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Added 15 mins ago
UO
Executive Assistant, Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Reporting to the Executive Director, with accountability to assigned Development and Alumni leaders, the Executive Assistant serves as a trusted ambassador for the Development and Alumni…
Added 15 mins ago
SI
Senior Specialist, Operational Technology
Saputo Inc.
Montreal, QC
- Full-time
…infrastructure across its Canadian plants. Reporting to the OT Director, the incumbent will be responsible for the reliability, security, standardization, and lifecycle management of OT…
Added 15 mins ago
EK
Manager, Technical Support (15-Month Contract)
Earls Kitchen + Bar
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Contract
Earls Kitchen + Bar is looking for a Manager, Technical Support to join our Technology department on a 15-Month Contract to lead our support operations, elevate service standards, and…
Added 17 mins ago
People Business Partner, Lyft Urban Solutions
Lyft
Montreal, QC
…value. We design, build and support the bikes and stations technology behind bikeshare programs in cities around the world, including Bixi. Our Montreal team sits at the heart of that work,…
Added 29 mins ago
N
Pricing Manager
Nedco
Toronto, ON
- $90,000 CAD / year
- Full-time
The Pricing Manager is responsible for managing day-to-day pricing operations and supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team…
Added 46 mins ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Director defines the RPA and Intelligent Automation domain strategy, future-state architectures, standards, reference architectures, and technology roadmaps. The scope includes RPA,…
Added 46 mins ago
SL
Director, Digital Servicing
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
The Director, Digital Servicing role focuses on building strategy and executing initiatives that drive digital client self-service and channel shift outcomes. You'll be guided by your…
Added 59 mins ago
MU
Director, Health, Safety and Environment - Health Safety and Environment
MacEwan University
AB · Edmonton, AB
- Full-time
MacEwan University is seeking a Director, Health, Safety and Environment for a full-time continuing opportunity with our Health, Safety and Environment department.
Added 1 hour ago
Manager on Site (MOS)
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Executive Director, and in collaboration with the Leadership Team, the Manager on Site (MOS) is responsible for overseeing the operations of Klinic during the evening and…
Added 1 hour ago
Legal Counsel (12-month Term)
Payments Canada
Toronto, ON · Ottawa, ON
Information technology, Fintech, and emerging policy and legal issues.
Added 1 hour ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
We’re looking for a Strategic Operations Manager - Partnerships to join our team supporting the Partner Sales team to empower accounting and bookkeeping professionals to better serve their…
Added 1 hour ago
LS
Director of Business Operations – Construction Sector
Lock Search Group
Kamloops, BC
- Full-time
…to lead their search to find a highly dedicated and proven Director of Business Operations to lead their Kelowna based business unit. This position directly overseas, manages and leads a…
Added 1 hour ago
HR
Technology Operations Manager
Hughes Recruitment & Strategy Collective
Hague, SK
- Full-time
As the Technology Operations Manager, you will work collaboratively and be responsible for:
Added 1 hour ago
ES
Senior Manager, Finance and Administration
Edmonton Southside Primary Care Network
AB · Edmonton, AB
- Full-time
· To oversee the organization’s physical infrastructure, including facilities, security, and information technology coordination, in alignment with finance, risk management, and corporate…
Added 1 hour ago
B
Health, Safety, Environment, Quality and Operations Manager
BMT
Ottawa, ON
- $90,000 to $110,000 CAD / year
- Full-time
The HSEQ manager also provides leadership in the provision of facilities, information technology, and security across the organization. They ensure BMT staff have the right tools in the…
Added 2 hours ago
PG
Senior Art Director, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across…
Added 2 hours ago
CO
Manager, Finance and Risk
College of Naturopaths of Ontario
Toronto, ON
- Full-time
Assisting the Director, Operations with the provision of information to support internal and external reporting requirements.
Added 2 hours ago
RS
Director, Customer Success Operations & Education
Redwood Software
Toronto, ON
- $150,000 to $170,000 CAD / year
As a Director, Customer Success Operations & Education you will be responsible for leading the operating strategy, infrastructure, and customer learning ecosystem supporting Redwood’s…
Added 2 hours ago
HR
Project Coordinator
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 2 hours ago
CD
Gestionnaire principal(e) des ventes – Spectacles en tournée des Amériques | Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
…produits exceptionnels, pour assurer le bon déroulement des opérations, pour mettre leur ingéniosité au service de leur équipe, en plus de contribuer à valoriser leur expertise et…
Added 3 hours ago
MF
Director Threat Intelligence
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…enterprise considerations into actionable governance aligned to Technology…
Added 3 hours ago
N
Manager, Surface Operations (Full-time)
NORCAT
Onaping, ON
- Full-time
· Serve as NORCAT Underground Centre Mine Manager when the Director- Underground Centre and Manager- Operations and Technology Testing are not available.
Added 3 hours ago
WL
Market Manager - Data Center & Energy
Weidmuller Ltd
Markham, ON
- $140,000 to $160,000 CAD / year
- Full-time
Organize the flow of customer, project, application, competitor, and technology information into the appropriate company teams and divisions.
Added 3 hours ago
BT
Fibre Service Technician Supervisor
Beanfield Technologies Inc.
Toronto, ON
- $35 to $39 CAD / hour
- Full-time
…Service Technician (FST) and Support teams. Reporting to the Director of Field Service, you’ll help ensure our technicians have the guidance, resources, and support they need to deliver…
Added 3 hours ago
N
Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
Internal contacts include working closely with Managers of Field Operations, Call Centre, External Service Desk, Sales, Engineering and Project Managers as well as escalations to peers,…

