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Added 28 mins ago
AH
Physiotherapist I
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…will be supported by the Clinical Lead, Allied Health Area Manager and Physiotherapy Professional Practice Lead, with opportunities to connect with professionals in surrounding areas. You…
Added 28 mins ago
AH
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…Family Centered Care, and Innovation. These pillars guide the development and delivery of service to all patients and families at SHC. The Allied Health department at South Health Campus…
Added 28 mins ago
AH
Therapy Assistant
Alberta Health Services
Grande Prairie, AB
- Temporary
The recently opened Grande Prairie Regional Hospital provides a variety of career development opportunities. Grande Prairie is a growing city with over 60,000 residents and serving…
Added 28 mins ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…Registered Nurse. As a RN for CHC, you will act as both a Case Manager (CM) and a direct care provider, using a family-centered approach to practice, coaching, assessing, organizing, and…
Added 28 mins ago
AH
Occupational Therapist I
Alberta Health Services
Grande Prairie, AB
- Full-time
…of career opportunities and specialization for your career development. Grande Prairie is a growing city with over 60,000 residents and serving approximately 260,000 people in our area.…
Added 58 mins ago
BI
Project Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
As a Project Manager on our unannounced project, you will contribute to the effective management of the various planning and execution phases of a project, as well as team management, while…
Added 58 mins ago
TH
Senior Procurement Manager
The H. Chambers Company
Leading Tickles, NL
- Full-time
One of the nation’s leading Planning, Architecture and Interior Design firms is searching for an Senior Procurement Manager.
Added 1 hour ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time
Are you an experienced engineering project manager ready to lead complex projects and make a tangible impact across industrial sectors? This full-time opportunity offers the chance to…
Added 1 hour ago
S
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
…of the Provincial Health Services Authority, report Program Manager for the Neonatal Follow Up Program (NFUP). Psychologists work collaboratively with interdisciplinary teams supporting…
Added 1 hour ago
L
Retail Assistant Store Manager
Lovisa
Markham, ON
- Full-time
- Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
Added 2 hours ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
…service level agreements are met and quality is maintained. As a manager of people, this person has to be an effective leader and team builder to help foster healthy culture and staff…
Added 2 hours ago
CN
Community / Event Manager
Cloud Nine
Vancouver, BC
- Full-time
UGC / Creator Manager: creator opportunities and recruiting from the community
Added 2 hours ago
TR
group home manager
The ROC Society
Dartmouth, NS
- Full-time
Participate in policy development by preparing reports and briefs for management committees and working groups
Added 2 hours ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
Business Development Manager – Nitrogen Services
Added 2 hours ago
NS
Marketing Manager
NOAZA Studios
Toronto, ON
- Full-time
Role Description The Marketing Manager will lead the development and execution of marketing strategies that elevate Noaza Studios’ brand and drive qualified inquiries from couples and…
Added 2 hours ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 3 hours ago
FH
Registered Nurse (RN), NICU - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Under the direction of the Manager, Clinical Services, provides and co-ordinates nursing care to newborns and their families in accordance with the British Columbia College of Nurses and…
Added 3 hours ago
TC
Assistant Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Swift Current, SK
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 3 hours ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
Giffen Consulting Ltd. (Giffen) is looking for an experienced Manager, Business Development - Atlantic Canada to join our already accomplished Business Development team. This is starting as…
Added 3 hours ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 3 hours ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 3 hours ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
CR
Office Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and Support Office teams, who will provide…
Added 3 hours ago
G
Quality Manager
Ganotec
Toronto, ON
- Full-time
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.

MEC

Department Manager, Operations Support

Kitchener, ON, Canada

$48,100 to $60,200 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $48,100 to $60,200 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 1–3 years of leadership experience in a retail or service environment with accountability for operations and people leadership
Posting language: English
Posted: Oct 27, 2026

Original job description

Why Join MEC

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail - and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community.

What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention - prioritizing quality, performance, and sustainability - so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

We’re a people-first organization, grounded in our values of respect, integrity, inclusivity, collaboration, and accountability. Our leaders play a hands-on role in bringing these values and differentiators to life - building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore.

