Customer service representative jobs in West Vancouver, BC and nearby

Within 25 km

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Added 1 day ago
DT
Customer Service Associate
Dollar Tree Stores
Burnaby, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 day ago
DT
Customer Service Associate
Dollar Tree Stores
Burnaby, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 day ago
DT
Customer Service Associate
Dollar Tree Stores
Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 day ago
DT
Customer Service Associate
Dollar Tree Stores
Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 days ago
Customer Support Representative
Zen Educate
Vancouver, BC
Location: Hybrid, Vancouver, BC (3 days in office/week)
Added 2 days ago
SB
Customer Service Representative
Sleeman Breweries Ltd.
Vancouver, BC
- Full-time
Our story is about more than great beverages, it’s about people, pride, and progress. As a Customer Service Representative, you will support direct delivery customers by coordinating orders…
Added 3 days ago
UW
Customer Service Representative
Unipharm Wholesale Drugs
Richmond, BC
- Full-time
This is a full-time, on-site role for a Customer Service Representative located in Richmond, BC. The Customer Service Representative will be responsible for providing exceptional support to…
Added 5 days ago
B
Customer Service Representative
BMO
Burnaby, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 8 days ago
AC
Customer Service Representative
Aston Carter
Burnaby, BC
- $50,000 to $52,000 CAD / year
- Full-time
Aston Carter's large client in Burnaby is seeking a Customer Service Representative to join their team on a permanent basis! This individual will play a key role in supporting customers by…
Added 9 days ago
AC
Customer Service Representative
Aston Carter
Burnaby, BC
- $50,000 to $52,000 CAD / year
- Full-time
The Customer Service Representative plays a key role in supporting customers in an LTL transportation environment by responding to inquiries, tracking freight, coordinating pickup and…
Added 10 days ago
MB
Inside Customer Support Representative
MHZ-NA Blinds & Shading Solutions Inc.
Vancouver, BC
- Full-time
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments
Added 11 days ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
As our Customer Success & Onboarding Specialist, you'll be the first voice our partners hear and the one they come back to. You'll bring new businesses onto MigMig, guide them from signup…
Added 11 days ago
GF
Customer Service Representative (Motivator) - Burnaby Northgate
GoodLife Fitness
Burnaby, BC
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 11 days ago
R
Customer Service Representative
RahrBSG
New Westminster, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 14 days ago
U
Customer Service Representative
U-Haul
North Vancouver, BC
- $18.25 to $19 CAD / hour
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 15 days ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.
Added 15 days ago
BA
Customer Service Representative - Auto Body (Vancouver)
Boyd Autobody & Glass
Vancouver, BC
- Full-time
Valid driver’s license required
Added 15 days ago
BG
Customer Service Representative - Auto Body (Vancouver)
Boyd Group Services
Vancouver, BC
- $20 to $25 CAD / hour
- Full-time
Valid driver’s license required
Added 16 days ago
PF
Customer Service Representative
Prime Fx
Burnaby, BC
- Full-time
delivering competitive exchange rates, exceptional customer service, and reliable cross-border payment solutions
Added 16 days ago
IS
Customer Service Agent
Ideal Siding
Burnaby, BC
- $20 to $22 CAD / hour
- Full-time
Ability to attend our Burnaby office 1–2 days per week and maintain a reliable, high-speed internet connection when working remotely
Added 17 days ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- $20.92 CAD / hour
- Contract
Receive and process customer requests for services
Added 18 days ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- $48,000 to $65,000 CAD / year
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team…
Added 22 days ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 22 days ago
Customer Service Representative
Tree Island Steel
Richmond, BC
We are seeking a Customer Service Representative (CSR) responsible for coordinating and processing customer orders and handling inquiries, complaints, and invoicing issues to meet both…
Added 22 days ago
P
Customer Service Representative
PERGOLUX
Vancouver, BC
- $58,000 to $65,000 CAD / year
- Full-time
As a Customer Service Representative, you will serve as the primary brand ambassador for PERGOLUX, delivering exceptional support across email, phone, and chat while managing orders and…

MDA

Technical Customer Service Representative

Richmond, BC, V6V 2J3, Canada

$48,000 to $65,000 CAD / year · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: $48,000 to $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Project Description:

MDA Geospatial Services provides Earth observation satellite data from commercially available radar and optical satellites with focus on Canada's RADARSAT-2 satellite. These products and services are used globally for resource mapping, environmental monitoring, offshore oil and gas exploration, ice reconnaissance, maritime surveillance and disaster management.

