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Added 5 mins ago
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Senior Data Analyst, New Products
Remitly
Burnaby, BC
- Full-time
…Remitly's Identity & Trust Analytics Team, reporting to the Senior Manager, Fraud Program and Analytics. As a senior individual contributor, you will own fraud analytics for Remitly's new…
Added 5 mins ago
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- Full-time
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…the business unit and your Investment Counsellor/Portfolio Manager in a number of ways. This includes portfolio analysis, investment research/recommendations, asset allocation, and client…
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- Full-time
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Digital Product Manager
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Senior Financial Planning Analyst
ecobee
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- Full-time
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- Full-time
Advising executive leadership through strategic analysis and recommendations.
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Risk Analyst
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Supporting identification, assessment, analysis, monitoring, and reporting of project risks and opportunities.
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Financial Planning Analyst
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Toronto, ON
- Full-time
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Buyer, Equipment and Data Centre Sourcing
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- Full-time
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Senior Manager, Operational Resilience
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Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
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Added 20 mins ago
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AB · Sysco Canada Inc.
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AB
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Senior Supervisor, Cyber Risk Supervision
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Added 20 mins ago
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Senior Accounting Analyst
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Added 20 mins ago
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Food Service Supervisor Full Time
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Hammonds Plains, NS
- Full-time
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Added 20 mins ago
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Accountant
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MEC

Assistant General Manager - Vancouver Flagship

Vancouver, BC, Canada

$65,000 to $81,100 CAD / year · Full-time

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Job details

Pay: $65,000 to $81,100 CAD / year
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 3–5+ years of progressive people leadership experience in a multi-department retail, service, or operational environment
Posting language: English
Posted: Nov 6, 2026

Original job description

Location: Vancouver

Reports to: General Manager

Why Join MEC

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail - and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community.

What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention - prioritizing quality, performance, and sustainability - so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

We’re a people-first organization, grounded in our values of respect, integrity, inclusivity, collaboration, and accountability. Our leaders play a hands-on role in bringing these values and differentiators to life - building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore.

The Opportunity

As the Assistant General Manager (AGM), you are the second-in-command and a critical partner to the General Manager in leading overall store performance, operations, and culture. You help translate strategy into action - ensuring priorities are executed consistently, standards are upheld, and teams are supported to deliver strong business results and an exceptional member experience.

You work across all areas of the store, coaching and supporting Department Managers, identifying risks and opportunities, and reinforcing disciplined execution across people leadership, service, merchandising, inventory, and compliance. Through visible floor leadership and strong cross-functional collaboration, you help build a high-performing, engaged, and inclusive store culture.

What You’ll Be Responsible For Store Performance & Execution

Partner with the General Manager to drive overall store performance, including sales, margin, labour, and operational results
Review and interpret store-level KPIs and financial results to identify trends, risks, and opportunities
Coach and hold leaders accountable for key metrics such as Sales vs. Budget, Conversion, ATV, UPT, Margin, and Labour Efficiency
Support informed decision-making that balances member experience, employee engagement, and financial outcomes

People Leadership, Engagement & Culture

Lead and develop store leaders through coaching, feedback, and performance conversations
Foster an inclusive, respectful, and high-engagement culture aligned to MEC values
Support consistent and fair execution of performance, attendance, and people practices
Act as a visible, approachable leader and escalation point for employee questions and concerns

Recruitment, Onboarding & Capability

Own frontline recruitment and onboarding outcomes in partnership with the DM, Member Experience
Support recruitment and onboarding of Senior Store Team members alongside the General Manager
Reinforce training priorities and leadership development across the store
Ensure teams are staffed, trained, and supported to meet business and service needs

Member Experience & Floor Leadership

Act as the Member Service Manager on the floor as required
Champion consistent execution of member service standards across all departments
Use floor observations and service insights to identify gaps and support targeted coaching through store leaders

Operational Oversight & Risk Management

Support consistent execution across inventory, merchandising, visual, operations, and Tech Shop functions
Monitor operational KPIs and escalate risks related to inventory, safety, loss prevention, and compliance
Reinforce health & safety standards, loss prevention practices, and operational discipline across the store

What You Bring

3–5+ years of progressive people leadership experience in a multi-department retail, service, or operational environment
Demonstrated experience leading leaders (e.g., Department Managers or equivalent)
Strong business and operational acumen, with the ability to interpret KPIs and translate insights into action
Proven ability to coach performance and apply people practices consistently and fairly
Experience with workforce planning, scheduling, and labour management
Strong communication and collaboration skills across teams and functions
Comfort operating in fast-paced, complex environments
Passion for outdoor activities and alignment with MEC’s purpose
Flexibility to work evenings, weekends, and holidays

Work Environment

This is an active leadership role requiring regular presence on the sales floor and in back-of-house areas. The role includes standing, walking, lifting (up to 50 lbs), and navigating varied store environments while supporting daily operations and team leadership.

Our Commitment to Inclusion

MEC is an equal o pportunity emp loyer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

Compensation

This role ranges from $65,000 to $81,100 depending on skills and experience.

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More about this job

Responsibilities

Partner with the General Manager to lead store performance, operations, and culture, using KPIs and financial results to guide execution and improve business outcomes. Develop store leaders, support recruitment and onboarding, champion member service, and oversee operational standards, safety, inventory, and compliance.

Requirements

Requires 3–5+ years of progressive people leadership in a multi-department retail, service, or operational environment, including experience leading other leaders. Candidates should bring strong business and operational acumen, KPI interpretation, coaching, workforce planning, scheduling, communication, and collaboration skills, along with flexibility to work evenings, weekends, and holidays.

Skills

People Leadership
Leadership Development
Coaching
Performance Management
Retail Operations
Business Acumen
KPI Analysis
Workforce Planning
Scheduling
Labour Management
Recruitment
Onboarding
Member Experience
Inventory Management
Merchandising
Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Performance
Sales
Margin
Labour Efficiency
Sales Vs. Budget
Conversion
Average Transaction Value
Units Per Transaction
KPIs
Financial Results
People Leadership
Performance Management
Recruitment
Onboarding
Workforce Planning
Scheduling
Member Experience
Customer Service
Inventory Management
Merchandising
Visual Merchandising
Tech Shop
Health And Safety
Loss Prevention
Compliance
Operational Risk Management
Leadership Development
Employee Engagement
Outdoor Recreation

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