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Added 11 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Swift Current, SK
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 11 mins ago
Sr Associate Platform Engineer
Scotiabank
Toronto, ON
Contributes to the overall success of the Senior Associate Cloud Platform Engineering function by ensuring long‑term technical vision and roadmap is defined and maintained, focusing on…
Added 11 mins ago
ScotiaMcLeod Administrative Associate
Scotiabank
Vancouver, BC
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 27 mins ago
GF
Group Fitness Instructor - Freestyle Fitness - Ajax Taunton and Westney
GoodLife Fitness
Ajax, ON
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added 27 mins ago
GF
Fit4Less Host - Brantford Lynden Road
GoodLife Fitness
Brantford, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 27 mins ago
GF
Fit4Less Host - Scarborough Milner
GoodLife Fitness
Toronto, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 27 mins ago
CS
part time sales associate
Columbia Sportswear Company
Lasalle, ON · Windsor Crossing Prem Outlets
- Part-time
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural…
Added 27 mins ago
Advisor Services Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
Our Nominee team is currently seeking an Advisor Services Associate– someone who is responsible for providing a very high level of service to internal and external clients. Any…
Added 27 mins ago
Senior Operations Associate, temporary 6-month contract
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 27 mins ago
TT
Retail Store Associate Full Time HomeSense – Etobicoke
The TJX Companies, Inc.
Toronto, ON
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 42 mins ago
Sales Associate
Rogers Communications
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
…approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives.…
Added 42 mins ago
LI
Counter Sales Associate
Lennox International
Edmonton, AB
- Full-time
As a Counter Sales Associate, you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting sales goals.…
Added 42 mins ago
FT
Commercial Tire Technician, Whitecourt
Fountain Tire
Whitecourt, AB
- Other
Fountain Tire Whitecourt is looking for a responsible, safe and dedicated associate to join our team as a Commercial Tire Technician!
Added 55 mins ago
TC
439/097 Winners/HomeSense Stockyards Part Time Sales Associate
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 55 mins ago
CL
Advisor Services Associate
Canada Life
Mississauga, ON
- Full-time
Our Nominee team is currently seeking an Advisor Services Associate– someone who is responsible for providing a very high level of service to internal and external clients. Any…
Added 55 mins ago
B
Field Excellence Lead, Nephrology
Biogen
Field, BC
- Full-time
As the Associate Director, Field Excellence Lead, Nephrology, you will play a pivotal strategic role in maximizing the effectiveness, consistency, and impact of Biogen's Nephrology field…
Added 57 mins ago
TH
Clinic Clerical Assistant (Temporary Part-Time)
Trillium Health Partners
ON · ON, Canada
- Part-time
…processing and information management; patient administrative services, ensuring the clerical administration and operation of the patient services department/group of clinics; and performs…
Added 57 mins ago
TH
Clinic Clerical Assistant - Diagnostic Imaging (Temporary Part-Time)
Trillium Health Partners
Toronto, ON · Etobicoke, ON
- Part-time
…processing and information management; patient administrative services, ensuring the clerical administration and operation of the patient services department/group of clinics; and performs…
Added 1 hour ago
SI
Wireless Sales Consultant
Staples Inc.
North Bay, ON
- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 1 hour ago
DR
Client Account Specialist
Dawn Recruiting Agency
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
This role is ideal for candidates with experience in positions such as: Customer Service Representative, Retail Sales Associate, Bank Teller, Financial Services Representative, Personal…
Added 1 hour ago
E
Warehouse Associate
EECOL
Langley (District), BC · Langley, BC
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 1 hour ago
FM
Senior Associate, Employee Relations
Ford Motor Company
Windsor, ON
- Full-time
Supports the execution of human resources programs and services within their customer group to positively impact both the hourly and salaried employee life cycles.
Added 1 hour ago
Customer Experience Associate - Rideau & William, Ottawa, ON (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Rideau & William, Ottawa, ON (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Sales Associate
Rogers Communications
Burnaby, BC
…approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives.…

McMaster University

Associate Director, Digital Infrastructure Strategy

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the best faculty and staff, and to foster an inclusive community which values the strengths, perspectives and contributions of everyone. McMaster’s profile and stature have evolved to one of the Top 100 Universities in the World and recognition as Canada’s Most Research-Intensive University. McMaster is a diverse and complex institution, home to almost 30,000 graduate and undergraduate students who study across six faculties and employing approximately 14,000 individuals annually in more than 20 unique employee groups. McMaster has been continuously recognized as one of the top employers in the Hamilton / Niagara region, and one of Canada’s Top Diversity Employers.

Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we stand by and value integrity, mutual respect, collaboration and cooperation in support of the University’s IT Strategic Vision of a connected One IT community.

The Digital Infrastructure and Cyber Security portfolio is responsible for the planning, design, delivery, reliability, operation, and continuous improvement of the University’s enterprise digital platforms and services. This includes data centre services, hybrid and multi‑cloud environments, networks, enterprise architecture, digital enablement (including AI capabilities), and the protection of institutional information through privacy and information security practices. The portfolio supports enterprise‑wide digital transformation initiatives and ensures that technology investments align with organizational strategy, risk posture, and operational resilience. In addition, the portfolio enables digital transformation by providing modern, efficient, and secure technology platforms that support teaching, learning, research, and administrative functions across the University.

About the Role

The Associate Director, Digital Infrastructure Strategy advances the modernization and evolution of the University’s digital infrastructure. Working across a decentralized University environment, the position collaborates with faculties, departments, and technology teams to develop coordinated, scalable approaches to infrastructure needs that support both local requirements and broader institutional priorities.

The Associate Director translates emerging needs and strategic direction into forward-looking roadmaps and solutions across areas such as networking, systems, data centre services, storage, hybrid cloud, and lifecycle modernization. The position leads Senior Managers and technical leaders and works across the institution to build alignment, reduce fragmented approaches, and advance secure, resilient, cost-effective, and sustainable infrastructure solutions.

The Associate Director anticipates future infrastructure requirements, evaluates complex opportunities and risks, and builds collaborative strategies that position the University to meet the evolving needs of its community.

Is this role for you?

You are a strategic technology leader who enjoys translating complex infrastructure challenges into long-term solutions that enable organizational success. You bring deep expertise in enterprise infrastructure, architecture, and digital modernization, along with the ability to build partnerships and influence decisions across a diverse environment.

You thrive in roles that balance strategy, leadership, and execution, and are energized by guiding teams through transformative initiatives involving hybrid cloud, data centres, networking, AI enablement, security, and emerging technologies. Most importantly, you are a collaborative leader who can bring people together around a shared vision and drive meaningful change at an enterprise scale.

Key Accountabilities

Digital Strategic Planning and Enablement

Leads the modernization and strategic evolution of the Digital Infrastructure portfolio, translating executive priorities into integrated, multiyear roadmaps for storage, data centre, hybrid cloud, systems, network, architecture, AI enablement, and security.
Provides strategic analysis, options, and recommendations to the Director and senior leadership to inform prioritization and investment decisions.
Directly manages the Senior Managers responsible for Network and Infrastructure and leads technical leaders across systems, data centre, cloud, storage, and related infrastructure domains to ensure modernization initiatives are planned, governed, sequenced, and delivered as an integrated cross-institutional program.

Enterprise Architecture and Standards

Establishes and maintains enterprise architecture principles, standards, and target state designs that guide technology decisions and ensure consistency across initiatives.
Reviews and influences enterprise initiatives to ensure architectural alignment, risk mitigation, and long-term sustainability.

Digital Platforms: Data Centre and Hybrid Cloud Management

Leads enterprise strategy and delivery oversight for data centre, storage, and hybrid cloud modernization, including lifecycle planning, resilience, capacity, financial sustainability, risk management, and implementation planning.
Guides adoption of cloud services within approved architectural, financial, and security frameworks.
Guides planning for capacity, resilience, lifecycle management, and modernization of infrastructure platforms

AI Enablement and Emerging Technologies

Supports the responsible enablement of AI and advanced analytics capabilities across the organization.
Collaborates with stakeholders to identify, assess, and prioritize AI use cases aligned with strategic goals.
Ensures AI initiatives align with governance, security, privacy, and ethical requirements, escalating risks and recommendations as appropriate.

