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Added 11 mins ago
O
Data Operations Analyst (10-Month Contract)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Data Operations Analyst supports accurate, complete, and timely investment data across market reference data, pricing, benchmarks, security master, and related domains. The role…
Added 11 mins ago
O
Student Analyst, Total Portfolio Management (Winter 2027, 4 Months)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The primary focus of the Student Analyst is to support the portfolio management functions in the Liquidity Management team, with frequent interactions with the Trading team. Additional…
Added 11 mins ago
MC
Senior Business Analyst -Vehicle Asset Management
MatchBox Consulting Group
New Westminster, BC
- Contract
We are looking for a Senior Business Analyst to support the selection and implementation of a new yard and charge management solution. You will define, document, and validate business and…
Added 11 mins ago
VB
Senior Financial Analyst, FP&A (12-Month Contract)
Vaco by Highspring
Toronto, ON
- $50 to $70 CAD / hour
- Contract
Our client is looking for a Senior Financial Analyst, FP&A for a 12-month contract. The role will require working in office, in the Toronto core, 2 days a week. Job # 253788
Added 11 mins ago
DI
Investment & Strategy Analyst, Commercial Due Diligence
Dedale Intelligence
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Dedale is preparing to open its Toronto office, and we are building a pipeline of analysts for the team's upcoming openings. If you join, you will help build the office from the start. You…
Added 11 mins ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Business, Mining, Trade and Job Creation is seeking a qualified candidate to fill the position of Regional Financial Analyst in Winnipeg.
Added 27 mins ago
C
Senior Analyst, Digital Platforms & Insights
CIBC
Toronto, ON
- Full-time
The Senior Analyst, Digital Platforms & Insights reports to the Chapter Lead of Digital Platforms & Operations and helps the organization understand how clients engage with its digital…
Added 27 mins ago
CE
Market Fundamentals Analyst
Cenovus Energy
Calgary, AB
- Full-time
Added 42 mins ago
AM
Intermediate Data Support Analyst
AGF Management
Toronto, ON
- Full-time
…practices. The firm’s collective investment expertise, driven by its fundamental, quantitative and alternative investing capabilities, extends globally to a wide range of clients, from…
Added 42 mins ago
AI
Senior Functional Analyst - Wealth Management
Avanciers Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
The client is modernizing its wealth management operations and is looking for a senior functional analyst positioned between the business experts who hold knowledge of current systems and…
Added 1 hour ago
NF
Verification Agent - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for…
Added 1 hour ago
RN
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 1 hour ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
…environment of evolving technologies. HMC prides itself on its collaborative approach and its ability to effectively solve complex technical challenges, helping to advance the Faculty’s…
Added 1 hour ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 1 hour ago
NB
Senior Analyst - Transaction Reporting
National Bank of Canada
Montreal, QC
- Full-time
A career as a senior analyst or senior analyste in the Capital Markets Operations team at National Bank means acting as a transaction reporting specialist. In this role, you help ensure…
Added 1 hour ago
SS
Operations Analyst
Soho Square Solutions
Montreal, QC
- Contract
Added 1 hour ago
LU
Financial Analyst
LexisNexis UK
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 2 hours ago
BA
Behavior Technician
Bierman Autism Centers
Ramsey, ON
- Full-time
Why You’ll Love Bierman (Saving the Day has its Perks!):
Added 2 hours ago
DI
Analyst, Insights
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working closely with the Managers and Directors on their team, the Analyst provides essential support to their team in order to help execute and deliver client projects. Charting data and…
Added 2 hours ago
E
Clearing & Payment middle office
eTeam
Montreal, QC
- Contract
Title: Operations Analyst/Clearing & Payment middle office
Added 2 hours ago
R
Financial Analyst
RELX
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 2 hours ago
C
Canadian Financial and Regulatory Reporting AVP
Citi
Toronto, ON
- Full-time
The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team.…
Added 2 hours ago
C
Canadian Financial and Regulatory Reporting, VP
Citi
Toronto, ON · ON
- Full-time
The Finance Reporting Lead Analyst is senior professional position responsible for driving the generation, analysis, and submission of reports to various constituencies based on…
Added 2 hours ago
C
Job Cost Accountant
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
If you are looking to work for a growing company who values the contribution of its employees and you demonstrate creativity, ingenuity, initiative and a high-level commitment then we are…
Added 2 hours ago
GD
Systems Engineering Analysts - Working level
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
We’re looking for Systems Engineering Analyst to join our Systems of Systems (SoS) team and help design and evolve complex, mission-critical technology for the Canadian Armed Forces. As…

McMaster University

IT Infrastructure Analyst

Hamilton, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Unit

Humanities Media and Computing (HMC) is a dynamic unit within the Faculty of Humanities at McMaster University, dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through tailored digital solutions and services. The unit is driven by a strong commitment to service excellence, adaptability, and continuous improvement, thriving in an environment of evolving technologies. HMC prides itself on its collaborative approach and its ability to effectively solve complex technical challenges, helping to advance the Faculty’s academic mission.

