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Added 8 mins ago
MT
Billing Compliance Analyst
McCarthy Tétrault LLP
Toronto, ON
- Full-time
We are recruiting for a Billing Compliance Analyst to join our Client Accounts Operations team in our Toronto office. The successful candidate must have a minimum of 3 years of legal…
Added 23 mins ago
SS
Bilingual Business Analyst - French
Sodales Solutions
Toronto, ON
- Full-time
…impactful solutions? We're seeking an experienced Business Analyst to partner with business leaders, customers, and technical teams to drive enterprise initiatives from concept to…
Added 23 mins ago
TG
Project Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
We are seeking an enthusiastic, proactive, and detail-oriented Project Analyst Intern to join our team in Toronto. In this role, you will work closely with Project Managers and business…
Added 23 mins ago
T
HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
…operational improvement projects in accordance with established project delivery and change management…
Added 23 mins ago
T
Market Risk Analyst, FX
TD
Toronto, ON
- Full-time
We are seeking a Market Risk Analyst to join the GFX Market Risk team. The role provides market risk analysis, reporting, monitoring, and support to risk and business partners, helping…
Added 23 mins ago
T
Senior Market Risk Analyst (5772)
TD
Toronto, ON
- Full-time
Partner closely with traders and control functions, including Product Control, Finance, Technology, project delivery, and other Risk teams, to support effective risk oversight.
Added 23 mins ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
…partnership with ambitious business and technology partners, project teams, and stakeholders to plan, elicit, analyze, document, communicate, and manage detailed functional specifications…
Added 23 mins ago
O
Sr. Systems Analyst
OpenText
Waterloo, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 23 mins ago
O
Sr. Systems Analyst
OpenText
Mississauga, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 39 mins ago
TE
Communications Business Analyst
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager, Communications Operations, Brand & Governance, the Communications Business Analyst plays a key role in shaping how employees connect, communicate and access…
Added 39 mins ago
5
Business Systems Analyst
5d223159-c6e6-4a58-8983-33b7d2ffb0d2
Saint John, NB
- Full-time
As a Business Systems Analyst, you play a critical role in translating business needs into clear, actionable requirements that enable effective technology delivery. You work independently…
Added 39 mins ago
M
Payroll Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are seeking an experienced Payroll Analyst to support complex Canadian payroll operations for approximately 13,000 employees across all provinces and six legal entities. This role helps…
Added 54 mins ago
RA
Senior Business Analyst (Global Treasury Systems)
Recrute Action
Toronto, ON
- Contract
Communicate with all levels of management regarding project status and critical issues requiring attention.
Added 54 mins ago
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Senior Manager, Derivatives & FX Transformation
Delpath
Toronto, ON
- Contract
…leverage deep Capital Markets Operations knowledge and proven project delivery expertise to drive governance, execution, risk management, and stakeholder alignment. Working across…
Added 54 mins ago
A
Sr. Tech Acquisition Consultant
Akkodis
Calgary, AB
- Contract
Experience as a Senior IT Business Analyst, IT Sourcing Consultant, or similar.
Added 54 mins ago
CR
Senior Financial Analyst
Clarity Recruitment
Toronto, ON · North York, ON
- $100,000 to $110,000 CAD / year
- Full-time
…growing group of Canadian and U.S. entities. The Senior Financial Analyst sits on a small, close-knit controllership team that reports up to the…
Added 1 hour ago
Regional Financial Analyst
Business, Mining, Trade and Job Creation
Winnipeg, MB
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 1 hour ago
C
Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
The Software Contract and Compliance Management team is looking for a creative, highly skilled and talented Senior Analyst with solid knowledge of Software Compliance and Contract Lifecycle…
Added 1 hour ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
Added 1 hour ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your…
Added 1 hour ago
A
Operational Due Diligence Associate Analyst (New Grad Opportunity)
Albourne
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
We are seeking an Operational Due Diligence (ODD) Associate Analyst to join our team in Toronto. This role is ideal for new graduates or early-career professionals interested in alternative…
Added 1 hour ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development team, supporting the origination, evaluation, development, and execution of…
Added 1 hour ago
SL
Senior Pricing Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The Senior Pricing Analyst will report directly to the Manager, Pricing & Profitability. The successful candidate will be part of a team that supports all pricing aspects of Sun Life's…

McMaster University

IT Infrastructure Analyst

Hamilton, ON, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Unit

Humanities Media and Computing (HMC) is a dynamic unit within the Faculty of Humanities at McMaster University, dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through tailored digital solutions and services. The unit is driven by a strong commitment to service excellence, adaptability, and continuous improvement, thriving in an environment of evolving technologies. HMC prides itself on its collaborative approach and its ability to effectively solve complex technical challenges, helping to advance the Faculty’s academic mission.

