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Added 8 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 8 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 8 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 8 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Powell River, BC
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 8 mins ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 1 hour ago
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District Asset Protection Manager
sephora.com
Remote, Canada
- Full-time
- Remote
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 1 hour ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 1 hour ago
Licensed Assistant Manager Winnipeg MB, LensCrafters
EssilorLuxottica Group
Winnipeg, MB
Partners with store manager to lead a team through strong knowledge & skills.
Added 1 hour ago
Licensed Assistant Manager Brampton, ON-LensCrafters
EssilorLuxottica Group
Brampton, ON
Partners with store manager to lead a team through strong knowledge & skills.
Added 1 hour ago
RS
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder System, Inc.
Montreal, QC
- Full-time
Added 1 hour ago
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Maintenance Supervisor (Manufacturing)
Wonderbrands
Concord, ON
- Other
…bakery priorities. Track and eliminate causes of downtime. Lead smaller scope process improvements to achieve specific measurable…
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Chef gestionnaire / Chef manager
Dexterra
Montreal, QC
- Contract
Added 1 hour ago
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Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
…service. Essential Functions and Responsibilities: Assist the team lead in supervising food service operations. Ensure accurate cash handling, manage associates, and train staff. Assist…
Added 1 hour ago
TC
Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Demonstrated ability to lead, develop, and empower a large team.
Added 1 hour ago
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Coordonnateur, environnement, santé et sécurité (EHS Coordinator)
Celanese
Boucherville, QC
- Full-time
Lead EHS systems (PSM, EMS, SMSR, STW) and foster a culture of compliance and continuous improvement
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Control access to the dispensary with respect to inventory and patient confidentiality
Added 2 hours ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
5. Review completed schedules with People Lead.
Added 2 hours ago
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Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
…oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS reports to the Loss Prevention…
Added 2 hours ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Summerside, PE
- Full-time
Added 2 hours ago
WC
(CAN) Associé de l’entrepôt, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Assemble fixture kits based on daily requests from the Lead Specialist and coordinate their shipment to the store locations to support installation activities.
Added 2 hours ago
WC
(CAN) Produce Team Lead
Walmart Canada
Brampton, ON
- Contract
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 2 hours ago
WC
(CAN) Associé de nuit, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 2 hours ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 2 hours ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…

MEC

Department Manager, Operations Support

Kitchener, ON, Canada

$48,100 to $60,200 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $48,100 to $60,200 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 1–3 years of leadership experience in a retail or service environment with accountability for operations and people leadership
Posting language: English
Posted: Oct 27, 2026

Original job description

Why Join MEC

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail - and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community.

What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention - prioritizing quality, performance, and sustainability - so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

We’re a people-first organization, grounded in our values of respect, integrity, inclusivity, collaboration, and accountability. Our leaders play a hands-on role in bringing these values and differentiators to life - building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore.

The Opportunity

As the Department Manager, Operations Support, you are a key store leader responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss prevention, health and safety, and operational support functions that keep the store running safely, efficiently, and in alignment with MEC standards.

Reporting to the General Manager, you partner closely with the Senior Staff Team to identify risks, improve operational performance, and build strong operational capability within the team. You balance disciplined execution with people-first leadership, ensuring operational excellence supports both the member experience and business results.

What You’ll Be Responsible For Operational Excellence

Lead inventory, stockroom, OMS, shipment, and back-of-house operations
Ensure operational standards, SLAs, and workflows are executed accurately and consistently
Identify operational risks and gaps, implementing corrective action plans
Serve as a key escalation point for systems, facilities, and operational issues

Loss Prevention, Health & Safety

Lead loss prevention practices, audits, and cycle counts to protect inventory integrity
Support a safe and compliant work environment, including Joint Health & Safety Committee leadership
Respond to incidents, identify trends, and drive corrective actions

People Leadership & Development

Lead, coach, and develop the operations team through training, feedback, and regular check-ins
Support recruitment, onboarding, and workforce planning for operations roles
Build engagement, accountability, and operational capability across the team
Foster an inclusive, respectful, and high-performing team environment

Member Service & Store Operations

Act as the Member Service Manager on the floor when required
Support consistent execution of Member Service Desk, Cash, Rental, and RAC processes
Partner with store leadership to ensure operational execution supports a strong member experience

What You Bring

1–3 years of leadership experience in a retail or service environment with accountability for operations and people leadership
Strong operational and business acumen, with the ability to interpret KPIs and drive consistent execution
Experience with inventory management systems, OMS workflows, and retail operating systems
Working knowledge of loss prevention, inventory controls, and workplace health & safety
Strong communication and collaboration skills across teams and partners
Sound judgment and comfort making decisions in fast-paced, operationally complex environments
Passion for outdoor activities and the outdoor lifestyle
Flexibility to work evenings, weekends, and holidays

Work Environment

This is an active, hands-on leadership role requiring regular presence in back-of-house and on the sales floor. The role includes standing, walking, lifting (up to 50 lbs), and navigating stockroom and store environments while supporting daily operations.

Our Commitment to Inclusion

MEC is an equal opportunity employer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

This posting is intended to backfill an existing role. The anticipated base salary range of this role is $48100 to $60200. The exact salary will be dependent on the successful candidate’s relevant skills, experience, qualifications, store location, and internal equity. This role is eligible for a variable annual incentive plan.

Apply About employer

More about this job

Responsibilities

Lead day-to-day store operations, including inventory flow, stockroom and shipment processes, loss prevention, health and safety, and operational issue resolution. Develop the operations team and partner with store leaders to improve execution, manage risks, and support a strong member experience.

Requirements

Requires 1–3 years of leadership experience in a retail or service environment, with responsibility for operations and people leadership. Candidates should bring operational and business acumen, experience with inventory systems and retail workflows, knowledge of loss prevention and workplace safety, strong communication and judgment, and flexibility to work evenings, weekends, and holidays.

Skills

Retail Operations
Inventory Management
Order Management Systems
Shipment Operations
Loss Prevention
Inventory Controls
Health And Safety
Joint Health And Safety Committee Leadership
People Leadership
Coaching And Development
Recruitment And Onboarding
Workforce Planning
KPI Interpretation
Operational Risk Management
Member Service
Cross-Functional Collaboration

Benefits

Variable Annual Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Back-Of-House Operations
Inventory Management
Stockroom Operations
Order Management Systems
Shipment Processing
Operational Standards
Service-Level Agreements
Operational Workflows
Corrective Action Plans
Loss Prevention
Audits
Cycle Counts
Inventory Integrity
Workplace Health And Safety
Joint Health And Safety Committee
Incident Response
KPI Interpretation
Retail Operating Systems
Member Service Desk
Cash Operations
Rental Operations
Recruitment
Onboarding
Workforce Planning
Operational Risk Management
Store Operations

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