Position Description:

The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team environment at the heart of our operations, the Technical Client Service Representative is responsible for executing client orders and supporting the delivery of satellite data products. This role focuses on translating client requirements into accurate orders, coordinating internally and ensuring timely and high-quality standards of service are maintained. Our market is global, which provides opportunities with international reach, and occasional opportunities for travel. Full training will be provided.

Responsibilities:

Respond to client inquiries with accurate, professional, and timely communication.
Provide clients with information regarding Earth Observation satellite imagery capabilities, applications, products and services to suit their requirements.
Assess client requirements for satellite imagery and translate client’s needs into commercial plans and orders
Generate Technical and Financial Proposals based on defined requirements.
Plan and manage orders through internal systems from initiation to delivery.
Coordinate with internal teams (Business Development, Finance, Ground Stations, Technical) to support order fulfillment.
Develop and implement satellite acquisition plans to optimize satellite resources considering commercial priorities and regulatory requirements
Support project coordination activities including tracking timelines, deliverables and dependencies.
Monitor order status and proactively follow up on delays or issues.
Ensure all deliverables meet client expectations and defined service levels.
Maintain consistent communication with clients throughout the order lifecycle.
Track, follow up, and resolve client issues within department service levels.
Maintains accurate and up-to-date documentation of orders, client interactions, and standard operating procedures within internal systems.
Maintain data integrity within internal systems and client databases.
Contribute to process improvements and efficiency initiatives.
Works independently on standard orders and client requests.
Receives guidance on complex or high-value orders/projects.
Escalates risks, delays, or ambiguous requirements appropriately.
Represents MDA Space professionally with clients, suppliers and partners.
Must be available for rotating on-call work.

Requirements (experience/skills):

Fluency in English
BSc. in Geography, Science, Physics, Earth or Environmental Science, GIS, remote sensing or equivalent related field and experience.
1-3 years of experience in a client service, project/account management or technical support environment (preferred)
Strong written and verbal communication skills, including technical writing and presentation skills.
Strong technical aptitude, adaptable to change with high attention to detail
Ability to manage project scope, timelines, priorities and deliverables effectively.
Self-motivator with excellent organizational skills
Problem-solving mindset with ability to follow structured processes.
Aptitude for learning internal systems and tools.
Ability to work in a team environment as well as independently with some supervision regarding complex contracts/assignments
Comfortable working in a fast-paced, deadline-driven environment.
Adaptable and responsive to changing priorities.
Strong general computing proficiency (e.g. Microsoft Office, databases, and internal platforms).
Understanding of geospatial data or satellite imagery is an asset.
Basic knowledge of programming languages or scripting is an asset.

Comments/Special Considerations:

Travel may be required

Salary

The compensation range for this position is $48,000-$65,000 annually. The specific compensation offered will be based on the qualifications and experience of the successful candidate.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Technical Client Services Representative manages international client orders for satellite data products by translating requirements into commercial plans. They coordinate with internal teams to ensure timely delivery and provide professional technical support throughout the order lifecycle.

Requirements

Candidates must hold a Bachelor's degree in a relevant scientific field such as Geography, Physics, or GIS. The role requires 1-3 years of experience in client service or technical support, along with strong communication skills and technical aptitude.

Skills

Technical support
Project coordination
Geospatial data
Satellite imagery
Client communication
Technical writing
Order management
Problem-solving
Data integrity
Microsoft Office
GIS
Remote sensing
Account management
Proposal generation
Time management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Geospatial
Satellite imagery
RADARSAT-2
Earth observation
GIS
Remote sensing
Technical support
Project coordination
Order fulfillment
Client services
Account management
Technical writing
Data integrity
Microsoft Office
Database management
Proposal generation
Environmental monitoring
Maritime surveillance
Disaster management
Resource mapping

Seniority

Entry level

Tools

Microsoft Office
databases
internal systems
internal order platforms

Languages

English

Fields of study

Geography
Science
Physics
Earth Science
Environmental Science

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