General Responsibilities

Responsible for the design, implementation, and maintenance of information technology infrastructure for a department or faculty. Manage networks and servers, and configure, test, implement, maintain, and repair all supported network, server, email, and microcomputer products for a department or faculty.

Representative Duties and Responsibilities

Design, implement, and maintain information technology infrastructure for local and partner sites.
Facilitate meetings with clients to interpret, assess, and evaluate customer business requirements in order to establish
project scope and design criteria for the modification and revision of existing systems.
Provide financial projections and budgeting for technical projects and technology acquisitions as needed.
Provide estimates of time and resources required to complete projects.
Write complex programs using various computing and scripting languages.
Design large complex databases for a program or department.
Design, implement, maintain and support large language model environments and related computing infrastructure for research, teaching, and administrative applications.
Install, configure, maintain, and troubleshoot server systems, open-source technologies, and machine learning frameworks used to support data processing, automation, model testing, and large language model workloads.
Assist with and maintain vendor relationships, including contracts for cloud and Software as a Service solutions.

Prepare and maintain a comprehensive Disaster Recovery Plan (DRP) that includes contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Manage and test archived data files, systems, virtual machines and databases.
Identify, document, and manage backups including schedules, automation processes, and restore timelines.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Exercise appropriate controls, monitor, and reconcile accounts.
Manage technical records using systems services and external domain registrars.
Update and maintain a complete inventory of server and network hardware, software, and peripherals.
Perform routine technical tasks related to the maintenance and administration of single sign-on authentication for server systems and services.
Provide expertise and practical assistance in delivering services that comply with established campus and industry standards.

Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved. Escalate as appropriate.
Act as a consultative resource by providing information and assistance to others regarding the use of hardware, software, network, and other moderately complex information technology elements.
Carry out investigative work on a variety of requirements, information flow, and processes
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.

Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Support the design and build of department and program websites and web hosting environments.
Test functionality of websites in various browsers for quality assurance.
Provide technical advice on network and system applications.
Provide advice and notifications to users regarding security, equipment configuration, and selection of programming languages and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Assist with the development and testing of web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation of assigned programs in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.

Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow-up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, enabling and disabling accounts, and monitoring scheduled backups.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information and notifications on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide lead hand responsibility and is responsible for the quality and quantity of work of others.
Ongoing responsibility for supervising up to 9 casual employees at any one time

Qualifications:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

Assets:

Experience administering Red Hat Enterprise Linux (RHEL) servers.
Experience developing and maintaining Bash scripts for automation.
Experience configuring and supporting NGINX web servers and reverse proxies.
Experience administering Proxmox virtualization environments.
Experience supporting custom web applications and WordPress websites in Linux environments.
Experience managing SSL/TLS certificates, including renewals, monitoring and troubleshooting.

Apply About employer

More about this job

Responsibilities

Design, implement, maintain, and troubleshoot IT infrastructure, including networks, servers, databases, web environments, and computing systems supporting research, teaching, and administration. Lead technical projects and disaster recovery and backup planning, provide user support and technical guidance, and supervise up to nine casual employees.

Requirements

A bachelor's degree in Computer Science or a related field and three years of relevant experience are required. Assets include experience with RHEL, Bash automation, NGINX, Proxmox, Linux-hosted web applications and WordPress, and SSL/TLS certificate management.

Skills

IT Infrastructure Management
Linux Server Administration
Network Administration
Bash Scripting
NGINX Configuration
Proxmox Virtualization
Web Server Management
Disaster Recovery Planning
Backup Management
Large Language Model Infrastructure
Machine Learning Frameworks
Cloud and SaaS Vendor Management
Database Design
Web Application Support
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Humanities Media and Computing
McMaster University
Faculty of Humanities
Network Administration
Server Administration
Red Hat Enterprise Linux
Bash
NGINX
Reverse Proxy
Proxmox
Virtualization
WordPress
Linux
SSL/TLS Certificates
Large Language Models
Machine Learning Frameworks
Cloud Computing
Software as a Service
Disaster Recovery Plan
Data Backups
Storage Area Networks
Single Sign-On
Database Design
Web Hosting
Web Applications
Capacity Planning
Performance Monitoring
Automation
Technical Support

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