Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 3,892
Employers: 777

Advertised starting pay

Average starting payCAD / hour: $18.78Across 551 listings
Average starting payCAD / year: $48,672Across 87 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%213 listings
On-site: 94%3,642 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (421), Shoppers Drug Mart (366).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 7 days ago
SD
Post Office Clerk, Hourly Part Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 7 days ago
A
Client Service Representative - Strathmore (12 Month Term)
ATB
Strathmore, AB
- Full-time
Added 7 days ago
E
Customer Service Representative - Lloydminster
Enterprise
Lloydminster, AB
- Contract
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 7 days ago
CK
Part Time Customer Service Representative
Circle K
Corner Brook, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 7 days ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 7 days ago
NS
Client Experience Specialist/ Customer Service Representative
National Seating & Mobility
Kamloops, BC
- Full-time
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Added 7 days ago
BC
Customer Service Representative - Speedy Glass
Belron Canada inc
Mississauga, ON
- Full-time
Added 7 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Winnipeg, MB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 7 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 7 days ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- Full-time
Added 7 days ago
R
Customer Service Associate
RONA
Red Deer, AB
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 7 days ago
JR
Warranty & Customer Service Representative - Sporting Good Apparel
JRoss Retail Recruiters
AB · Edmonton, AB
- $42,000 to $44,000 CAD / year
- Full-time
Our client is seeking a customer-focused and detail-oriented Warranty & Customer Service Representative to join their team. This junior-level opportunity is ideal for an individual who…
Added 7 days ago
B
Customer Service Representative (Cantonese & Mandarin)
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 7 days ago
B
Customer Service Representative - Speedy Glass
Belron
Mississauga, ON · Speedy - Mississauga
- Full-time
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Full-time
Added 7 days ago
IR
Personal Lines Customer Service Representative
Impact Recruitment
Toronto, ON · North York, ON
- Full-time
…client, a forward-thinking team dedicated to exceptional client service, is seeking a passionate and experienced Personal Lines Customer Service Representative to become a vital part of…
Added 7 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 7 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 7 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 7 days ago
P&
Customer Service Representative I
Parrish & Heimbecker, Limited
Bassano, AB
- Full-time
Added 7 days ago
P&
Customer Service Representative I
Parrish & Heimbecker, Limited
North Battleford, SK
- Full-time
Added 7 days ago
PC
Entry Level Customer Service Associate
Piper Companies
ON · Durham, ON
- Full-time
Piper Companies is seeking a Entry Level Customer Service Associate for a leading financial services organization. The Entry Level Customer Service Associate is a hybrid opportunity…
Added 7 days ago
B
Customer Service Representative
BMO
Ingersoll, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…

MDA

Technical Customer Service Representative

Richmond, BC, V6V 2J3, Canada

The compensation range for this position is $48,000-$65,000 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The compensation range for this position is $48,000-$65,000 annually.
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Project Description:

MDA Geospatial Services provides Earth observation satellite data from commercially available radar and optical satellites with focus on Canada's RADARSAT-2 satellite. These products and services are used globally for resource mapping, environmental monitoring, offshore oil and gas exploration, ice reconnaissance, maritime surveillance and disaster management.

Position Description:

The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team environment at the heart of our operations, the Technical Client Service Representative is responsible for executing client orders and supporting the delivery of satellite data products. This role focuses on translating client requirements into accurate orders, coordinating internally and ensuring timely and high-quality standards of service are maintained. Our market is global, which provides opportunities with international reach, and occasional opportunities for travel. Full training will be provided.

Responsibilities:

Respond to client inquiries with accurate, professional, and timely communication.
Provide clients with information regarding Earth Observation satellite imagery capabilities, applications, products and services to suit their requirements.
Assess client requirements for satellite imagery and translate client’s needs into commercial plans and orders
Generate Technical and Financial Proposals based on defined requirements.
Plan and manage orders through internal systems from initiation to delivery.
Coordinate with internal teams (Business Development, Finance, Ground Stations, Technical) to support order fulfillment.
Develop and implement satellite acquisition plans to optimize satellite resources considering commercial priorities and regulatory requirements
Support project coordination activities including tracking timelines, deliverables and dependencies.
Monitor order status and proactively follow up on delays or issues.
Ensure all deliverables meet client expectations and defined service levels.
Maintain consistent communication with clients throughout the order lifecycle.
Track, follow up, and resolve client issues within department service levels.
Maintains accurate and up-to-date documentation of orders, client interactions, and standard operating procedures within internal systems.
Maintain data integrity within internal systems and client databases.
Contribute to process improvements and efficiency initiatives.
Works independently on standard orders and client requests.
Receives guidance on complex or high-value orders/projects.
Escalates risks, delays, or ambiguous requirements appropriately.
Represents MDA Space professionally with clients, suppliers and partners.
Must be available for rotating on-call work.

Requirements (experience/skills):

Fluency in English
BSc. in Geography, Science, Physics, Earth or Environmental Science, GIS, remote sensing or equivalent related field and experience.
1-3 years of experience in a client service, project/account management or technical support environment (preferred)
Strong written and verbal communication skills, including technical writing and presentation skills.
Strong technical aptitude, adaptable to change with high attention to detail
Ability to manage project scope, timelines, priorities and deliverables effectively.
Self-motivator with excellent organizational skills
Problem-solving mindset with ability to follow structured processes.
Aptitude for learning internal systems and tools.
Ability to work in a team environment as well as independently with some supervision regarding complex contracts/assignments
Comfortable working in a fast-paced, deadline-driven environment.
Adaptable and responsive to changing priorities.
Strong general computing proficiency (e.g. Microsoft Office, databases, and internal platforms).
Understanding of geospatial data or satellite imagery is an asset.
Basic knowledge of programming languages or scripting is an asset.

Comments/Special Considerations:

Travel may be required

Salary

The compensation range for this position is $48,000-$65,000 annually. The specific compensation offered will be based on the qualifications and experience of the successful candidate.

Apply About employer

More about this job

Responsibilities

The Technical Client Services Representative manages international client orders for satellite data products by translating requirements into commercial plans. They coordinate with internal teams to ensure timely delivery and provide professional technical support throughout the order lifecycle.

Requirements

Candidates must hold a Bachelor's degree in a relevant scientific field such as Geography, Physics, or GIS. The role requires 1-3 years of experience in client service or technical support, along with strong communication skills and technical aptitude.

Skills

Technical support
Project coordination
Geospatial data
Satellite imagery
Client communication
Technical writing
Order management
Problem-solving
Data integrity
Microsoft Office
GIS
Remote sensing
Account management
Proposal generation
Time management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Geospatial
Satellite imagery
RADARSAT-2
Earth observation
GIS
Remote sensing
Technical support
Project coordination
Order fulfillment
Client services
Account management
Technical writing
Data integrity
Microsoft Office
Database management
Proposal generation
Environmental monitoring
Maritime surveillance
Disaster management
Resource mapping

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