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Added 13 mins ago
Leasing Agent
Carrington Communities
Leduc, AB
Full-time
Reporting to the Property Manager, the Leasing Agent is a member of the rental operations team, responsible for exceptional customer service and negotiation skills. This position is…
Added 43 mins ago
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
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Added 43 mins ago
Mech and Robotics Tech
JLL
Hamilton, ON
Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 1 hour ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
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Added 1 hour ago
Designer, Development (Service)
Husky Technologies
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Product Development Engineer|
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Added 1 hour ago
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Husky Technologies
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Added 1 hour ago
Internal Auditor (Business Control & IT)
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Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
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Full-time
Investigate and perform root cause analysis on non-conformance and scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 1 hour ago
Senior Recruiter
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Mech and Robotics Tech
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Added 2 hours ago
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
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Full-time
As a member of the Controllership organisation, the Director of Finance Data Strategy & Stewardship will lead the end-to-end strategy, governance, and lifecycle management of Finance data…
Added 2 hours ago
Product Operations Lead | Promenade St-Bruno
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Product Operations Lead | Rideau - Seasonal
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Administrative Assistant - Magrath Dental
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…communication and personalized service, and we welcome input from every team member to help us grow and improve. If you're looking to join a supportive, forward-thinking team where your…
Added 3 hours ago
Prep Cook
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…each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring…
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…supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms…
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Accounts Receivable Lead
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…accounts, resolving billing discrepancies, collaborating with operations and finance teams, and preparing regular reports and analyses for management. This team member also supports process…
Added 4 hours ago
Learning & Development Manager
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membre d'équipe de l'environnement du trvail
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Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
Added 5 hours ago
Registered Nurse – IV Therapy & Wellness
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Added 5 hours ago
Registered Respiratory Therapist
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Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 5 hours ago
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
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Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 5 hours ago
Medical Radiation Technologist (CT & X-Ray)
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Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.

MEC

Retail Manager - Whistler

Whistler, BC, Canada

Pay: $48,100 to $60,200 CAD / year
Job type: Full-time
Apply by: Oct 11, 2026
Experience: 1-3 years of leadership experience in a retail, service, or customer-focused environment
Posting language: English
Posted: Sep 11, 2026

Apply About employer

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Original job description

Why Join MEC

MEC is expanding! We're opening our newest store in Whistler and are looking for experienced retail leaders to join our founding leadership team.

We Currently Have Three Department Manager Opportunities Available

Department Manager, Member Experience
Department Manager, Operations Support
Department Manager, Category

As part of MEC's founding leadership team in Whistler, you'll help shape the culture, develop teams, and bring MEC's purpose and values to life from day one in one of the world's most iconic outdoor destinations.

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Everything we do is grounded in a belief that the outdoors builds confidence, connection, and community.

We are a people-first organization guided by our values of respect, integrity, inclusivity, collaboration, and accountability.

The Opportunity

As a Department Manager, you are a key member of the store leadership team responsible for delivering strong business results, building high-performing teams, and creating exceptional member experiences.

Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture. Depending on your background and experience, you may be aligned to one of three leadership areas: Member Experience, Operations Support, or Category Leadership.

What You'll Be Responsible For

Leading People

Coach, develop, and inspire frontline teams
Support recruitment, onboarding, training, and performance management
Foster an inclusive, respectful, and high-engagement team environment
Build capability through ongoing coaching and development

Member Experience

Deliver exceptional member service and support on the sales floor
Lead by example and coach teams on MEC's service standards
Resolve member concerns and support positive outcomes
Strengthen community connections through events and partnerships

Business & Operational Excellence

Drive execution of operational standards and business priorities
Support inventory management, merchandising, and product availability
Use sales and operational metrics to identify opportunities and improve results
Ensure compliance with health and safety, loss prevention, and company standards

Leadership Team Contribution

Partner with the Senior Staff Team to achieve store goals
Contribute to workforce planning and scheduling
Support change initiatives and continuous improvement
Help shape the culture and success of Whistler's newest MEC store

What You Bring

1-3 years of leadership experience in a retail, service, or customer-focused environment
Proven ability to coach, motivate, and develop teams
Strong business and operational acumen
Experience using sales, service, inventory, or operational metrics to drive performance
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced retail environment
Passion for the outdoors and helping people get outside
Flexibility to work evenings, weekends, and holidays

Bonus If You Have

Experience in outdoor, specialty, or lifestyle retail
Experience in merchandising, operations, inventory management, or service leadership
Outdoor certifications or instructional experience

Compensation

$48,100 - $60,200 annually, based on skills and experience. MEC is open to discussing compensation further for candidates with strong, relevant experience.

Apply About employer

More about this job

Responsibilities

Lead and develop frontline teams to deliver strong business results and exceptional member experiences in a new retail store. Oversee operational standards, inventory management, and the execution of business priorities while fostering an inclusive culture.

Requirements

Requires 1-3 years of leadership experience in a retail or customer-focused environment with a proven ability to coach and motivate teams. Candidates should possess strong operational acumen and a passion for the outdoors.

Skills

Retail Leadership
Team Coaching
Performance Management
Customer Service
Operational Excellence
Inventory Management
Merchandising
Workforce Planning
Problem Solving
Communication
Conflict Resolution
Staff Development

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Member Experience
Operations Support
Category Leadership
Outdoor Retail
Loss Prevention
Health and Safety
Staff Onboarding
Sales Metrics
Service Standards
Community Partnerships
Lifestyle Retail

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