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Added 1 min ago
TH
Caissier(ère) Principale (temps plein)
The Home Depot
Saint-Henri, QC
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 15 mins ago
WP
Store Leader - West 4th Ave
Warby Parker
Vancouver, BC
- Full-time
…it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer…
Added 15 mins ago
JI
Cashier
J.D. Irving, Limited
Clarenville, NL
- Part-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 15 mins ago
B
Warehouse Operator I
b494a80c-7422-4fba-b194-00af0f6df585
Goderich, ON
- Up to $23.23 CAD / hour
- Full-time
Report product non-conformities to the Shipping Lead Hand and Quality Department for evaluation and documentation;
Added 15 mins ago
TR
Privacy Operations Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Build and maintain an automated, event-driven data flow inventory and data mapping pipeline, tied to system/vendor intake and procurement processes rather than periodic manual surveys.
Added 15 mins ago
HR
Beauty Advisor - Armani
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 16 mins ago
KM
Technicien de service, Spécialiste en Production (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
Burnaby, BC
- Full-time
10% - Lead referrals, assists with customer assessments and solution design
Added 16 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- Full-time
…and team supervision? The City of Beaumont is seeking a Team Lead, Fleet Services to lead the daily operations of our Fleet Services team and maintenance shop. Reporting to the Manager,…
Added 16 mins ago
GG
Sales Representative
Great Gulf
Orangeville, ON
- Full-time
You'll be the first point of contact for homebuyers and brokers, selling pre-construction and inventory condominium and freehold homes and guiding clients from their first visit through to…
Added 16 mins ago
L
5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 16 mins ago
L
5760 - Assistant Store Manager FT
Lids
Medicine Hat, AB
- Full-time
…guidelines, including (but not limited to) safekeeping of company inventory, funds, and…
Added 16 mins ago
L
5756 - Assistant Store Manager FT
Lids
Saint John, NB
- Full-time
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Added 16 mins ago
L
7775 - Assistant Store Manager FT
Lids
Kamloops, BC
- $20 to $20.5 USD / hour
- Full-time
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Added 16 mins ago
L
7732 - Assistant Store Manager FT
Lids
London, ON
- $19 USD / hour
- Full-time
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Added 16 mins ago
L
5769 - Assistant Store Manager FT
Lids
Sarnia, ON
- $19 to $20 USD / hour
- Full-time
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Added 16 mins ago
NR
Sr. Microsoft Dynamics Nav BC Developer
Northern Reflections
Toronto, ON
- Full-time
Lead the design, development, customization, and support of Microsoft Dynamics NAV solutions.
Added 16 mins ago
GE
Sous Chef *12-Month Contract*
Grey Eagle Resort & Casino
Calgary, AB
- Contract
…the Executive or Executive Sous Chef, they are responsible to lead, coach, motivate and oversee all staff and aspects of the Food & Beverage – Back of the House departmental operations.…
Added 16 mins ago
L
7750 - Assistant Store Manager FT
Lids
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Added 16 mins ago
L
5798 - Assistant Store Manager FT
Lids
Windsor, ON
- $19 to $20 USD / hour
- Full-time
…guidelines, including (but not limited to) safekeeping of company inventory, funds, and…
Added 16 mins ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Confirm with the Line Lead or designated kitchen employee that the order is complete before leaving the service window.
Added 16 mins ago
L
7761 - Store Manager (H)
Lids
Rocky View No 44, AB · Rocky View County, AB
- $20 to $21 USD / hour
- Full-time
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 16 mins ago
L
5709 - Assistant Store Manager FT
Lids
Calgary, AB
- Full-time
…guidelines, including (but not limited to) safekeeping of company inventory, funds, and…
Added 16 mins ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Lead department meetings to communicate information and resolve problems
Added 16 mins ago
L
7779 - Store Manager
Lids
Kelowna, BC
- $22.5 to $23.5 USD / hour
- Full-time
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 16 mins ago
L
7760 - Assistant Store Manager FT (H)
Lids
Calgary, AB
- Full-time
…guidelines, including (but not limited to) safekeeping of company inventory, funds, and…

McMaster University

IT Infrastructure Analyst

Hamilton, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Unit

Humanities Media and Computing (HMC) is a dynamic unit within the Faculty of Humanities at McMaster University, dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through tailored digital solutions and services. The unit is driven by a strong commitment to service excellence, adaptability, and continuous improvement, thriving in an environment of evolving technologies. HMC prides itself on its collaborative approach and its ability to effectively solve complex technical challenges, helping to advance the Faculty’s academic mission.

