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Added 1 min ago
HG
Physical Security Specialist
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Lead the planning, design, implementation, and delivery of physical security systems for new hyperscale and AI data center developments.
Added 1 min ago
IS
Business Systems Support Specialist
Ideal Siding
Burnaby, BC
- $58,000 to $67,000 CAD / year
- Full-time
We are looking for someone who combines strong communication skills with hands-on technical abilities to support our franchisees and corporate employees. In this role, you will be one of…
Added 1 min ago
OI
Software Developer Sr
Orthosoft Inc.
Montreal, QC
- Other
Lead and mentor a team of software developers, providing technical guidance, code reviews, and fostering a culture of collaboration and continuous improvement.
Added 1 min ago
AG
Safety Superintendent - Construction
Artemis Gold - Blackwater Project
BC
- Temporary
This is an excellent opportunity for you to join an entrepreneurial organization focused on technical excellence without the bureaucracy of larger firms. You will have the ability to make a…
Added 15 mins ago
AC
Senior Manager, Indirect Tax
ACCA Careers
Winnipeg, MB
- Full-time
Lead multiple client facing engagement teams responsible for GST/HST and sales tax planning and management services
Added 15 mins ago
AC
Manager, Indirect Tax
ACCA Careers
Winnipeg, MB
- Full-time
Lead multiple client facing engagement teams responsible for GST/HST and sales tax planning and management services
Added 15 mins ago
Sr Business Analyst - Disruption Management
WestJet Group
Calgary, AB
…implementation of an OCC Decision Support capability. You will lead the business analysis required to deeply understand how operational teams identify, assess and respond to disruption,…
Added 15 mins ago
Developer III, Full Stack
Sunwing Vacations Group
Toronto, ON
…and help make vacation dreams come true. Reporting to the Sr. Lead Developer, the Senior Developer is responsible for architecting, developing and delivering robust, scalable and…
Added 15 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
…to gather information, identify opportunities and validate technical information firsthand. The position works collaboratively with site personnel and corporate engineering teams to develop…
Added 15 mins ago
PV
Senior Director - Customer Analytics, Data & AI
Pet Valu
Markham, ON
- Full-time
Lead the development of an enterprise Customer Intelligence Centre of Excellence, driving best practices across analytics, measurement, experimentation, and insight generation.
Added 15 mins ago
SS
Bilingual Business Analyst - French
Sodales Solutions
Toronto, ON
- Full-time
…Business Analyst to partner with business leaders, customers, and technical teams to drive enterprise initiatives from concept to…
Added 15 mins ago
AE
Intermediate IMIT Subject Matter Expert
AES Engineering
Vancouver, BC
- Full-time
We are seeking an experienced Intermediate IMIT Subject Matter Expert Located in Western Canada to provide technical leadership in the planning, design, and coordination of Intelligent…
Added 15 mins ago
TR
Privacy Operations Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Assist in the technical implementation of data retention and deletion requirements across structured and unstructured data sources.
Added 15 mins ago
T
HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
Support or lead small-scale initiatives, workstreams, testing activities, and operational improvement projects in accordance with established project delivery and change management…
Added 15 mins ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
We are looking for someone to plan, manage, and lead a team of Business Systems Analysts and the delivery of detailed system requirements and technical and functional specifications that…
Added 16 mins ago
KM
Technicien de service, Spécialiste en Production (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
Burnaby, BC
- Full-time
Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service…
Added 16 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- Full-time
Lead, coach, mentor, and support Fleet Services staff, providing technical guidance, training, and direction to promote a productive, accountable, and safety-focused team.
Added 16 mins ago
EV
Lead, Projects
Elk Valley Resources
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Projects, the Lead, Projects is responsible for the management and execution of predominantly instream projects to support fish and fish habitat planning and…
Added 16 mins ago
TS
Program Manager
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
MANAGERIAL/Technical Leadership RESPONSIBILITY
Added 16 mins ago
NR
Sr. Microsoft Dynamics Nav BC Developer
Northern Reflections
Toronto, ON
- Full-time
Act as a technical lead for major business systems projects and application enhancements.
Added 16 mins ago
CE
Program Development and Evaluation Specialist
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $38.05 to $45.58 CAD / hour
- Full-time
Lead development of technical reports, evaluation products, and contributions to academic publications.
Added 16 mins ago
MM
Project Manager
Modine Manufacturing Company
Calgary, AB
- Full-time
Lead customer-driven initiatives internally, coordinating with Production, Engineering, and QA teams.
Added 16 mins ago
G
Senior Engineer, Geotechnical
Glencore
Calgary, AB
- Full-time
…practices in alignment with business needs, and then scope and lead work on such initiatives in collaboration with colleagues in EVR’s central Technical Services department and at the…
Added 16 mins ago
HP
Senior Instrumentation & Controls Engineer
HOCS Projects
Calgary, AB
- Full-time
The Instrumentation & Controls (I&C) Senior/ Lead will provide technical authority, discipline leadership, and Engineer-of-Record accountability for instrumentation and controls engineering…
Added 16 mins ago
O
Sr. Systems Analyst
OpenText
Waterloo, ON
- Full-time
Lead the investigation and resolution of complex technical issues, perform root-cause analysis, and coordinate troubleshooting efforts across internal teams, vendors, and stakeholders.

