Customer service representative jobs in Tsawwassen, BC and nearby

Within 25 km

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Added 11 days ago
R
Customer Service Representative
RahrBSG
Delta, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 11 days ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 days ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- $48,000 to $65,000 CAD / year
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team…
Added 18 days ago
Delivery Station Customer Service Associate
Amazon
Delta, BC
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…
Added 19 days ago
SF
Customer Service Representative
Sunrise Farms
Surrey, BC
- $46,000 to $51,000 CAD / year
- Full-time
The Customer Service Representative is the frontline liaison between the company and its clients, responsible for delivering exceptional service and support. They promptly address customer…
Added 22 days ago
Customer Service Representative
Tree Island Steel
Richmond, BC
We are seeking a Customer Service Representative (CSR) responsible for coordinating and processing customer orders and handling inquiries, complaints, and invoicing issues to meet both…
Added 24 days ago
TW
Customer Service Representative
TBMS Warehouse Inc.
Surrey, BC
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Surrey, BC. This role involves responding to customer inquiries by phone and email, providing…
Added 26 days ago
L
Customer Service Representative
Linde
Delta, BC
- Full-time
You must have strong communication skills and be able to clearly convey ideas and information
Added 1 month ago
Customer Service Representative
Kirmac Collision and Autoglass
Richmond, BC
As a Customer Service Representative, you’ll be the welcoming face of the shop and a key connection point between customers, technicians, partners, and vendors. Your day-to-day…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc.
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
Customer Service Representative
Survitec Group Limited
Delta, BC
Vacancy Title: Customer Service Representative – Sales and Reception
Added 1 month ago
R
Customer Service Associate
RONA
Surrey, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 2 months ago
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Casual Customer Service Representative
Hertz
Richmond, BC
- $21.51 CAD / hour
- Part-time
Must have the ability to build relationships with customers
Added 3 months ago
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Customer Service Representative
Pillway
Delta, BC
- Full-time
…innovative environment. Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our…
Added 5 months ago
BI
Client Service Representative - Level 1
Brokerteam Insurance Group
Richmond, British Columbia
- $45,000 to $55,000 CAD / year
- Full-time
-provide outstanding service and recommend products to clients
Added 5 months ago
CE
Customer Service Representative
Critical Environment Technologies Canada Inc.
Delta, BC
- Full-time
We are looking for a highly organized, customer-focused Customer Service Representative to support both our Customer Success and Field Service operations. Delta, BC. This is a full-time,…

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MDA

Technical Customer Service Representative

Richmond, BC, V6V 2J3, Canada

$48,000 to $65,000 CAD / year · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: $48,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Project Description:

MDA Geospatial Services provides Earth observation satellite data from commercially available radar and optical satellites with focus on Canada's RADARSAT-2 satellite. These products and services are used globally for resource mapping, environmental monitoring, offshore oil and gas exploration, ice reconnaissance, maritime surveillance and disaster management.

Position Description:

The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team environment at the heart of our operations, the Technical Client Service Representative is responsible for executing client orders and supporting the delivery of satellite data products. This role focuses on translating client requirements into accurate orders, coordinating internally and ensuring timely and high-quality standards of service are maintained. Our market is global, which provides opportunities with international reach, and occasional opportunities for travel. Full training will be provided.

Responsibilities:

Respond to client inquiries with accurate, professional, and timely communication.
Provide clients with information regarding Earth Observation satellite imagery capabilities, applications, products and services to suit their requirements.
Assess client requirements for satellite imagery and translate client’s needs into commercial plans and orders
Generate Technical and Financial Proposals based on defined requirements.
Plan and manage orders through internal systems from initiation to delivery.
Coordinate with internal teams (Business Development, Finance, Ground Stations, Technical) to support order fulfillment.
Develop and implement satellite acquisition plans to optimize satellite resources considering commercial priorities and regulatory requirements
Support project coordination activities including tracking timelines, deliverables and dependencies.
Monitor order status and proactively follow up on delays or issues.
Ensure all deliverables meet client expectations and defined service levels.
Maintain consistent communication with clients throughout the order lifecycle.
Track, follow up, and resolve client issues within department service levels.
Maintains accurate and up-to-date documentation of orders, client interactions, and standard operating procedures within internal systems.
Maintain data integrity within internal systems and client databases.
Contribute to process improvements and efficiency initiatives.
Works independently on standard orders and client requests.
Receives guidance on complex or high-value orders/projects.
Escalates risks, delays, or ambiguous requirements appropriately.
Represents MDA Space professionally with clients, suppliers and partners.
Must be available for rotating on-call work.

Requirements (experience/skills):

Fluency in English
BSc. in Geography, Science, Physics, Earth or Environmental Science, GIS, remote sensing or equivalent related field and experience.
1-3 years of experience in a client service, project/account management or technical support environment (preferred)
Strong written and verbal communication skills, including technical writing and presentation skills.
Strong technical aptitude, adaptable to change with high attention to detail
Ability to manage project scope, timelines, priorities and deliverables effectively.
Self-motivator with excellent organizational skills
Problem-solving mindset with ability to follow structured processes.
Aptitude for learning internal systems and tools.
Ability to work in a team environment as well as independently with some supervision regarding complex contracts/assignments
Comfortable working in a fast-paced, deadline-driven environment.
Adaptable and responsive to changing priorities.
Strong general computing proficiency (e.g. Microsoft Office, databases, and internal platforms).
Understanding of geospatial data or satellite imagery is an asset.
Basic knowledge of programming languages or scripting is an asset.

Comments/Special Considerations:

Travel may be required

Salary

The compensation range for this position is $48,000-$65,000 annually. The specific compensation offered will be based on the qualifications and experience of the successful candidate.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Technical Client Services Representative manages international client orders for satellite data products by translating requirements into commercial plans. They coordinate with internal teams to ensure timely delivery and provide professional technical support throughout the order lifecycle.

Requirements

Candidates must hold a Bachelor's degree in a relevant scientific field such as Geography, Physics, or GIS. The role requires 1-3 years of experience in client service or technical support, along with strong communication skills and technical aptitude.

Skills

Technical support
Project coordination
Geospatial data
Satellite imagery
Client communication
Technical writing
Order management
Problem-solving
Data integrity
Microsoft Office
GIS
Remote sensing
Account management
Proposal generation
Time management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Geospatial
Satellite imagery
RADARSAT-2
Earth observation
GIS
Remote sensing
Technical support
Project coordination
Order fulfillment
Client services
Account management
Technical writing
Data integrity
Microsoft Office
Database management
Proposal generation
Environmental monitoring
Maritime surveillance
Disaster management
Resource mapping

Seniority

Entry level

Tools

Microsoft Office
databases
internal systems
internal order platforms

Languages

English

Fields of study

Geography
Science
Physics
Earth Science
Environmental Science

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Customer service representative jobs in Tsawwassen, BC and nearby

Customer Service Representative

Customer Service Representative