The Opportunity

As the Department Manager, Operations Support, you are a key store leader responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss prevention, health and safety, and operational support functions that keep the store running safely, efficiently, and in alignment with MEC standards.

Reporting to the General Manager, you partner closely with the Senior Staff Team to identify risks, improve operational performance, and build strong operational capability within the team. You balance disciplined execution with people-first leadership, ensuring operational excellence supports both the member experience and business results.

What You’ll Be Responsible For Operational Excellence

Lead inventory, stockroom, OMS, shipment, and back-of-house operations
Ensure operational standards, SLAs, and workflows are executed accurately and consistently
Identify operational risks and gaps, implementing corrective action plans
Serve as a key escalation point for systems, facilities, and operational issues

Loss Prevention, Health & Safety

Lead loss prevention practices, audits, and cycle counts to protect inventory integrity
Support a safe and compliant work environment, including Joint Health & Safety Committee leadership
Respond to incidents, identify trends, and drive corrective actions

People Leadership & Development

Lead, coach, and develop the operations team through training, feedback, and regular check-ins
Support recruitment, onboarding, and workforce planning for operations roles
Build engagement, accountability, and operational capability across the team
Foster an inclusive, respectful, and high-performing team environment

Member Service & Store Operations

Act as the Member Service Manager on the floor when required
Support consistent execution of Member Service Desk, Cash, Rental, and RAC processes
Partner with store leadership to ensure operational execution supports a strong member experience

What You Bring

1–3 years of leadership experience in a retail or service environment with accountability for operations and people leadership
Strong operational and business acumen, with the ability to interpret KPIs and drive consistent execution
Experience with inventory management systems, OMS workflows, and retail operating systems
Working knowledge of loss prevention, inventory controls, and workplace health & safety
Strong communication and collaboration skills across teams and partners
Sound judgment and comfort making decisions in fast-paced, operationally complex environments
Passion for outdoor activities and the outdoor lifestyle
Flexibility to work evenings, weekends, and holidays

Work Environment

This is an active, hands-on leadership role requiring regular presence in back-of-house and on the sales floor. The role includes standing, walking, lifting (up to 50 lbs), and navigating stockroom and store environments while supporting daily operations.

Our Commitment to Inclusion

MEC is an equal opportunity employer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

This posting is intended to backfill an existing role. The anticipated base salary range of this role is $48100 to $60200. The exact salary will be dependent on the successful candidate’s relevant skills, experience, qualifications, store location, and internal equity. This role is eligible for a variable annual incentive plan.

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More about this job

Responsibilities

Lead day-to-day store operations, including inventory flow, stockroom and shipment processes, loss prevention, health and safety, and operational issue resolution. Develop the operations team and partner with store leaders to improve execution, manage risks, and support a strong member experience.

Requirements

Requires 1–3 years of leadership experience in a retail or service environment, with responsibility for operations and people leadership. Candidates should bring operational and business acumen, experience with inventory systems and retail workflows, knowledge of loss prevention and workplace safety, strong communication and judgment, and flexibility to work evenings, weekends, and holidays.

Skills

Retail Operations
Inventory Management
Order Management Systems
Shipment Operations
Loss Prevention
Inventory Controls
Health And Safety
Joint Health And Safety Committee Leadership
People Leadership
Coaching And Development
Recruitment And Onboarding
Workforce Planning
KPI Interpretation
Operational Risk Management
Member Service
Cross-Functional Collaboration

Benefits

Variable Annual Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Back-Of-House Operations
Inventory Management
Stockroom Operations
Order Management Systems
Shipment Processing
Operational Standards
Service-Level Agreements
Operational Workflows
Corrective Action Plans
Loss Prevention
Audits
Cycle Counts
Inventory Integrity
Workplace Health And Safety
Joint Health And Safety Committee
Incident Response
KPI Interpretation
Retail Operating Systems
Member Service Desk
Cash Operations
Rental Operations
Recruitment
Onboarding
Workforce Planning
Operational Risk Management
Store Operations

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