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Added 13 mins ago
Pharmacy Manager
Rexall Care Network
Toronto, ON
Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 13 mins ago
Seafood Clerk Part Time Day
Fortinos Supermarket Ltd
Vaughan, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 13 mins ago
SUPER LUXURY PARTS MANAGER - DOWNTOWN SUPER LUXURY TEAM
Grand Touring Automobiles
Toronto, ON
Full-time
Ensure a consistently high level of service for both retail and internal customers.
Added 13 mins ago
Miu Miu General Manager, Vancouver Oakridge
Miu Miu
Vancouver, BC
Full-time
Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
Added 13 mins ago
PT Sales Associate - Square One
LVMH
Mississauga, ON
Part-time
1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
Added 13 mins ago
Retail Sales Assistant
North Beach
Hamilton, ON
Part-time
Working in retail can provide great experience and lots of opportunities to make new friends. Plus, it's never boring - every day will bring something different!
Added 13 mins ago
Bar & Waiting Staff
Metropolitan Pub Company
Cambridge, ON
Full-time
A passion for giving great service and making sure every customer receives a warm welcome.
Added 13 mins ago
Visual Merchandising Specialist | Devonshire Mall
lululemon
Windsor, ON
Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 13 mins ago
Baker (NOC 63202)
Fresh Market Foods
Sioux Lookout, ON
Full-time
Provide excellent customer service by answering questions and offering product recommendations.
Added 13 mins ago
General Help Full Time
Compass Group Canada
St. Catharines, ON
Full-time
Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
Added 14 mins ago
Sales Assistant
West Coast Gardens
Surrey, BC
Full-time
Provide customer service and general administrative support to the sales team
Added 14 mins ago
Donations & Clothing Store Coordinator (Full -time, Permanent)
Main Street Project Inc.
Winnipeg, MB
Full-time
…alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach…
Added 14 mins ago
Charcuterie Assistant Gérant/Superviseur temps plein jour
Provigo
Sherbrooke, QC
Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 14 mins ago
Sales (Fitness Advisor) - Winnipeg Grant Park Shopping Centre
GoodLife Fitness
Winnipeg, MB
Full-time
Touring potential members around the club, educating them on how we can support them toward achieving their overall health and fitness goals
Added 14 mins ago
Temporary Part Time Floor Leader -
Lush Handmade Cosmetics
Saskatoon, SK
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 14 mins ago
MAC Beauty Advisor/Artist Freelancer/On-Call
ELC Beauty LLC
Burnaby, BC
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 14 mins ago
Key Holder - Le Labo - Full Time - Vancouver, BC
ELC Beauty LLC
Vancouver, BC
Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 14 mins ago
MAC Beauty Advisor/Artist Beauty Advisor
ELC Beauty LLC
Burnaby, BC
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 14 mins ago
Watches & Fine Jewelry Operations Assistant
CHANEL
Toronto, ON · HOLT RENF. TORONTO YORKD FA
Full-time
Consistently provide the highest level of customer service and support to clients/colleagues.
Added 14 mins ago
Customer Experience Associate - White Rock Branch, BC (26.25Hours/Week)
Scotiabank
White Rock, BC
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 14 mins ago
Customer Experience Associate - Guildford Town Centre, Surrey, BC (22.50Hours/Week)
Scotiabank
Surrey, BC
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 14 mins ago
Customer Experience Associate - Calgary Financial Centre, AB (18.75 hours/week)
Scotiabank
AB · Calgary, AB
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 14 mins ago
Customer Experience Associate - Guildford Town Centre, Surrey, BC (22.50Hours/Week)
Scotiabank
Surrey, BC
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 14 mins ago
Product Tester - AV
Best Buy Canada
Brampton, ON
Part-time
…restore devices to a saleable state when applicable. You’ll also support additional technical service duties and contribute to smooth workflow across the…
Added 14 mins ago
Store Technical Service Representative (Full Time)
Best Buy Canada
Victoria, BC
Full-time
You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to…

MEC

Retail Manager - Whistler

Whistler, BC, Canada

Pay: $56,000 to $69,900 CAD / year
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 1-3 years of leadership experience in a retail, service, or customer-focused environment
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Why Join MEC

MEC is expanding! We're opening our newest store in Whistler and are looking for experienced retail leaders to join our founding leadership team.

We Currently Have Three Department Manager Opportunities Available

Department Manager, Member Experience
Department Manager, Operations Support
Department Manager, Category

As part of MEC's founding leadership team in Whistler, you'll help shape the culture, develop teams, and bring MEC's purpose and values to life from day one in one of the world's most iconic outdoor destinations.

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Everything we do is grounded in a belief that the outdoors builds confidence, connection, and community.

We are a people-first organization guided by our values of respect, integrity, inclusivity, collaboration, and accountability.

The Opportunity

As a Department Manager, you are a key member of the store leadership team responsible for delivering strong business results, building high-performing teams, and creating exceptional member experiences.

Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture. Depending on your background and experience, you may be aligned to one of three leadership areas: Member Experience, Operations Support, or Category Leadership.

What You'll Be Responsible For

Leading People

Coach, develop, and inspire frontline teams
Support recruitment, onboarding, training, and performance management
Foster an inclusive, respectful, and high-engagement team environment
Build capability through ongoing coaching and development

Member Experience

Deliver exceptional member service and support on the sales floor
Lead by example and coach teams on MEC's service standards
Resolve member concerns and support positive outcomes
Strengthen community connections through events and partnerships

Business & Operational Excellence

Drive execution of operational standards and business priorities
Support inventory management, merchandising, and product availability
Use sales and operational metrics to identify opportunities and improve results
Ensure compliance with health and safety, loss prevention, and company standards

Leadership Team Contribution

Partner with the Senior Staff Team to achieve store goals
Contribute to workforce planning and scheduling
Support change initiatives and continuous improvement
Help shape the culture and success of Whistler's newest MEC store

What You Bring

1-3 years of leadership experience in a retail, service, or customer-focused environment
Proven ability to coach, motivate, and develop teams
Strong business and operational acumen
Experience using sales, service, inventory, or operational metrics to drive performance
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced retail environment
Passion for the outdoors and helping people get outside
Flexibility to work evenings, weekends, and holidays

Bonus If You Have

Experience in outdoor, specialty, or lifestyle retail
Experience in merchandising, operations, inventory management, or service leadership
Outdoor certifications or instructional experience

Compensation

$56,000 - $69,900 annually, based on skills and experience. MEC is open to discussing compensation further for candidates with strong, relevant experience.

Apply About employer

More about this job

Responsibilities

The Department Manager is responsible for leading frontline teams, driving operational excellence, and delivering exceptional member experiences. They will coach staff, manage business priorities, and contribute to the overall success of the new Whistler store.

Requirements

Candidates must have 1-3 years of leadership experience in a retail or service environment and a proven ability to motivate teams. Strong operational acumen and the flexibility to work evenings, weekends, and holidays are required.

Skills

Retail management
Team leadership
Coaching and development
Operational excellence
Customer service
Inventory management
Merchandising
Performance management
Communication
Problem-solving
Recruitment
Sales metrics analysis
Loss prevention
Health and safety compliance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Management
Operations
Member experience
Merchandising
Inventory management
Coaching
Recruitment
Performance management
Sales metrics
Loss prevention
Health and safety
Outdoor industry
Customer service

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