Privacy and Information Security

Integrates privacy and information security requirements into digital strategies, architectures, and delivery practices.
Embeds “security and privacy by design” principles into architecture, platforms, and delivery practices.
Supports risk assessment and mitigation planning for enterprise initiatives in collaboration with security and privacy leadership.

Project and Portfolio Delivery

Provides program-level oversight of multiple concurrent, enterprise-wide modernization initiatives, monitoring scope, timelines, budgets, dependencies, risks, stakeholder impacts, and measurable outcomes across a coordinated portfolio.
Applies project and program management best practices to ensure scope, schedule, budget, and risk are effectively managed.
Escalates issues and recommends corrective actions to ensure alignment with strategic objectives and approved priorities.

Relationship Management and Collaboration

Builds and maintains effective relationships with business leaders, IT peers, vendors, and partners.
Acts as a trusted advisor on digital strategy, architecture, and technology direction.
Promotes collaboration and information sharing across teams and initiatives.

Continuous Improvement and Best Practices

Identifies opportunities to improve digital delivery models, governance, and operational practices.
Applies industry best practices (including guidance from organizations such as InfoTech) to enhance maturity and effectiveness.
Encourages innovation while balancing risk, cost, and operational stability.

Experience and Skills

At least 8 - 10 years of experience working in a progressive Information Technology enterprise infrastructure service delivery environment.
5 to 10 years of progressive experience in an IT management position.
Significant progressive experience in a complex IT infrastructure environment managing large scale platforms and environments.
Demonstrated experience in enterprise architecture, hybrid cloud, and infrastructure strategy.
Experience supporting or delivering AI‑enabled or data‑driven initiatives.
Experience working with privacy and information security requirements in enterprise environments.
Proven experience in project or program management of large-scale digital initiatives.
Additional education and/or experience in the higher education sector, would be an asset.
Strong understanding of data centre operations and hybrid cloud architectures.
Knowledge of enterprise architecture frameworks and design practices.
Familiarity with AI concepts, platforms, and responsible use considerations.
Strong project management, analytical, and problem-solving skills.
Excellent communication skills, with the ability to convey complex technical concepts to non‑technical audiences.

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More about this job

Responsibilities

Leads the strategic modernization of the University’s digital infrastructure, developing integrated roadmaps and overseeing enterprise architecture, data centre, storage, network, hybrid cloud, and AI enablement initiatives. Manages senior and technical leaders, coordinates cross-institutional programs, and ensures solutions are secure, resilient, cost-effective, and aligned with institutional priorities.

Requirements

Requires 8–10 years of experience in enterprise infrastructure service delivery and 5–10 years in IT management, including significant experience managing large-scale infrastructure environments. Candidates should have expertise in enterprise architecture, hybrid cloud, infrastructure strategy, project or program management, and privacy and information security; higher education experience is an asset.

Skills

Enterprise Infrastructure Strategy
Enterprise Architecture
Hybrid Cloud
Data Centre Operations
Network Infrastructure
Storage Platforms
Infrastructure Modernization
AI Enablement
Information Security
Privacy by Design
Program Management
Portfolio Delivery
Risk Management
Stakeholder Collaboration
Capacity Planning
Financial Sustainability

Visa sponsorship

Not detected in the job text

Keywords

Digital Infrastructure
Enterprise Architecture
Hybrid Cloud
Multi-Cloud
Data Centre
Storage
Networking
Systems
Artificial Intelligence
Advanced Analytics
Information Security
Privacy
Security by Design
Privacy by Design
Infrastructure Modernization
Lifecycle Management
Capacity Planning
Resilience
Risk Management
Enterprise Platforms
Technology Roadmaps
Target State Designs
Program Management
Portfolio Management
Governance
Digital Transformation
Higher Education
Vendor Management
Operational Stability
Info-Tech

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