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Added 2 mins ago
Bilingual Sr. Specialist, MU Servicing and Default Management
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…managing servicing operations, delivering high-quality customer service, and safeguarding CMHC’s interests. We are looking for someone to provide strong leadership, guidance and coaching to…
Added 17 mins ago
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Unit Clerk, Kamloops Regional Correctional Centre (KRCC), Correctional Health Services - Kamloops, BC
Sanya’k̓ula
Kamloops, BC
- Full-time
…unit meetings and distributes to all staff after review by…
Added 17 mins ago
LL
Landscape Team Leader
Lebanon Lawn & Landscape
Leader, SK
- Full-time
Regularly communicate job status to project manager, labor or material needs, project obstacles and/or additional resources to ensure landscaping plan results are achieved within the…
Added 17 mins ago
LL
Hardscape Team Leader
Lebanon Lawn & Landscape
Leader, SK
- Full-time
Regularly communicate job status to project manager, labor or material needs, project obstacles and/or additional resources to ensure landscaping plan results are achieved within the…
Added 17 mins ago
UO
Front Desk Clerk
University of Victoria
Victoria, BC
- Temporary
Reporting to the Manager, Conference and Customer Service, the Front Desk Clerk supports day and evening operations, seven days a week. In addition to providing customer service, the Front…
Added 17 mins ago
J
Field Case Manager
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.
Added 17 mins ago
SJ
Assistant Store Manager - Peoples Jewellers -The Outlet Collection at Niagara
Signet Jewelers
Niagara-on-the-Lake, ON
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 17 mins ago
CO
Corporate Services Financial & Administration Manager
City of Lethbridge
Lethbridge, AB
- Full-time
Are you a finance leader who pairs strategic thinking with a genuine commitment to public service? Do you take pride in helping others understand complex financial information and turn it…
Added 17 mins ago
C
Acting Assistant Store Manager I
Coach
Calgary, AB
- Full-time
Added 17 mins ago
ME
Office Administration
MCDOUGALL ENERGY INC
Burford, ON
- Contract
Reporting to the Operations Manager, this position is an integral member of the Operations team and is responsible for providing administrative support to the dispatch function while…
Added 17 mins ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Coordinate banquets, functions, and catered events with the Executive Chef, Banquet Manager, and Catering Manager, ensuring readiness at least 15 minutes before service.
Added 17 mins ago
SH
Line Cook – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $20 to $22 CAD / hour
- Full-time
…leadership role for the junior staff in the absence of the Cuisine & Service Manager and Sous Chef, and must be able to handle a line station efficiently and with the highest…
Added 32 mins ago
J
Field Case Manager
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.
Added 32 mins ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- $20.6 CAD / hour
- Full-time
Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will…
Added 32 mins ago
1
Office Manager - Ottawa, ON - 12727
123Dentist
Toronto, ON
- Full-time
The team located in Ottawa, ON are looking for a passionate, hard-working Office Manager on a full-time basis.
Added 32 mins ago
S
Operations Lead - Full Time
sephora.com
Sudbury, ON · Greater Sudbury, ON,CA
- $22.2 to $26.1 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 32 mins ago
H
Patient Care Navigator
HealthOne
Toronto, ON
- $20 to $25 CAD / hour
…front desk responsibilities and focuses on hospitality inspired service. You are the first impression of our multidisciplinary center, helping to engage, educate, guide, support, and…
Added 32 mins ago
BA
FIXED OPERATIONS MANAGER
Bannister Automotive Group
Chilliwack, BC
- $120,000 to $150,000 CAD / year
- Full-time
Bannister Hyundai Chilliwack is looking for a Fixed Operations Manager to lead our Service and Parts operations. This is an exciting opportunity for a motivated, hands-on leader who…
Added 32 mins ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
Reporting to the Resource Development Manager, the Bingo Volunteer Coordinator supports the coordination and scheduling of volunteers for Blue Door’s Bingo activities. The Coordinator is…
Added 46 mins ago
LT
IT Service Professional
LMI Technologies
Burnaby, BC
- Full-time
Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by…
Added 46 mins ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
…activities of hourly associates to accomplish excellent customer service and to maximize sales. Provide positive reinforcement to hourly associates to promote a high level of momentum and…
Added 46 mins ago
TE
Overhead Crane & Hoist Technician
Toronto Electric
Toronto, ON · North York, ON
- Full-time
Reports To: Service Manager / Operations Manager
Added 46 mins ago
AS
Recruiter III
Apex Systems
Vancouver, BC
- $38 to $44 USD / hour
- Full-time
…They will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers. The best…
Added 46 mins ago
VS
Environmental Services Manager (2026-10856)
Verve Senior Living
Kingston, ON
- Full-time
…building operations, and ensuring residents receive exceptional service every day? Join Verve Senior Living as an Environmental Services Manager, where you will oversee maintenance,…
Added 46 mins ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Au sein du service des données de Mistplay, l'analyste de données sénior I, Produit jouera un rôle crucial dans l'amélioration de la performance commerciale de Mistplay grâce à une analyse…

