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Added 25 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
…Front Desk and Night Auditor teams to ensure the standard and quality of services offered meets or exceeds levels established by Hilton Grand…
Added 25 mins ago
LC
Associate Product Manager, Enterprise Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
…celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbors, family members and…
Added 25 mins ago
Strategic Coordinator, Communications & Business Intelligence
City of Edmonton
AB
…management, and performance evaluation - while serving as the primary lead for branch leadership…
Added 25 mins ago
S
Human Resources Business Partner, HR Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 40 mins ago
A
Coordinator, QC QS4 (Contract Role)
Apotex
Toronto, ON · North York, ON
- $42,850 to $71,416 CAD / year
Responsible for keeping accurate inventory of all the resources in the Quality Control storage areas.
Added 40 mins ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
In this role, you will deliver high-quality HR services, support global workforce programs and compliance initiatives, contribute to international hiring and mobility activities, and lead…
Added 40 mins ago
CC
Auto Collision Repair Planner
CSN Collision
Pickering, ON
- $50,000 to $100,000 CAD / year
- Full-time
…technicians. Instead of writing simple "guesswork" estimates, you will lead the vehicle blueprinting process - researching OEM procedures, ordering parts accurately, and building a flawless…
Added 54 mins ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
At Empire Roofing Corporation, we take pride in quality, safety, and doing things the right way. With operations across Canada and the U.S., our success is built on teamwork,…
Added 54 mins ago
IG
Production Supervisor
Insight Global
Toronto, ON · North York, ON
- Full-time
…pharmaceutical producer, including operators, team leaders, and administrative support staff. This individual will be accountable for safety, quality, productivity, compliance, cost,…
Added 54 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 54 mins ago
PP
Site Leader/Director of Care - Long Term Care
Park Place Seniors Living, Inc.
Kelowna, BC
- Full-time
…will play a pivotal role in ensuring the delivery of safe, quality care and services within our Care Home. This position requires a collaborative approach, working with a wide range of…
Added 1 hour ago
BC
Project Coordinator
Bird Construction
Mississauga, ON
- Full-time
Provides technical and administrative support to the project team as needed to support successful project delivery
Added 1 hour ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
Known for its quality chocolates and confectionery products, Ganong has built a longstanding reputation for craftsmanship, innovation, and bringing people together through products enjoyed…
Added 1 hour ago
CO
Artistic Supervisor, Student Theatre
City of Burlington
Burlington, ON · Student Theatre Centre
- Full-time
…responsible for the artistic, educational, operational, and administrative leadership of the program, overseeing year-round theatre classes, camps, productions, and special initiatives that…
Added 1 hour ago
OB
Purchasing Specialist
Olli Brands Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…RFQ, quote comparison, sample and trial co-ordination with Quality and Production - and present a recommendation on landed cost, lead time and supply risk, not unit price…
Added 1 hour ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
…are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 1 hour ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 1 hour ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
At WELLSTAR, we are committed to reshaping Canadian healthcare by leveraging technology to address the administrative burdens that pull physicians away from their true calling - patient…
Added 1 hour ago
AC
NPI Lead
ALTEN Canada
Peterborough, ON
- $100,000 to $130,000 CAD / year
- Full-time
The NPI Lead will support the transfer of new products from engineering into manufacturing, ensuring processes, tooling, work instructions, and production methods are ready for efficient…
Added 1 hour ago
VB
Senior Project Manager
Vaco by Highspring
Winnipeg, MB
- $80 to $100 CAD / hour
- Contract
…projects meet approved objectives, scope, budget, schedule, quality standards, and stakeholder…
Added 1 hour ago
UG
26AE08 - Capital Renewal Project Lead - Guelph Board Office
Upper Grand District School Board
Guelph, ON
- Full-time
CAREER OPPORTUNITY: CAPITAL RENEWAL PROJECT LEAD
Added 1 hour ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 1 hour ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
…faculty, staff, and students to enhance teaching, research, and administrative activities through tailored digital solutions and services. The unit is driven by a strong commitment to…
Added 1 hour ago
PS
Transportation Associate 1.0 FTE
Parkland School Division
Stony Plain, AB
- Full-time
Escalate safety-related or high-risk incidents immediately to the Operations Lead and/or Safety and Compliance Lead.
Added 2 hours ago
JI
Linehaul Payroll/Admin Clerk
J.D. Irving, Limited
Dieppe, NB
- Full-time
Multitude of administrative duties related to Linehaul department.

