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Added 4 mins ago
SL
Student, Software Engineer - Security (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills…
Added 19 mins ago
A
Summer Student - CRU Project Support
AltaLink
Calgary, AB
- Other
A university student enrolled in their second or third year at a recognized University program in business, engineering, computer science, information systems, data analytics, mathematics,…
Added 34 mins ago
SB
External Relations Student
South Bow
Calgary, AB · Manulife Place
- Full-time
South Bow is seeking an External Relations Co-op Student beginning January 2027 for a 4-month work term.
Added 34 mins ago
A
Operational Risk Analyst Intern / Co-op – Winter 2027
Albourne
Toronto, ON
- $50,000 to $55,000 CAD / year
- Internship
The Operational Risk Analyst Intern / Co-op – Winter 2027 student supports Albourne’s Operational Due Diligence (ODD) team, with a primary focus on monitoring alternative investment funds…
Added 49 mins ago
UO
Research Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
- $37.45 to $53.81 CAD / hour
- Full-time
…provide overall management for Dr. Allison Ezzat’s implementation science research program that focuses on injury prevention in girls soccer in real world settings, with the aim for…
Added 49 mins ago
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Summer Student - CRU Project Support
AltaLink
Calgary, AB
- Internship
A university student enrolled in their second or third year at a recognized University program in business, engineering, computer science, information systems, data analytics, mathematics,…
Added 1 hour ago
BS
Assistant Director, IT Services
Burnaby School District - SD41
Burnaby, BC
- Contract
…wide variety of innovative, high-quality programs to ensure student achievement in areas that include academics, athletics, trades training, visual and performing arts, social…
Added 1 hour ago
MU
Information Technology Analyst
McMaster University
Hamilton, ON
- Full-time
…learning environment. The Engineering IT team operates with a student- and faculty-centred service mindset, providing timely and effective support while aligning technology services with…
Added 2 hours ago
BA
Board Certified Behavior Analyst (BCBA)
Bierman Autism Centers
Ramsey, ON
- Full-time
…research and clinical learning experiences. Stay close to the science and be at the forefront of shaping the future of ABA with your own…
Added 2 hours ago
UM
Production Scheduler
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Dartmouth, NS
- Full-time
Maintain accurate production control data in the ERP system, schedule changes and completion dates.
Added 2 hours ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 3 hours ago
A
Partenaire d'affaires en gestion de projet - Fonction Programme / Project Management Business Partner - Program Function
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 3 hours ago
EP
Intern - Canada and North East Development - Summer 2027 [Hybrid]
EDF power solutions
Toronto, ON
- Other
Currently enrolled in a Bachelor's degree or Graduate Degree in Business, Science, Renewable Energy, Engineering or related discipline.
Added 4 hours ago
R|
Postdoctoral Fellow - Surgical and Interventional Sciences
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 4 hours ago
RB
Data Engineer, RBC Amplify 2027, Halifax
Royal Bank of Canada
Halifax, NS
- Full-time
Experience with application of modern data science techniques.
Added 4 hours ago
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Data Engineer, RBC Amplify 2027, Calgary
Royal Bank of Canada
Calgary, AB
- Full-time
Experience with application of modern data science techniques.
Added 4 hours ago
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Technology Lifecycle Services Renewals Sales Specialist - Entry Level Sales Program 2027
IBM
Ottawa, ON
- $82,875 to $117,000 CAD / year
- Full-time
…Economics, Information Systems, Information Technology, Computer Science, Software Engineering, Data Science, Business Technology, Mathematics, or a related…
Added 4 hours ago
I
Technology Lifecycle Services Renewals Sales Specialist - Entry Level Sales Program 2027
IBM
Calgary, AB
- $82,875 to $117,000 CAD / year
- Full-time
…Economics, Information Systems, Information Technology, Computer Science, Software Engineering, Data Science, Business Technology, Mathematics, or a related…
Added 5 hours ago
A
Undergrad Intern Technical
Altera
Toronto, ON
- Full-time
…rising speed and complexity of video, display, and high-speed data transmission interfaces presents a challenging design problem that requires system-level knowledge of silicon, software,…
Added 5 hours ago
RB
Data Engineer, RBC Amplify 2027, Vancouver
Royal Bank of Canada
Vancouver, BC
- Full-time
Experience with application of modern data science techniques.
Added 5 hours ago
RB
Data Engineer, RBC Amplify 2027, Toronto
Royal Bank of Canada
Toronto, ON
- Full-time
Experience with application of modern data science techniques.
Added 5 hours ago
R
Data Engineer, RBC Amplify 2027, Toronto
RBC
Toronto, ON
- Full-time
Experience with application of modern data science techniques.
Added 6 hours ago
R
Data Engineer, RBC Amplify 2027, Toronto
RBC
Toronto, ON
- Full-time
Experience with application of modern data science techniques.
Added 6 hours ago
Program Assistant (80% FTE)
University of Toronto
Toronto, ON
Faculty/Division: Faculty of Applied Science & Engineering
Added 6 hours ago
UO
Assistant Professor - Computer Science
University of Toronto
Toronto, ON
- $200,000 CAD / year
The Department of Computer Science in the Faculty of Arts and Science at the University of Toronto invites applications for three (3) full-time tenure stream positions in the area of…