General Responsibilities

Responsible for the design, implementation, and maintenance of information technology infrastructure for a department or faculty. Manage networks and servers, and configure, test, implement, maintain, and repair all supported network, server, email, and microcomputer products for a department or faculty.

Representative Duties and Responsibilities

Design, implement, and maintain information technology infrastructure for local and partner sites.
Facilitate meetings with clients to interpret, assess, and evaluate customer business requirements in order to establish
project scope and design criteria for the modification and revision of existing systems.
Provide financial projections and budgeting for technical projects and technology acquisitions as needed.
Provide estimates of time and resources required to complete projects.
Write complex programs using various computing and scripting languages.
Design large complex databases for a program or department.
Design, implement, maintain and support large language model environments and related computing infrastructure for research, teaching, and administrative applications.
Install, configure, maintain, and troubleshoot server systems, open-source technologies, and machine learning frameworks used to support data processing, automation, model testing, and large language model workloads.
Assist with and maintain vendor relationships, including contracts for cloud and Software as a Service solutions.

Prepare and maintain a comprehensive Disaster Recovery Plan (DRP) that includes contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Manage and test archived data files, systems, virtual machines and databases.
Identify, document, and manage backups including schedules, automation processes, and restore timelines.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Exercise appropriate controls, monitor, and reconcile accounts.
Manage technical records using systems services and external domain registrars.
Update and maintain a complete inventory of server and network hardware, software, and peripherals.
Perform routine technical tasks related to the maintenance and administration of single sign-on authentication for server systems and services.
Provide expertise and practical assistance in delivering services that comply with established campus and industry standards.

Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved. Escalate as appropriate.
Act as a consultative resource by providing information and assistance to others regarding the use of hardware, software, network, and other moderately complex information technology elements.
Carry out investigative work on a variety of requirements, information flow, and processes
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.

Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Support the design and build of department and program websites and web hosting environments.
Test functionality of websites in various browsers for quality assurance.
Provide technical advice on network and system applications.
Provide advice and notifications to users regarding security, equipment configuration, and selection of programming languages and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Assist with the development and testing of web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation of assigned programs in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.

Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow-up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, enabling and disabling accounts, and monitoring scheduled backups.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information and notifications on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide lead hand responsibility and is responsible for the quality and quantity of work of others.
Ongoing responsibility for supervising up to 9 casual employees at any one time

Qualifications:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

Assets:

Experience administering Red Hat Enterprise Linux (RHEL) servers.
Experience developing and maintaining Bash scripts for automation.
Experience configuring and supporting NGINX web servers and reverse proxies.
Experience administering Proxmox virtualization environments.
Experience supporting custom web applications and WordPress websites in Linux environments.
Experience managing SSL/TLS certificates, including renewals, monitoring and troubleshooting.

Apply About employer

More about this job

Responsibilities

Design, implement, maintain, and troubleshoot IT infrastructure, including networks, servers, databases, web environments, and computing systems supporting research, teaching, and administration. Lead technical projects and disaster recovery and backup planning, provide user support and technical guidance, and supervise up to nine casual employees.

Requirements

A bachelor's degree in Computer Science or a related field and three years of relevant experience are required. Assets include experience with RHEL, Bash automation, NGINX, Proxmox, Linux-hosted web applications and WordPress, and SSL/TLS certificate management.

Skills

IT Infrastructure Management
Linux Server Administration
Network Administration
Bash Scripting
NGINX Configuration
Proxmox Virtualization
Web Server Management
Disaster Recovery Planning
Backup Management
Large Language Model Infrastructure
Machine Learning Frameworks
Cloud and SaaS Vendor Management
Database Design
Web Application Support
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Humanities Media and Computing
McMaster University
Faculty of Humanities
Network Administration
Server Administration
Red Hat Enterprise Linux
Bash
NGINX
Reverse Proxy
Proxmox
Virtualization
WordPress
Linux
SSL/TLS Certificates
Large Language Models
Machine Learning Frameworks
Cloud Computing
Software as a Service
Disaster Recovery Plan
Data Backups
Storage Area Networks
Single Sign-On
Database Design
Web Hosting
Web Applications
Capacity Planning
Performance Monitoring
Automation
Technical Support

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