MEC

Retail Manager - Whistler

Whistler, BC, Canada

$56,000 to $69,900 CAD / year · Full-time

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Job details

Pay: $56,000 to $69,900 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1-3 years of leadership experience in a retail, service, or customer-focused environment
Posting language: English
Posted: Oct 5, 2026

Original job description

Why Join MEC

MEC is expanding! We're opening our newest store in Whistler and are looking for experienced retail leaders to join our founding leadership team.

We Currently Have Three Department Manager Opportunities Available

Department Manager, Member Experience
Department Manager, Operations Support
Department Manager, Category

As part of MEC's founding leadership team in Whistler, you'll help shape the culture, develop teams, and bring MEC's purpose and values to life from day one in one of the world's most iconic outdoor destinations.

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Everything we do is grounded in a belief that the outdoors builds confidence, connection, and community.

We are a people-first organization guided by our values of respect, integrity, inclusivity, collaboration, and accountability.

The Opportunity

As a Department Manager, you are a key member of the store leadership team responsible for delivering strong business results, building high-performing teams, and creating exceptional member experiences.

Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture. Depending on your background and experience, you may be aligned to one of three leadership areas: Member Experience, Operations Support, or Category Leadership.

What You'll Be Responsible For

Leading People

Coach, develop, and inspire frontline teams
Support recruitment, onboarding, training, and performance management
Foster an inclusive, respectful, and high-engagement team environment
Build capability through ongoing coaching and development

Member Experience

Deliver exceptional member service and support on the sales floor
Lead by example and coach teams on MEC's service standards
Resolve member concerns and support positive outcomes
Strengthen community connections through events and partnerships

Business & Operational Excellence

Drive execution of operational standards and business priorities
Support inventory management, merchandising, and product availability
Use sales and operational metrics to identify opportunities and improve results
Ensure compliance with health and safety, loss prevention, and company standards

Leadership Team Contribution

Partner with the Senior Staff Team to achieve store goals
Contribute to workforce planning and scheduling
Support change initiatives and continuous improvement
Help shape the culture and success of Whistler's newest MEC store

What You Bring

1-3 years of leadership experience in a retail, service, or customer-focused environment
Proven ability to coach, motivate, and develop teams
Strong business and operational acumen
Experience using sales, service, inventory, or operational metrics to drive performance
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced retail environment
Passion for the outdoors and helping people get outside
Flexibility to work evenings, weekends, and holidays

Bonus If You Have

Experience in outdoor, specialty, or lifestyle retail
Experience in merchandising, operations, inventory management, or service leadership
Outdoor certifications or instructional experience

Compensation

$56,000 - $69,900 annually, based on skills and experience. MEC is open to discussing compensation further for candidates with strong, relevant experience.

Apply About employer

More about this job

Responsibilities

Lead and develop frontline teams while delivering strong business results and exceptional member experiences. Drive operational standards, inventory and merchandising execution, and store priorities while contributing to workforce planning, continuous improvement, and an inclusive store culture.

Requirements

Requires 1–3 years of leadership experience in retail, service, or a customer-focused environment, with demonstrated ability to coach teams and use business or operational metrics to improve performance. Candidates should have strong communication and problem-solving skills, thrive in a fast-paced retail setting, be flexible to work evenings, weekends, and holidays, and have an interest in the outdoors.

Skills

Team Leadership
Coaching And Development
Recruitment And Onboarding
Performance Management
Customer Service
Problem-Solving
Retail Operations
Business Acumen
Inventory Management
Merchandising
Sales Metrics
Workforce Planning
Scheduling
Health And Safety Compliance
Loss Prevention
Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Department Management
Member Experience
Operations Support
Category Leadership
Team Leadership
Coaching
Recruitment
Onboarding
Training
Performance Management
Customer Service
Sales Metrics
Operational Metrics
Inventory Management
Merchandising
Product Availability
Workforce Planning
Scheduling
Loss Prevention
Health And Safety
Continuous Improvement
Outdoor Retail
Community Partnerships

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