Jobs in Canada

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Added 1 min ago
AG
Tax Manager
August Group
Toronto, ON
- Full-time
cross-border or international tax concepts; specialized U.S
Added 2 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 2 mins ago
ZA
Lease Renewal Manager - Zanchin Automotive Group - 26338
Zanchin Automotive Group
Vaughan, ON
- Full-time
LEASE RENEWAL MANAGER career and employment opportunity awaits you.
Added 2 mins ago
Tax Manager - Global Compliance and Reporting - Halifax
EY
Halifax, NS
As a Tax Manager, you will be a part of our Global Compliance & Reporting group which has talented and dedicated professionals who provide quality compliance and provision services in many…
Added 2 mins ago
Regional Alliance Manager - Canada
Okta
Toronto, ON
Reporting to the Director of AMER Okta Partners & Alliances, the Regional Alliance Manager will drive co-sell execution across a defined portfolio of focus partners within the Commercial…
Added 2 mins ago
Senior Tax Analyst, Indirect Tax
Lyft
Toronto, ON
…Tax Team. As a Senior Tax Analyst, you will report to the Tax Manager and take full ownership of indirect tax accounting, compliance, audit work streams, and from time to time ad hoc…
Added 2 mins ago
HO
Service Desk Agent (Temporary - 12 months)
Hydro Ottawa
Ottawa, ON
- Full-time
Document job details and associated contact notes in relevant customer information systems, i.e., Service Manager, Outage Management System, Customer Care and Billing, and/or Mobile…
Added 2 mins ago
C
Project Delivery Lead
Computershare
Montreal, QC
- Full-time
In addition, you will work collaboratively with the Senior Manager and/or Head of Strategic Delivery to create project and implementation plans to successfully execute strategic initiatives…
Added 17 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 17 mins ago
ON
Maintenance Planner
Ontario Northland
Cochrane, ON
- Full-time
Participate in Management Review activities lead the by Asset Manager, and address needs related to staffing, process gaps, data gaps, funding, etc
Added 17 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 17 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 17 mins ago
I
Manager, Revenue Operations
illumin
Toronto, ON · Greater Toronto Area, Canada
- $130,000 to $150,000 CAD / year
- Full-time
This is an existing hybrid opportunity, working three days per week on-site in our downtown Toronto office
Added 17 mins ago
WC
Staff Pharmacist (Full-Time)
Walmart Canada
Pembroke, ON
- Full-time
…Ensure that Pharmacy is open and operational during the posted business hours. In partnership with their Pharmacy Manager, they must assist in executing the business action plan to achieve…
Added 17 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Abbotsford, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 17 mins ago
T
Client Solutions Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
TikTok’s Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our…
Added 17 mins ago
WC
(CAN) Gérant de rayon leader, aliments
Walmart Canada
Trois-Rivières, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 17 mins ago
Q
Customer Experience Specialist
Quince
Richmond Hill, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 17 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 17 mins ago
Q
Customer Experience Specialist
Quince
Markham, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 18 mins ago
Q
Customer Experience Specialist
Quince
Mississauga, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 18 mins ago
Q
Customer Experience Specialist
Quince
Brampton, ON
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 18 mins ago
WC
Senior Manager, Business Development
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...This role is responsible for developing and operationalizing new business opportunities, building strategic relationships, and driving revenue and profit growth through…
Added 18 mins ago
WC
Cogérant
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…development to increase capability. It is the expectation of the business that a Co-Manager can progress to and act as Store Manager in the near…
Added 18 mins ago
WC
(Can) pharmacy manager
Walmart Canada
Toronto, ON
- Full-time
…Ensure that Pharmacy is open and operational during the posted business hours. Supervise and support the OTC manager in their everyday duties and responsibilities. Ensure excellent patient…

McMaster University

BUSINESS SYSTEMS ANALYST

Hamilton, ON, Canada

Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 10, 2026
Experience: Requires 2 years of relevant experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

About the role:

The Business Systems Analyst (I) acts as a technical and consulting resource for routine and moderately complex issues related to various University departments and units with respect to the implementation and maintenance of information technology systems. Supports the University's academic and administrative departments by acting in a functional capacity in all phases of the Project Life Cycle for components of medium to large projects, including post-production support and ongoing maintenance. Continuously gains an understanding of the University's operations and processes and how systems are used in

support of those operations. Works under routine supervision without frequent reference to others and uses minor discretion to resolve various problems and inquiries. Specific instruction is given, and work is frequently reviewed.