McMaster University

IT Infrastructure Analyst

Hamilton, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: Requires 3 years of relevant experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About the Unit

Humanities Media and Computing (HMC) is a dynamic unit within the Faculty of Humanities at McMaster University, dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through tailored digital solutions and services. The unit is driven by a strong commitment to service excellence, adaptability, and continuous improvement, thriving in an environment of evolving technologies. HMC prides itself on its collaborative approach and its ability to effectively solve complex technical challenges, helping to advance the Faculty’s academic mission.

General Responsibilities

Responsible for the design, implementation, and maintenance of information technology infrastructure for a department or faculty. Manage networks and servers, and configure, test, implement, maintain, and repair all supported network, server, email, and microcomputer products for a department or faculty.

Representative Duties and Responsibilities

Design, implement, and maintain information technology infrastructure for local and partner sites.
Facilitate meetings with clients to interpret, assess, and evaluate customer business requirements in order to establish
project scope and design criteria for the modification and revision of existing systems.
Provide financial projections and budgeting for technical projects and technology acquisitions as needed.
Provide estimates of time and resources required to complete projects.
Write complex programs using various computing and scripting languages.
Design large complex databases for a program or department.
Design, implement, maintain and support large language model environments and related computing infrastructure for research, teaching, and administrative applications.
Install, configure, maintain, and troubleshoot server systems, open-source technologies, and machine learning frameworks used to support data processing, automation, model testing, and large language model workloads.
Assist with and maintain vendor relationships, including contracts for cloud and Software as a Service solutions.

Prepare and maintain a comprehensive Disaster Recovery Plan (DRP) that includes contingency plans for recovering services and operations after incidents such as power blackouts, water damage, or structural building failures and contribute to the planning and development of disaster recovery scenarios.
Manage and test archived data files, systems, virtual machines and databases.
Identify, document, and manage backups including schedules, automation processes, and restore timelines.
Undertake projects such as performance monitoring and capacity planning to monitor the overall reliability and effectiveness of the computing systems and information processing architecture, including storage area networks.
Diagnose, assess, circumvent, and find remedies for a variety of service incidents that deviate from planned or expected information system behaviour.
Exercise appropriate controls, monitor, and reconcile accounts.
Manage technical records using systems services and external domain registrars.
Update and maintain a complete inventory of server and network hardware, software, and peripherals.
Perform routine technical tasks related to the maintenance and administration of single sign-on authentication for server systems and services.
Provide expertise and practical assistance in delivering services that comply with established campus and industry standards.

Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved. Escalate as appropriate.
Act as a consultative resource by providing information and assistance to others regarding the use of hardware, software, network, and other moderately complex information technology elements.
Carry out investigative work on a variety of requirements, information flow, and processes
Elicit additional information from users to accurately diagnose problems.
Implement non-standard solutions and workarounds.
Evaluate hardware, software, and transmission service alternatives as business requirements change.
Localize and rectify faults in network connectivity and applications and respond to non-routine user problems.
Analyze, examine, and validate processes.
Interpret technical and procedure manuals for non-technical users.
Debug computer program code.

Develop and modify interfaces for existing applications and systems while maintaining the integrity of data and processes.
Support the design and build of department and program websites and web hosting environments.
Test functionality of websites in various browsers for quality assurance.
Provide technical advice on network and system applications.
Provide advice and notifications to users regarding security, equipment configuration, and selection of programming languages and recommended approaches to computing systems solutions.
Program small modules of larger departmental applications according to detailed specifications.
Design basic record and report formats.
Assist with the development and testing of web applications and pages.
Plan and coordinate system and software installations.
Prepare programming documentation of assigned programs in accordance with prescribed standards.
Make decisions within established guidelines regarding the application of computing devices or programs to meet set requirements or make decisions regarding solutions to defined problems.
Work autonomously in accordance with general instructions as to methods and procedures.
Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.

Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
Escalate problems to the appropriate resource and follow-up to ensure the problem has been resolved.
Provide users with routine information such as system updates, errors, and features.
Elicit additional information from clients and colleagues to diagnose issues.
Interact with others to facilitate and promote the effective use of information technology.
Provide information and assistance to others regarding the use of hardware and software.
Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, enabling and disabling accounts, and monitoring scheduled backups.
Plan, schedule, and monitor own work within short time horizons.
Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
Maintain records and prepare documentation related to activities, including resources such as web pages and databases.
Ensure users receive information and notifications on system updates, errors and features.
Remain current with frequent developments in the field of information technology

Supervision:

Provide lead hand responsibility and is responsible for the quality and quantity of work of others.
Ongoing responsibility for supervising up to 9 casual employees at any one time

Qualifications:

Bachelor's degree in Computer Science or related field of study.
Requires 3 years of relevant experience.

Assets:

Experience administering Red Hat Enterprise Linux (RHEL) servers.
Experience developing and maintaining Bash scripts for automation.
Experience configuring and supporting NGINX web servers and reverse proxies.
Experience administering Proxmox virtualization environments.
Experience supporting custom web applications and WordPress websites in Linux environments.
Experience managing SSL/TLS certificates, including renewals, monitoring and troubleshooting.

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More about this job

Responsibilities

Design, implement, maintain, and troubleshoot IT infrastructure, including networks, servers, databases, web environments, and computing systems supporting research, teaching, and administration. Lead technical projects and disaster recovery and backup planning, provide user support and technical guidance, and supervise up to nine casual employees.

Requirements

A bachelor's degree in Computer Science or a related field and three years of relevant experience are required. Assets include experience with RHEL, Bash automation, NGINX, Proxmox, Linux-hosted web applications and WordPress, and SSL/TLS certificate management.

Skills

IT Infrastructure Management
Linux Server Administration
Network Administration
Bash Scripting
NGINX Configuration
Proxmox Virtualization
Web Server Management
Disaster Recovery Planning
Backup Management
Large Language Model Infrastructure
Machine Learning Frameworks
Cloud and SaaS Vendor Management
Database Design
Web Application Support
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Humanities Media and Computing
McMaster University
Faculty of Humanities
Network Administration
Server Administration
Red Hat Enterprise Linux
Bash
NGINX
Reverse Proxy
Proxmox
Virtualization
WordPress
Linux
SSL/TLS Certificates
Large Language Models
Machine Learning Frameworks
Cloud Computing
Software as a Service
Disaster Recovery Plan
Data Backups
Storage Area Networks
Single Sign-On
Database Design
Web Hosting
Web Applications
Capacity Planning
Performance Monitoring
Automation
Technical Support

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