McMaster University

Associate Director, Digital Infrastructure Strategy

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the best faculty and staff, and to foster an inclusive community which values the strengths, perspectives and contributions of everyone. McMaster’s profile and stature have evolved to one of the Top 100 Universities in the World and recognition as Canada’s Most Research-Intensive University. McMaster is a diverse and complex institution, home to almost 30,000 graduate and undergraduate students who study across six faculties and employing approximately 14,000 individuals annually in more than 20 unique employee groups. McMaster has been continuously recognized as one of the top employers in the Hamilton / Niagara region, and one of Canada’s Top Diversity Employers.

Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we stand by and value integrity, mutual respect, collaboration and cooperation in support of the University’s IT Strategic Vision of a connected One IT community.

The Digital Infrastructure and Cyber Security portfolio is responsible for the planning, design, delivery, reliability, operation, and continuous improvement of the University’s enterprise digital platforms and services. This includes data centre services, hybrid and multi‑cloud environments, networks, enterprise architecture, digital enablement (including AI capabilities), and the protection of institutional information through privacy and information security practices. The portfolio supports enterprise‑wide digital transformation initiatives and ensures that technology investments align with organizational strategy, risk posture, and operational resilience. In addition, the portfolio enables digital transformation by providing modern, efficient, and secure technology platforms that support teaching, learning, research, and administrative functions across the University.

About the Role

The Associate Director, Digital Infrastructure Strategy advances the modernization and evolution of the University’s digital infrastructure. Working across a decentralized University environment, the position collaborates with faculties, departments, and technology teams to develop coordinated, scalable approaches to infrastructure needs that support both local requirements and broader institutional priorities.

The Associate Director translates emerging needs and strategic direction into forward-looking roadmaps and solutions across areas such as networking, systems, data centre services, storage, hybrid cloud, and lifecycle modernization. The position leads Senior Managers and technical leaders and works across the institution to build alignment, reduce fragmented approaches, and advance secure, resilient, cost-effective, and sustainable infrastructure solutions.

The Associate Director anticipates future infrastructure requirements, evaluates complex opportunities and risks, and builds collaborative strategies that position the University to meet the evolving needs of its community.

Is this role for you?

You are a strategic technology leader who enjoys translating complex infrastructure challenges into long-term solutions that enable organizational success. You bring deep expertise in enterprise infrastructure, architecture, and digital modernization, along with the ability to build partnerships and influence decisions across a diverse environment.

You thrive in roles that balance strategy, leadership, and execution, and are energized by guiding teams through transformative initiatives involving hybrid cloud, data centres, networking, AI enablement, security, and emerging technologies. Most importantly, you are a collaborative leader who can bring people together around a shared vision and drive meaningful change at an enterprise scale.

Key Accountabilities

Digital Strategic Planning and Enablement

Leads the modernization and strategic evolution of the Digital Infrastructure portfolio, translating executive priorities into integrated, multiyear roadmaps for storage, data centre, hybrid cloud, systems, network, architecture, AI enablement, and security.
Provides strategic analysis, options, and recommendations to the Director and senior leadership to inform prioritization and investment decisions.
Directly manages the Senior Managers responsible for Network and Infrastructure and leads technical leaders across systems, data centre, cloud, storage, and related infrastructure domains to ensure modernization initiatives are planned, governed, sequenced, and delivered as an integrated cross-institutional program.

Enterprise Architecture and Standards

Establishes and maintains enterprise architecture principles, standards, and target state designs that guide technology decisions and ensure consistency across initiatives.
Reviews and influences enterprise initiatives to ensure architectural alignment, risk mitigation, and long-term sustainability.

