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Added 22 mins ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
The General Manager translates Indigo’s strategic priorities into entrepreneurial, locally relevant execution that strengthens community connection and brand affinity while delivering a…
Added 37 mins ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…homebuilders connects with homebuyers across the country. As Manager, Digital Marketing, you’ll lead high-investment, integrated media initiatives across the full community lifecycle – from…
Added 52 mins ago
BP
Kitchen Manager
Boston Pizza
Waterloo, ON
- Full-time
The Kitchen Manager at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the kitchen, this includes the managing, scheduling, training, and control…
Added 1 hour ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
The General Manager translates Indigo’s strategic priorities into entrepreneurial, locally relevant execution that strengthens community connection and brand affinity while delivering a…
Added 2 hours ago
OA
Field Marketing Manager-Acheson, AB
Oldcastle APG
Acheson, AB
- Other
The Regional Marketing Manager leads planning, development, and execution of market-specific strategy and tactics to drive the success of our building products, customer engagement and…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 4 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 4 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 4 hours ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 4 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 5 hours ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
The jobholder reports to the Cell Manager and is responsible for:
Added 5 hours ago
AF
Club Manager
Anytime Fitness Asia
Calgary, AB
- Full-time
Brand promoters – When you love your gym, others will too. The club manager establishes relationships with businesses and influencers in the community to promote the brand through B2B…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
Located in the Latimer area of Willoughby, This Family Practice is a brand new clinic in a dense and fast growing Langley community. There are lots of cafes, restaurants, and park areas…
Added 5 hours ago
A
Content Marketing Manager
AeroVect
Remote, Canada
- $125,000 to $150,000 CAD / year
- Full-time
- Remote
We’re looking for a Senior Content Marketing Manager to own AeroVect’s content, from finding stories inside the company to writing, coordinating approvals, and publishing.
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…of downtown Langley with great physician support and office manager, maintaining the highest standards of patient care and professionalism. Our clinic is a full service family practice with…
Added 6 hours ago
SA
Assistant Restaurant Manager
SSP America
Ottawa, ON
- Full-time
Join our team as an Assistant Restaurant Manager for Canal Market in the Ottawa Airport!
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
The Medical Centre is a brand-new multidisciplinary medical clinic currently under construction in Austin Heights, Coquitlam, with an anticipated opening in November 2026, depending on…
Added 6 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…this position, reporting to the Transportation Business Group Manager Eastern Canada, your direct reports will include the Section Managers within the Department and possibly additional…
Added 7 hours ago
A&
Store Manager - CF Polo Park, Hollister
Abercrombie & Fitch Co.
Winnipeg, MB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 7 hours ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
Stuart Weitzman is a leading luxury footwear brand that is synonymous with strength in femininity. Defined by an energetic, modern and bold attitude, Stuart Weitzman is known for its unique…
Added 7 hours ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
Okotoks, AB
- Full-time
Work closely with the Sales Manager and Finance Manager to arrange for vehicle financing, applications and warranty

MEC

Senior Director, Retail Operations - Quebec

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

About Us

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside - connecting people to gear, advice, and experiences that build confidence and community.

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

The Opportunity

This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and channels, while partnering closely with the Senior Vice President, Retail Operations on strategy and enterprise alignment.

You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves beyond traditional regional management - expanding into strategic planning, portfolio optimization, and enterprise influence, while maintaining strong executional leadership across the store network.

