Retail Sales Associate (Advisor) - Whistler
- Whistler, BC, Canada
$19.35 to $20.2 CAD / hour · Internship
Applications open in a new tab.
Job details
- Pay
- $19.35 to $20.2 CAD / hour
- Job type
- Internship
- Apply by
- Posting language
- English
- Posted
Original job description
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Why Join MEC?
MEC is expanding! We're bringing our newest store to life in Whistler, and we're looking for passionate, knowledgeable outdoor enthusiasts to join us.
MEC is more than a store - we're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. As an Advisor, you'll help members plan their next adventure, using your own outdoor experience to match them with the right gear.
As a founding team member, you'll help shape our culture and build real connections in the local outdoor community - bringing MEC's purpose to life from day one in one of the world's most iconic mountain destinations.
You'll work alongside people who genuinely love the outdoors - coworkers here often become ski partners, climbing buddies, and friends beyond the store. This is your chance to help build something special from the ground up in Whistler.
The role
As an Advisor, you'll make MEC a great place to visit. You'll give exceptional member service by matching people with gear that suits their needs, and you'll share your real-world experience about products. You'll help in other ways too, like visual merchandising or lending a hand to other staffers, and you'll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you.
What a Day In The Life Looks Like
Full Time
All Advisors enjoy:
This role ranges from $19.35 to $20.20, dependent on skills, experience, and certifications, with flexibility for candidates who bring additional relevant experience.
Why Join MEC?
MEC is expanding! We're bringing our newest store to life in Whistler, and we're looking for passionate, knowledgeable outdoor enthusiasts to join us.
MEC is more than a store - we're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. As an Advisor, you'll help members plan their next adventure, using your own outdoor experience to match them with the right gear.
As a founding team member, you'll help shape our culture and build real connections in the local outdoor community - bringing MEC's purpose to life from day one in one of the world's most iconic mountain destinations.
You'll work alongside people who genuinely love the outdoors - coworkers here often become ski partners, climbing buddies, and friends beyond the store. This is your chance to help build something special from the ground up in Whistler.
The role
As an Advisor, you'll make MEC a great place to visit. You'll give exceptional member service by matching people with gear that suits their needs, and you'll share your real-world experience about products. You'll help in other ways too, like visual merchandising or lending a hand to other staffers, and you'll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you.
What a Day In The Life Looks Like
- Chat with members about products and connect them with what they're looking for.
- Ask open-ended questions to understand members' needs.
- Share product knowledge and industry-leading advice on gear, including your personal recommendations.
- Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
- Help behind the scenes to organize inventory and get members the products they need.
- Spread the word about MEC events and services.
- Learn about new products, technology and features (including sustainability).
- Above all, help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
- You like working with a diverse, inclusive, hands-on, collaborative team.
- You're passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
- You want to connect people with quality products to encourage active outdoor lives.
- You're a "can do" person who likes to learn new things.
- Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
- You have a good natured, outgoing welcoming vibe and genuinely like helping people.
- Customer service is not just your skill, it's your mindset. You'll go out of your way to provide an excellent member experience.
- You can lift 50 lb. and walk 10,000 steps per day.
- Previous retail or customer service experience is a plus, not a must.
- You're curious about gear and want to learn more – we'll provide training to build your skills.
Full Time
- Full availability, no restrictions, five days/week, including one weekend day (Sat or Sun).
- Full availability, no restrictions, on one weekend day plus two weekdays, or
- Full availability, no restrictions, on both Saturday and Sunday.
- 9-hour window on one weekend day (including one hour before/after store hours) plus two weekday shifts, or
- 9-hour window on both Saturday and Sunday.
All Advisors enjoy:
- More than just a job. We love what we do, and we offer to share our passion for outdoors.
- Competitive hourly rate and clear pay increase program.
- Staff discount and pro deals (amazing deals straight from vendors).
- The chance to spend time with your peers through field experience programs, and to live our purpose to get active outside.
- Lots of training and product knowledge.
- Paid sick days.
- Growth opportunities.
- An amazing, collaborative team – people are what makes MEC an incredible place to work.
- Full Time: 37.5 hours/week
- Part Time: Minimum 15 hours/week
- Flex: Minimum 8 hours/week
- Competitive benefit package including Health benefits (medical and dental), life insurance, and Employee matching group Retirement Savings Plan (RRSP).
- Tuition reimbursement program to expand your knowledge and skills.
- Paid volunteerism.
This role ranges from $19.35 to $20.20, dependent on skills, experience, and certifications, with flexibility for candidates who bring additional relevant experience.
More about this job
Responsibilities
Assist members by understanding their needs and recommending suitable outdoor products, sharing product knowledge and personal experience. Support store operations through merchandising, inventory organization, teamwork, and promotion of MEC events and services.
Requirements
Applicants should be passionate about the outdoors, welcoming and customer-focused, collaborative, and eager to learn; outdoor product knowledge is an asset, while previous retail or customer service experience is helpful but not required. The role requires the ability to lift 50 pounds and walk 10,000 steps per day, along with availability matching the selected full-time, part-time, or flex schedule.
Skills
- Customer Service
- Product Knowledge
- Outdoor Gear Advice
- Communication
- Active Listening
- Teamwork
- Initiative
- Adaptability
- Personal Integrity
- Customer Focus
- Inventory Organization
- Visual Merchandising
- Interpersonal Skills
- Physical Stamina
- Willingness to Learn
Benefits
- Competitive Hourly Rate
- Pay Increase Program
- Staff Discount
- Vendor Pro Deals
- Field Experience Programs
- Training
- Paid Sick Days
- Growth Opportunities
- Health Benefits
- Medical Insurance
- Dental Insurance
- Life Insurance
- Tuition Reimbursement
- Paid Volunteerism
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
- Sports & Recreation
- Environmental & Sustainability
Keywords
- Retail Sales
- Member Service
- Customer Service
- Outdoor Recreation
- Outdoor Gear
- Product Knowledge
- Camping
- Cycling
- Packs
- Gear Recommendations
- Visual Merchandising
- Inventory Organization
- Sustainability
- Teamwork
- MEC Events
- Store Operations
- Physical Stamina
- Full-Time
- Part-Time
- Flexible Scheduling