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Added 4 mins ago
PC
Junior Security Analyst
ProServeIT Corporation
Charlottetown, PE
- Full-time
We’re searching for someone who has a genuine interest in technology and security who will be exposed to all areas of the security domain, as our projects are varied both in nature, size,…
Added 8 mins ago
IT Applications Support Analyst
Hilton Food Group Plc
Brantford, ON
IT Applications Support Analyst is to support and
Added 22 mins ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 22 mins ago
B
SENIOR ADVISOR, PROCUREMENT
BDC
Montreal, QC
- Full-time
Role of Contract Management Advisor, Contract Portfolio Analyst and
Added 22 mins ago
J
Analyste des Marchés de Capitaux / Capital Markets Analyst
JLL
Montreal, QC · CAN-CORP Montreal-Montreal
- Full-time
Added 22 mins ago
Business Analyst
The Canada Life Assurance Company
Winnipeg, MB
The Business Analyst plays an important role in advancing our vision to be the best provider of disability management solutions. In this position, you will collaborate with teams across our…
Added 23 mins ago
BI
ETL with Snowflake Consultant
BURGEON IT SERVICES
Calgary, AB
- Contract
…on best practices in data governance, data quality, CORTEX Analyst/Search, SNOWFLAKE Intelligence and modern data architecture, specifically the Medallion…
Added 39 mins ago
CS
Application Production Support Analyst
Cynet Systems
Montreal, QC
- $438.81 CAD / day
- Contract
Follow information security standards and adhere to governance framework for applications in the platform.
Added 39 mins ago
W
Production Support Analyst (Akamai / Web Platforms)
W3Global
Toronto, ON
- $50 to $60 CAD / hour
- Contract
We are seeking a Production Support Analyst with strong experience in Akamai, web platform support, cloud technologies, and incident management. The role is responsible for monitoring,…
Added 53 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 53 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 53 mins ago
BI
Senior ETL Developer – Snowflake Calgary, AB, Canada
BURGEON IT SERVICES
Calgary, AB
- Contract
Experience with Snowflake security and governance, including RBAC, Dynamic Data Masking, Row-Access Policies, and Column-Level Security.
Added 53 mins ago
BI
Senior ETL developer with Snowflake Exp
BURGEON IT SERVICES
Calgary, AB
- Contract
…on best practices in data governance, data quality, CORTEX Analyst/Search, SNOWFLAKE Intelligence and modern data architecture, specifically the Medallion…
Added 1 hour ago
IO
Power Platform Developer
Irving Oil
Saint John, NB
- Full-time
As a Power Platform Analyst, you will develop, support, and continuously improve analytics, automation, and AI-enabled solutions using Microsoft Power BI, Power Apps, Power Automate, and…
Added 1 hour ago
PT
System Analyst II
Paladin Technologies
Ottawa, ON
- Full-time
At Bosch Building Technologies we have a technology team serving our enterprise clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and…
Added 2 hours ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Department: Cyber Security & Digital Solutions
Added 2 hours ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
…responsibilities will also be to proactively address technical hygiene, security, and vulnerability remediation to ensure the platform's integrity and…
Added 2 hours ago
C(
Application Support Analyst
Codan (Canada) Inc
Toronto, ON
- Contract
Application Support Analyst (12-Month Contract)
Added 2 hours ago
A
Real Time Systems Analyst I
ATCO
Vegreville, AB
- Full-time
The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process…
Added 2 hours ago
FS
BI Engineer
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Develop and optimize complex DAX measures and SQL queries for performance, accuracy, security, and accessibility.
Added 3 hours ago
D
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 3 hours ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Data Analyst at PERA, you will collect, validate, analyze, and report on data used across the organization to support business operations, strategic planning, and decision-making. This…
Added 3 hours ago
W
Business Analyst
Wiraa
Canada
- Full-time
…support documentation. Providing coverage for the Senior Business Analyst when required to support operational continuity and assist with day-to-day departmental activities is also part of…
Added 3 hours ago
A
Client Due Diligence Analyst
Allshores
Halifax, NS
- Full-time
Allshores is seeking a Client Due Diligence Analyst to review and quality-assure incoming customer forms and requests submitted by customer relationship teams, while completing final KYC…
Added 4 hours ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, IT Product and Enterprise Architecture, the Senior Business Analyst is responsible for supporting the development and implementation of the BC Health Workday…

McMaster University

Information Technology Analyst

Hamilton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Team:

The Engineering IT team supports the core academic mission of the Faculty by enabling high-quality teaching, learning, and research through reliable, secure, and innovative technology services. Working closely with Faculty leadership, academic faculty and staff, the team supports instructional technologies, teaching labs, learning spaces and other strategic IT projects that are integral to Faculty priorities, undergraduate and graduate programs, and standards for program accreditation. A strong emphasis is placed on responsive and effective technical support to ensure continuity of academic operations and a high-quality learning environment. The Engineering IT team operates with a student- and faculty-centred service mindset, providing timely and effective support while aligning technology services with the Faculty’s strategic, academic, and operational priorities. The Engineering IT team is part of a larger, campus-wide McMaster IT community that incorporates institutional IT standards as well as enterprise-wide systems, including Microsoft productivity tools, Campus Relationship Management (CRM), and other key tools that provide efficiency and technology enhancements to the Faculty.

Job Summary:

Responsible for investigating moderate and complex information technology problems by confirming the validity of the problem and seeking known solutions related to these more complex issues. Designs, implements, and maintains users' applications and acts as an administrator for a variety of networks, programs, and websites.

Purpose and Key Functions:

Write complex programs using various computing and scripting languages.
Prepare contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Provide expertise and practical assistance in delivering services that comply with established standards.
Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved.
Carry out investigative work on a variety of requirements, information flow, and processes.
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.
Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Design and build department and program websites.
Test functionality of websites in various browsers for quality assurance.

Provide technical advice on network and system applications.
Provide advice to users regarding security, equipment configuration, and selection of programming language and provide advice to customers on alternative and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Develop web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Install and repair various hardware, software, and computer peripherals.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.
Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Evaluate requests for new and changes to existing computer hardware, software, and peripherals and make the appropriate recommendations.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, purging print queues, enabling and disabling accounts, and monitoring scheduled backups.
Update and maintain a complete inventory of computer hardware, software, and peripherals.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide direction to others on how to carry out work tasks.
Ensure adherence to quality standards and procedures for short-term staff.

Requirements:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

How To Apply

To apply for this job, please submit your application online.

Apply About employer

More about this job

Responsibilities

Investigate and resolve routine to complex IT incidents, support users, and administer hardware, software, networks, applications, and websites. Develop and maintain programs and web solutions, contribute to system reliability and disaster recovery planning, and provide technical guidance while following established standards.

Requirements

A bachelor's degree in Computer Science or a related field is required. The role requires three years of relevant experience.

Skills

Programming
Scripting
Application Administration
Network Administration
Website Development
Technical Support
Troubleshooting
Disaster Recovery Planning
Performance Monitoring
Capacity Planning
Incident Diagnosis
Hardware and Software Installation
Debugging
Data Integrity
System Security
Inventory Management

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Engineering IT
Microsoft Productivity Tools
Programming Languages
Scripting Languages
Network Administration
Application Administration
Website Development
Web Applications
Disaster Recovery
Performance Monitoring
Capacity Planning
Storage Area Networks
Incident Management
Network Connectivity
Hardware
Software
Computer Peripherals
System Installations
Scheduled Backups
Account Administration
Password Administration
Print Queue Management
Quality Assurance
Data Integrity
Security
Technical Support
Higher Education
Teaching Labs

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