Scope & Accountabilities

Regional Business Ownership (P&L + Execution)
Own and deliver regional financial performance, including revenue growth, margin improvement, and cost control aligned to enterprise targets.
Lead development and execution of the annual operating plan for Québec, including sales, labour, and productivity targets.
Partner with the SVP, Retail Operations on multi-year growth strategy for the region.
Drive disciplined execution through performance management, reporting, and operational cadence.
Market Growth & Store Portfolio Strategy
Shape and execute the Québec store network strategy, including:
- New store opportunities and relocations
- Market optimization and trade area performance
- Store format innovation aligned to customer needs
Contribute to capital planning discussions with Operations and Finance.
Drive omnichannel performance, ensuring strong integration between store execution and digital experience.
Operational Excellence & Performance Discipline
Ensure consistent, high-quality execution across all stores, including:
- Customer/member experience (NPS, service levels)
- Inventory productivity and merchandising standards
- Labour optimization and cost management
Establish and reinforce best practices and operating standards across the region.
Lead performance improvement initiatives, including store-level turnarounds, productivity enhancement, and operational consistency.
Enterprise Partnership & Influence
Act as the Québec market leader, partnering with:
- Merchandising (assortment and product strategy)
- Marketing (local relevance and campaigns)
- Supply Chain (inventory flow and availability)
- Finance (performance tracking and planning)
- People (talent strategy and employee relations)
Translate enterprise strategy into clear, actionable regional plans and provide feedback to shape enterprise decisions.
Represent Québec’s customer, cultural, and market dynamics at the national level.
Leadership, Talent & Culture
Lead and develop a high-performing General Manager bench and regional leadership team.
Build strong succession pipelines and leadership capability across the region.
Drive a culture of accountability, engagement, and continuous improvement.
Champion MEC’s purpose and values, creating an inclusive, high-performance environment.
Brand Presence & Community Connection
Strengthen MEC’s presence in Québec through local partnerships, community engagement, and brand activation.
Ensure MEC is perceived as a relevant, authentic, and locally connected brand.
Act as a visible leader representing MEC in key regional relationships.
Compliance & Quebec Regulatory Environment
Ensure all operations are conducted in alignment with Québec-specific requirements, including:
- Employment standards and employee relations practices
- French language requirements in workplace and customer environments
- Consumer protection expectations
- Privacy and data considerations
- Health & safety standards
Lead compliant operations in partnership with Legal, People, and internal experts, ensuring consistent and proactive risk management.

Qualifications

Leadership Profile

Senior retail leader with significant multi-site operational leadership experience.
Proven track record of leading large, geographically dispersed retail teams and delivering sustained performance.
Experience operating at both strategic and executional levels within a complex organization.

Business & Functional Expertise

Strong expertise in:
- Retail operations and performance management
- Financial leadership, including P&L ownership and forecasting
- Inventory, merchandising partnership, and store productivity
Demonstrated success driving sales growth, profitability, and customer experience outcomes.

Quebec Market Expertise (Essential)

Significant experience operating in Québec, with:
- Strong understanding of labour practices and employee relations
- Ability to lead within Québec’s regulatory and cultural context
- Experience managing French language requirements in operations

Leadership & Influence

Strong ability to influence cross-functional partners and senior stakeholders.
Proven capability to build, coach, and elevate leadership teams.
Highly effective communicator with executive presence.

Language Requirement

Fully bilingual in French and English (mandatory).
Able to lead, communicate, and operate fluently in both languages across all business contexts.

The Perks

Generous vacation allocation and Paid Care time (Wellness/sick)
Maternity and Parental leave top-up
Staff Discount and amazing deals straight from vendors
Top-notch benefit plan
Retirement Plan, matched contributions up
Paid days to pursue outdoor activities and/or volunteer in your community
Free staff gear rental program
Access to a learning platform and educational assistance support
Career development opportunities
Field experience days, team away days and much, much more

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you!

The Candidate must be able to read and converse in English and French. Le candidat doit être à l’aise de lire et de converser en anglais.

Apply About employer

More about this job

Responsibilities

Own Québec’s retail business performance, including regional P&L results, annual operating plans, store portfolio strategy, omnichannel execution, and operational standards. Develop regional leaders and represent Québec’s market needs while partnering with enterprise teams to advance growth, customer experience, compliance, and community presence.

Requirements

Requires significant senior-level, multi-site retail leadership experience, a record of delivering sustained financial and customer experience results, and expertise in P&L management, operations, inventory, and productivity. Candidates must have substantial Québec market experience, understand its regulatory and cultural context, and be fluent in both French and English.

Skills

Retail Operations
Multi-Site Leadership
P&L Ownership
Financial Planning and Forecasting
Sales Growth
Profitability Improvement
Operational Excellence
Performance Management
Store Portfolio Strategy
Omnichannel Operations
Inventory Productivity
Labour Optimization
Talent Development
Cross-Functional Influence
Québec Regulatory Compliance
French-English Bilingual Communication

Benefits

Generous Vacation Allocation
Paid Care Time
Maternity and Parental Leave Top-Up
Staff Discount
Vendor Discounts
Benefits Plan
Paid Outdoor Activity or Volunteer Days
Free Staff Gear Rental
Learning Platform Access
Educational Assistance
Career Development Opportunities
Field Experience Days
Team Away Days

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Québec Retail Business
Regional P&L
Annual Operating Plan
Revenue Growth
Margin Improvement
Cost Control
Store Network Strategy
New Store Opportunities
Store Relocations
Market Optimization
Capital Planning
Omnichannel Performance
Customer Experience
Net Promoter Score
Inventory Productivity
Merchandising Standards
Labour Optimization
Performance Management
General Manager Development
Succession Planning
Employee Relations
French Language Requirements
Consumer Protection
Privacy
Health and Safety
Community Engagement
French-English Bilingualism

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