Digital Platforms: Data Centre and Hybrid Cloud Management

Leads enterprise strategy and delivery oversight for data centre, storage, and hybrid cloud modernization, including lifecycle planning, resilience, capacity, financial sustainability, risk management, and implementation planning.
Guides adoption of cloud services within approved architectural, financial, and security frameworks.
Guides planning for capacity, resilience, lifecycle management, and modernization of infrastructure platforms

AI Enablement and Emerging Technologies

Supports the responsible enablement of AI and advanced analytics capabilities across the organization.
Collaborates with stakeholders to identify, assess, and prioritize AI use cases aligned with strategic goals.
Ensures AI initiatives align with governance, security, privacy, and ethical requirements, escalating risks and recommendations as appropriate.

Privacy and Information Security

Integrates privacy and information security requirements into digital strategies, architectures, and delivery practices.
Embeds “security and privacy by design” principles into architecture, platforms, and delivery practices.
Supports risk assessment and mitigation planning for enterprise initiatives in collaboration with security and privacy leadership.

Project and Portfolio Delivery

Provides program-level oversight of multiple concurrent, enterprise-wide modernization initiatives, monitoring scope, timelines, budgets, dependencies, risks, stakeholder impacts, and measurable outcomes across a coordinated portfolio.
Applies project and program management best practices to ensure scope, schedule, budget, and risk are effectively managed.
Escalates issues and recommends corrective actions to ensure alignment with strategic objectives and approved priorities.

Relationship Management and Collaboration

Builds and maintains effective relationships with business leaders, IT peers, vendors, and partners.
Acts as a trusted advisor on digital strategy, architecture, and technology direction.
Promotes collaboration and information sharing across teams and initiatives.

Continuous Improvement and Best Practices

Identifies opportunities to improve digital delivery models, governance, and operational practices.
Applies industry best practices (including guidance from organizations such as InfoTech) to enhance maturity and effectiveness.
Encourages innovation while balancing risk, cost, and operational stability.

Experience and Skills

At least 8 - 10 years of experience working in a progressive Information Technology enterprise infrastructure service delivery environment.
5 to 10 years of progressive experience in an IT management position.
Significant progressive experience in a complex IT infrastructure environment managing large scale platforms and environments.
Demonstrated experience in enterprise architecture, hybrid cloud, and infrastructure strategy.
Experience supporting or delivering AI‑enabled or data‑driven initiatives.
Experience working with privacy and information security requirements in enterprise environments.
Proven experience in project or program management of large-scale digital initiatives.
Additional education and/or experience in the higher education sector, would be an asset.
Strong understanding of data centre operations and hybrid cloud architectures.
Knowledge of enterprise architecture frameworks and design practices.
Familiarity with AI concepts, platforms, and responsible use considerations.
Strong project management, analytical, and problem-solving skills.
Excellent communication skills, with the ability to convey complex technical concepts to non‑technical audiences.

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More about this job

Responsibilities

Leads the strategic modernization of the University’s digital infrastructure, developing integrated roadmaps and overseeing enterprise architecture, data centre, storage, network, hybrid cloud, and AI enablement initiatives. Manages senior and technical leaders, coordinates cross-institutional programs, and ensures solutions are secure, resilient, cost-effective, and aligned with institutional priorities.

Requirements

Requires 8–10 years of experience in enterprise infrastructure service delivery and 5–10 years in IT management, including significant experience managing large-scale infrastructure environments. Candidates should have expertise in enterprise architecture, hybrid cloud, infrastructure strategy, project or program management, and privacy and information security; higher education experience is an asset.

Skills

Enterprise Infrastructure Strategy
Enterprise Architecture
Hybrid Cloud
Data Centre Operations
Network Infrastructure
Storage Platforms
Infrastructure Modernization
AI Enablement
Information Security
Privacy by Design
Program Management
Portfolio Delivery
Risk Management
Stakeholder Collaboration
Capacity Planning
Financial Sustainability

Visa sponsorship

Not detected in the job text

Keywords

Digital Infrastructure
Enterprise Architecture
Hybrid Cloud
Multi-Cloud
Data Centre
Storage
Networking
Systems
Artificial Intelligence
Advanced Analytics
Information Security
Privacy
Security by Design
Privacy by Design
Infrastructure Modernization
Lifecycle Management
Capacity Planning
Resilience
Risk Management
Enterprise Platforms
Technology Roadmaps
Target State Designs
Program Management
Portfolio Management
Governance
Digital Transformation
Higher Education
Vendor Management
Operational Stability
Info-Tech

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