McMaster University

Information Technology Analyst

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Team:

The Engineering IT team supports the core academic mission of the Faculty by enabling high-quality teaching, learning, and research through reliable, secure, and innovative technology services. Working closely with Faculty leadership, academic faculty and staff, the team supports instructional technologies, teaching labs, learning spaces and other strategic IT projects that are integral to Faculty priorities, undergraduate and graduate programs, and standards for program accreditation. A strong emphasis is placed on responsive and effective technical support to ensure continuity of academic operations and a high-quality learning environment. The Engineering IT team operates with a student- and faculty-centred service mindset, providing timely and effective support while aligning technology services with the Faculty’s strategic, academic, and operational priorities. The Engineering IT team is part of a larger, campus-wide McMaster IT community that incorporates institutional IT standards as well as enterprise-wide systems, including Microsoft productivity tools, Campus Relationship Management (CRM), and other key tools that provide efficiency and technology enhancements to the Faculty.

Job Summary:

Responsible for investigating moderate and complex information technology problems by confirming the validity of the problem and seeking known solutions related to these more complex issues. Designs, implements, and maintains users' applications and acts as an administrator for a variety of networks, programs, and websites.

Purpose and Key Functions:

Write complex programs using various computing and scripting languages.
Prepare contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Provide expertise and practical assistance in delivering services that comply with established standards.
Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved.
Carry out investigative work on a variety of requirements, information flow, and processes.
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.
Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Design and build department and program websites.
Test functionality of websites in various browsers for quality assurance.

Provide technical advice on network and system applications.
Provide advice to users regarding security, equipment configuration, and selection of programming language and provide advice to customers on alternative and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Develop web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Install and repair various hardware, software, and computer peripherals.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.
Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Evaluate requests for new and changes to existing computer hardware, software, and peripherals and make the appropriate recommendations.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, purging print queues, enabling and disabling accounts, and monitoring scheduled backups.
Update and maintain a complete inventory of computer hardware, software, and peripherals.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide direction to others on how to carry out work tasks.
Ensure adherence to quality standards and procedures for short-term staff.

Requirements:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

How To Apply

To apply for this job, please submit your application online.

Apply About employer

More about this job

Responsibilities

Investigate and resolve routine to complex IT incidents, support users, and administer hardware, software, networks, applications, and websites. Develop and maintain programs and web solutions, contribute to system reliability and disaster recovery planning, and provide technical guidance while following established standards.

Requirements

A bachelor's degree in Computer Science or a related field is required. The role requires three years of relevant experience.

Skills

Programming
Scripting
Application Administration
Network Administration
Website Development
Technical Support
Troubleshooting
Disaster Recovery Planning
Performance Monitoring
Capacity Planning
Incident Diagnosis
Hardware and Software Installation
Debugging
Data Integrity
System Security
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Engineering IT
Microsoft Productivity Tools
Programming Languages
Scripting Languages
Network Administration
Application Administration
Website Development
Web Applications
Disaster Recovery
Performance Monitoring
Capacity Planning
Storage Area Networks
Incident Management
Network Connectivity
Hardware
Software
Computer Peripherals
System Installations
Scheduled Backups
Account Administration
Password Administration
Print Queue Management
Quality Assurance
Data Integrity
Security
Technical Support
Higher Education
Teaching Labs

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