McMaster University

IT Infrastructure Analyst

Hamilton, ON, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Unit

Humanities Media and Computing (HMC) is a dynamic unit within the Faculty of Humanities at McMaster University, dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through tailored digital solutions and services. The unit is driven by a strong commitment to service excellence, adaptability, and continuous improvement, thriving in an environment of evolving technologies. HMC prides itself on its collaborative approach and its ability to effectively solve complex technical challenges, helping to advance the Faculty’s academic mission.

General Responsibilities

Responsible for the design, implementation, and maintenance of information technology infrastructure for a department or faculty. Manage networks and servers, and configure, test, implement, maintain, and repair all supported network, server, email, and microcomputer products for a department or faculty.

Representative Duties and Responsibilities

Design, implement, and maintain information technology infrastructure for local and partner sites.
Facilitate meetings with clients to interpret, assess, and evaluate customer business requirements in order to establish
project scope and design criteria for the modification and revision of existing systems.
Provide financial projections and budgeting for technical projects and technology acquisitions as needed.
Provide estimates of time and resources required to complete projects.
Write complex programs using various computing and scripting languages.
Design large complex databases for a program or department.
Design, implement, maintain and support large language model environments and related computing infrastructure for research, teaching, and administrative applications.
Install, configure, maintain, and troubleshoot server systems, open-source technologies, and machine learning frameworks used to support data processing, automation, model testing, and large language model workloads.
Assist with and maintain vendor relationships, including contracts for cloud and Software as a Service solutions.

Prepare and maintain a comprehensive Disaster Recovery Plan (DRP) that includes contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Manage and test archived data files, systems, virtual machines and databases.
Identify, document, and manage backups including schedules, automation processes, and restore timelines.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Exercise appropriate controls, monitor, and reconcile accounts.
Manage technical records using systems services and external domain registrars.
Update and maintain a complete inventory of server and network hardware, software, and peripherals.
Perform routine technical tasks related to the maintenance and administration of single sign-on authentication for server systems and services.
Provide expertise and practical assistance in delivering services that comply with established campus and industry standards.

Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved. Escalate as appropriate.
Act as a consultative resource by providing information and assistance to others regarding the use of hardware, software, network, and other moderately complex information technology elements.
Carry out investigative work on a variety of requirements, information flow, and processes
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.

Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Support the design and build of department and program websites and web hosting environments.
Test functionality of websites in various browsers for quality assurance.
Provide technical advice on network and system applications.
Provide advice and notifications to users regarding security, equipment configuration, and selection of programming languages and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Assist with the development and testing of web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation of assigned programs in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.

Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow-up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, enabling and disabling accounts, and monitoring scheduled backups.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information and notifications on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide lead hand responsibility and is responsible for the quality and quantity of work of others.
Ongoing responsibility for supervising up to 9 casual employees at any one time

Qualifications:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

Assets:

Experience administering Red Hat Enterprise Linux (RHEL) servers.
Experience developing and maintaining Bash scripts for automation.
Experience configuring and supporting NGINX web servers and reverse proxies.
Experience administering Proxmox virtualization environments.
Experience supporting custom web applications and WordPress websites in Linux environments.
Experience managing SSL/TLS certificates, including renewals, monitoring and troubleshooting.

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More about this job

Responsibilities

Design, implement, maintain, and troubleshoot IT infrastructure, including networks, servers, databases, web environments, and computing systems supporting research, teaching, and administration. Lead technical projects and disaster recovery and backup planning, provide user support and technical guidance, and supervise up to nine casual employees.

Requirements

A bachelor's degree in Computer Science or a related field and three years of relevant experience are required. Assets include experience with RHEL, Bash automation, NGINX, Proxmox, Linux-hosted web applications and WordPress, and SSL/TLS certificate management.

Skills

IT Infrastructure Management
Linux Server Administration
Network Administration
Bash Scripting
NGINX Configuration
Proxmox Virtualization
Web Server Management
Disaster Recovery Planning
Backup Management
Large Language Model Infrastructure
Machine Learning Frameworks
Cloud and SaaS Vendor Management
Database Design
Web Application Support
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Humanities Media and Computing
McMaster University
Faculty of Humanities
Network Administration
Server Administration
Red Hat Enterprise Linux
Bash
NGINX
Reverse Proxy
Proxmox
Virtualization
WordPress
Linux
SSL/TLS Certificates
Large Language Models
Machine Learning Frameworks
Cloud Computing
Software as a Service
Disaster Recovery Plan
Data Backups
Storage Area Networks
Single Sign-On
Database Design
Web Hosting
Web Applications
Capacity Planning
Performance Monitoring
Automation
Technical Support

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