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Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
…From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 15 mins ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 15 mins ago
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Ingenieur De Calcul
Actalent
Mirabel, QC
- $40 to $80 CAD / hour
- Contract
As a Stress Analyst, you perform stress analyses on primary and secondary structures as well as system installations for aerostructures and other safety-critical components. You ensure the…
Added 15 mins ago
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Project Manager
Kyndryl
Regina, SK
- Full-time
CBAP® (Certified Business Analyst Professional)
Added 44 mins ago
Sr Business Analyst - Disruption Management
WestJet Group
Calgary, AB
WestJet is looking for an experienced Senior Business Analyst to join our Disruption Management team, reporting into the Portfolio Manager, Disruption Management.
Added 1 hour ago
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Trade Desk Support Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…to various Employee Resource Groups to further develop your network within…
Added 1 hour ago
IT Support Analyst - Mississauga, ON
Specsavers
Burnaby, BC
Reporting to the IT Service Delivery Manager, the IT Support Analyst will be the first point of contact for all IT incidents and requests from retail stores and our Mississauga Support…
Added 1 hour ago
C
Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
CBC/Radio-Canada is seeking a Lead Analyst, Vulnerability and External Attack Surface Management, to optimize the Corporation’s vulnerability management program and design, build and deploy…
Added 1 hour ago
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Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your…
Added 1 hour ago
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Data Operations Analyst (10-Month Contract)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Data Operations Analyst supports accurate, complete, and timely investment data across market reference data, pricing, benchmarks, security master, and related domains. The role…
Added 1 hour ago
O
Student Analyst, Total Portfolio Management (Winter 2027, 4 Months)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The primary focus of the Student Analyst is to support the portfolio management functions in the Liquidity Management team, with frequent interactions with the Trading team. Additional…
Added 1 hour ago
DI
Investment & Strategy Analyst, Commercial Due Diligence
Dedale Intelligence
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
…than 100 full-time research analysts and planners draws on a network of over 10,000 market professionals to deliver on-the-ground intelligence to investors and corporates, with a core focus…
Added 2 hours ago
D
Senior Payroll Analyst, Bilingual
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting…
Added 2 hours ago
C
Senior Trade Finance Analyst - Bilingual
CIBC
Montreal, QC
- Full-time
The Senior Trade Finance Analyst is a senior specialist role, responsible for the Documentary Credits and/ or Documentary Collection products. As a subject matter expert, you will be an…
Added 2 hours ago
Senior Analyst, Fraud Strategy
Momentum Financial Services Group
Toronto, ON
…the team behind Money Mart - Canada’s largest non-bank branch network and a leader in financial solutions for underserved…
Added 2 hours ago
Member IT Services - Security Support Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 2 hours ago
MM
Security Support Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 2 hours ago
MU
Information Technology Analyst
McMaster University
Hamilton, ON
- Full-time
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Added 2 hours ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
…configure, test, implement, maintain, and repair all supported network, server, email, and microcomputer products for a department or…
Added 2 hours ago
DD
CYBER SECURITY ANALYST
Durham District School Board
Whitby, ON
- Internship
Reporting to the Information Security Manager, the Cyber Security Analyst is responsible for recommending, implementing, and monitoring security measures to protect DDSB’s information…
Added 3 hours ago
WM
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Waste Management, Inc. (WM)
Kitchener, ON
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As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 3 hours ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 3 hours ago
SS
Operations Analyst
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Montreal, QC
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…Risks, Client reporting and analytics as well as supporting Network Clearing North America (NCNA) and Product Management by ensuring full transparency of limits, funding and operations…
Added 3 hours ago
PA
Analyst, Revenue Management - Inventory
Porter Airlines Inc.
Toronto, ON
- Full-time
…seat inventory for an assigned set of routes within the Porter network, in order to maximize revenue using forecasting and optimization…
Added 3 hours ago
E
Clearing & Payment middle office
eTeam
Montreal, QC
- Contract
Title: Operations Analyst/Clearing & Payment middle office

McMaster University

Information Technology Analyst

Hamilton, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Team:

The Engineering IT team supports the core academic mission of the Faculty by enabling high-quality teaching, learning, and research through reliable, secure, and innovative technology services. Working closely with Faculty leadership, academic faculty and staff, the team supports instructional technologies, teaching labs, learning spaces and other strategic IT projects that are integral to Faculty priorities, undergraduate and graduate programs, and standards for program accreditation. A strong emphasis is placed on responsive and effective technical support to ensure continuity of academic operations and a high-quality learning environment. The Engineering IT team operates with a student- and faculty-centred service mindset, providing timely and effective support while aligning technology services with the Faculty’s strategic, academic, and operational priorities. The Engineering IT team is part of a larger, campus-wide McMaster IT community that incorporates institutional IT standards as well as enterprise-wide systems, including Microsoft productivity tools, Campus Relationship Management (CRM), and other key tools that provide efficiency and technology enhancements to the Faculty.

Job Summary:

Responsible for investigating moderate and complex information technology problems by confirming the validity of the problem and seeking known solutions related to these more complex issues. Designs, implements, and maintains users' applications and acts as an administrator for a variety of networks, programs, and websites.

Purpose and Key Functions:

Write complex programs using various computing and scripting languages.
Prepare contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Provide expertise and practical assistance in delivering services that comply with established standards.
Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved.
Carry out investigative work on a variety of requirements, information flow, and processes.
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.
Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Design and build department and program websites.
Test functionality of websites in various browsers for quality assurance.

Provide technical advice on network and system applications.
Provide advice to users regarding security, equipment configuration, and selection of programming language and provide advice to customers on alternative and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Develop web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Install and repair various hardware, software, and computer peripherals.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.
Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Evaluate requests for new and changes to existing computer hardware, software, and peripherals and make the appropriate recommendations.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, purging print queues, enabling and disabling accounts, and monitoring scheduled backups.
Update and maintain a complete inventory of computer hardware, software, and peripherals.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide direction to others on how to carry out work tasks.
Ensure adherence to quality standards and procedures for short-term staff.

Requirements:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

How To Apply

To apply for this job, please submit your application online.

Apply About employer

More about this job

Responsibilities

Investigate and resolve routine to complex IT incidents, support users, and administer hardware, software, networks, applications, and websites. Develop and maintain programs and web solutions, contribute to system reliability and disaster recovery planning, and provide technical guidance while following established standards.

Requirements

A bachelor's degree in Computer Science or a related field is required. The role requires three years of relevant experience.

Skills

Programming
Scripting
Application Administration
Network Administration
Website Development
Technical Support
Troubleshooting
Disaster Recovery Planning
Performance Monitoring
Capacity Planning
Incident Diagnosis
Hardware and Software Installation
Debugging
Data Integrity
System Security
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Engineering IT
Microsoft Productivity Tools
Programming Languages
Scripting Languages
Network Administration
Application Administration
Website Development
Web Applications
Disaster Recovery
Performance Monitoring
Capacity Planning
Storage Area Networks
Incident Management
Network Connectivity
Hardware
Software
Computer Peripherals
System Installations
Scheduled Backups
Account Administration
Password Administration
Print Queue Management
Quality Assurance
Data Integrity
Security
Technical Support
Higher Education
Teaching Labs

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