Representative Duties & Responsibilities

Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
Analyze information needs and functional requirements and deliver artifacts such as functional requirements, business process models, use cases, screen and interface designs, test plans and test cases.
Critically evaluate information gathered from multiple sources to distinguish user requests from the underlying true needs.
Take ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds.
Provide Level III post-implementation support to users regarding functional issues.
Participate in all phases of testing, including but not limited to system, integration, acceptance, regression, and performance.
Work with the development team to determine technical approaches and technical risks for project testing.
Develop requirement specifications according to standard templates, using natural language.
Work closely with testing team members to ensure that requirements are testable.
Prepare and assist other testers with the creation of test cases.
Identify and manage defects identified during all phases of a project.
Review test cases created by testing team members to ensure that the test cases adequately define the business processes.
Resolve problems in the test, production implementation, and post-implementation phases in coordination with other technical and business groups.
Develop simple queries using basic Business Intelligence tools.
Review systems, processes, and information and provide recommendations to the supervisor.
Serve as the conduit between the Project Management Office and development teams through which requirements flow.
Liaise between the technology and support teams.
Communicate project, issue, and system status to the Lead and Project Manager.
Communicate testing results to other stakeholders.
Facilitate effective dialogue between technical staff.
Interact with and exchange information with colleagues.
Follow a test script and document defects.
Prepare and review recommendations and other project initiation documents.
Prepare and review end-user and operations documentation, training materials, and timelines.
Maintain information technology process flow, methodology, and control documentation.
Work with the Lead and Project Manager to prioritize and schedule issue resolution.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Understand and use appropriate methods, tools, and applications to complete work tasks.
Demonstrate a rational and organized approach to work and identify development opportunities.
Absorb technical information when it is presented systematically and apply it effectively.
Use measurement methods to monitor progress toward goal attainment, tenaciously working to meet or exceed those goals, while deriving satisfaction from the process of goal achievement and continuous improvement.
Ensure that the internal and external customer perspective is a driving force behind decisions and activities.
Follow service practices that meet customers’ and University needs.
Interact with others in a way that gives them confidence in one’s intentions and those of the University.
Work collaboratively with others to achieve departmental and institutional goals. Actively participate as a member of a team to move the team toward the completion of goals.
Perform a range of varied work activities in a variety of structured environments.
Successfully engage in multiple initiatives simultaneously.
Apply and enforce department change control policies and procedures.
Acquire and maintain a basic understanding of Business Intelligence and Data Warehousing principles.
Read and understand complex Business Process Diagrams and develop basic (Level II) models.
Read and understand a complex project plan and develop simple project plans.
Remain current with relevant development and project methodologies.
Remain current with security policies and procedures and work with System Administrators to implement security changes.
Remain current with the different levels of testing and develop simple use cases and test scripts.

Supervision

Provide direction to others on how to carry out work tasks.

Qualifications

Bachelor's degree in Computer Science, Business, or a related field of study.
Requires 2 years of relevant experience.

How To Apply

To apply for this job, please submit your application online

Apply on LinkedIn About employer

More about this job

Responsibilities

Elicit and analyze business requirements, document processes, and support the implementation and maintenance of university information systems. Coordinate testing and defect resolution, provide functional support, and liaise among business stakeholders, project management, development, and support teams.

Requirements

A bachelor's degree in Computer Science, Business, or a related field is required, along with two years of relevant experience. The role also calls for skills in requirements analysis, testing, documentation, stakeholder communication, and basic Business Intelligence and Data Warehousing concepts.

Skills

Requirements Elicitation
Business Process Analysis
Functional Requirements
Use Case Development
System Testing
Test Planning
Defect Management
Post-Implementation Support
Business Intelligence
Data Warehousing
Project Coordination
Change Control
Stakeholder Communication
Technical Documentation
Security Procedures
Workflow Analysis

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Elicitation
Functional Requirements
Business Process Models
Use Cases
Workflow Analysis
Project Life Cycle
System Implementation
System Maintenance
System Testing
Integration Testing
Acceptance Testing
Regression Testing
Performance Testing
Test Plans
Test Cases
Defect Management
Level III Support
Business Intelligence
Data Warehousing
Project Management Office
Change Control
Security Procedures
Process Documentation
End-User Documentation
Training Materials
Project Planning

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Work requirements

Jobs in Canada