Lead Technician - Full Time

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop
Posting language: English
Posted: Nov 9, 2026

Original job description

The Role

You assemble, maintain and repair bicycles within MEC's productivity, quality and safety

guidelines. Mentor and train frontline staff about bike repair processes and procedures. You do

all repairs with MEC sustainability principles in mind. In the winter, bike mechanics help in our

ski shop, so you'll also install, adjust and repair ski bindings and skis.

You help members get great gear, with the industry-leading advice they need to feel inspired

about their activity. You work behind the scenes and on the frontline to organize inventory and

get members the products they need.

You talk with members about our products. You have in-depth knowledge and love sharing

personal recommendations. You have an affinity for helping people of all skill levels find the

right product.

Responsibilities And Duties

Provides member service according to SERVE standard, in shop/sales floor as required
Keeps the working space organized, safe, clean, and efficient
Bicycle Building: Assembles bicycles within the MEC standards
Completes basic repairs, but not limited to, wheel truing, internal cable routing, drive

train adjustment, bottom bracket and headset selection and installation, all within quality

guidelines and time standards established by MEC

Installs and maintains all parts related to the proper function of a bicycle.
Installs and maintains bike relates accessories such as fenders, racks, bottle cages
Provides support in diagnoses of issues relating to the function of a bicycle and suggest

solutions to problems members are having.

Able to mount bindings to MEC Safety Standards
Complete ski repairs to MEC standards
Ensures the final inspection and quality assurance of new and repaired bikes meets or

exceeds MEC standards.

Fulfills necessary documentation and performs other administrative duties according to

MEC standards

Excellent written communication skills for booking in bicycles for mechanical work
Sourcing parts as per MEC standards for work orders
Inventory management and data entry
Tracks hours worked within each function of bike shop
Maintain MEC specified productivity standards
Adheres to all loss prevention policies and procedures.
Other duties as assigned based on business needs

What do we offer?

Competitive hourly rate and clear pay increase program.
Discounts on gear for pretty much every outdoor activity out there – including bikes, and

much more.

Extended health and dental plans for you and your eligible immediate family members (for

applicable employment Statuses)

Paid time off each year to enjoy an outdoor activity of your choice.
Opportunities to join outdoor excursions with other MEC staffers.
Equipment Demonstration Program (EDP) – gear rental program.
Support for that big, expedition style adventure that you have been dreaming of.
Access to confidential mental health support, and other work/life support services at no

cost to you.

Training and product knowledge.
Growth opportunities.

Qualifications

Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop
Availability as per MEC availability guideline based on status.
Demonstrate Fluency in parts terminology, service techniques and parts compatibility
Demonstrate the ability to build a bicycle in the hiring process
Proficient computer skills utilizing D365 systems

Physical Requirements

Must be able to sit, stand, walk, lift, carry, reach, push, and pull for extended periods of

time

Ability to lift up to 50 pounds.
Ability to climb ladders.
Fine motor skills and dexterity

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More about this job

Responsibilities

Assemble, maintain, diagnose, and repair bicycles and skis to MEC quality, safety, and productivity standards, including installing ski bindings and conducting final inspections. Support members with product advice and service, mentor frontline staff, manage parts and inventory, and complete work orders and related documentation.

Requirements

Applicants must have at least one year of bicycle mechanic experience in a bicycle shop, fluency in parts terminology, service techniques, and parts compatibility, and the ability to build a bicycle during the hiring process. Proficiency with D365 systems and the ability to meet physical requirements, including lifting up to 50 pounds and climbing ladders, are also required.

Skills

Bicycle Assembly
Bicycle Repair
Bicycle Maintenance
Ski Repair
Ski Binding Installation
Mechanical Diagnostics
Wheel Truing
Internal Cable Routing
Drivetrain Adjustment
Parts Compatibility
Quality Assurance
Inventory Management
Data Entry
Member Service
Staff Training and Mentoring
D365

Benefits

Competitive Hourly Rate
Pay Increase Program
Gear Discounts
Extended Health and Dental Plans
Paid Time Off
Staff Outdoor Excursions
Adventure Support
Confidential Mental Health Support
Work-Life Support Services
Training and Product Knowledge
Growth Opportunities

Visa sponsorship

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Keywords

Bicycle Mechanic
Bicycle Assembly
Bicycle Repair
Bicycle Maintenance
Ski Repair
Ski Bindings
Wheel Truing
Internal Cable Routing
Drivetrain Adjustment
Bottom Bracket
Headset Installation
Bicycle Accessories
Mechanical Diagnostics
Parts Compatibility
MEC Safety Standards
Quality Assurance
Productivity Standards
Work Orders
Parts Sourcing
Inventory Management
Data Entry
D365
Member Service
Product Recommendations
Staff Training
Loss Prevention
Sustainability

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