General Responsibilities

Responsible for the design, implementation, and maintenance of information technology infrastructure for a department or faculty. Manage networks and servers, and configure, test, implement, maintain, and repair all supported network, server, email, and microcomputer products for a department or faculty.

Representative Duties and Responsibilities

Design, implement, and maintain information technology infrastructure for local and partner sites.
Facilitate meetings with clients to interpret, assess, and evaluate customer business requirements in order to establish
project scope and design criteria for the modification and revision of existing systems.
Provide financial projections and budgeting for technical projects and technology acquisitions as needed.
Provide estimates of time and resources required to complete projects.
Write complex programs using various computing and scripting languages.
Design large complex databases for a program or department.
Design, implement, maintain and support large language model environments and related computing infrastructure for research, teaching, and administrative applications.
Install, configure, maintain, and troubleshoot server systems, open-source technologies, and machine learning frameworks used to support data processing, automation, model testing, and large language model workloads.
Assist with and maintain vendor relationships, including contracts for cloud and Software as a Service solutions.

Prepare and maintain a comprehensive Disaster Recovery Plan (DRP) that includes contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Manage and test archived data files, systems, virtual machines and databases.
Identify, document, and manage backups including schedules, automation processes, and restore timelines.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Exercise appropriate controls, monitor, and reconcile accounts.
Manage technical records using systems services and external domain registrars.
Update and maintain a complete inventory of server and network hardware, software, and peripherals.
Perform routine technical tasks related to the maintenance and administration of single sign-on authentication for server systems and services.
Provide expertise and practical assistance in delivering services that comply with established campus and industry standards.

Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved. Escalate as appropriate.
Act as a consultative resource by providing information and assistance to others regarding the use of hardware, software, network, and other moderately complex information technology elements.
Carry out investigative work on a variety of requirements, information flow, and processes
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.

Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Support the design and build of department and program websites and web hosting environments.
Test functionality of websites in various browsers for quality assurance.
Provide technical advice on network and system applications.
Provide advice and notifications to users regarding security, equipment configuration, and selection of programming languages and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Assist with the development and testing of web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation of assigned programs in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.

Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow-up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, enabling and disabling accounts, and monitoring scheduled backups.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information and notifications on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide lead hand responsibility and is responsible for the quality and quantity of work of others.
Ongoing responsibility for supervising up to 9 casual employees at any one time

Qualifications:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

Assets:

Experience administering Red Hat Enterprise Linux (RHEL) servers.
Experience developing and maintaining Bash scripts for automation.
Experience configuring and supporting NGINX web servers and reverse proxies.
Experience administering Proxmox virtualization environments.
Experience supporting custom web applications and WordPress websites in Linux environments.
Experience managing SSL/TLS certificates, including renewals, monitoring and troubleshooting.

Apply About employer

More about this job

Responsibilities

Design, implement, maintain, and troubleshoot IT infrastructure, including networks, servers, databases, web environments, and computing systems supporting research, teaching, and administration. Lead technical projects and disaster recovery and backup planning, provide user support and technical guidance, and supervise up to nine casual employees.

Requirements

A bachelor's degree in Computer Science or a related field and three years of relevant experience are required. Assets include experience with RHEL, Bash automation, NGINX, Proxmox, Linux-hosted web applications and WordPress, and SSL/TLS certificate management.

Skills

IT Infrastructure Management
Linux Server Administration
Network Administration
Bash Scripting
NGINX Configuration
Proxmox Virtualization
Web Server Management
Disaster Recovery Planning
Backup Management
Large Language Model Infrastructure
Machine Learning Frameworks
Cloud and SaaS Vendor Management
Database Design
Web Application Support
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Humanities Media and Computing
McMaster University
Faculty of Humanities
Network Administration
Server Administration
Red Hat Enterprise Linux
Bash
NGINX
Reverse Proxy
Proxmox
Virtualization
WordPress
Linux
SSL/TLS Certificates
Large Language Models
Machine Learning Frameworks
Cloud Computing
Software as a Service
Disaster Recovery Plan
Data Backups
Storage Area Networks
Single Sign-On
Database Design
Web Hosting
Web Applications
Capacity Planning
Performance Monitoring
Automation
Technical Support

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