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Added 12 mins ago
RS
Integrated Health Nurse Manager
Rygiel Supports for Community Living
Hamilton, ON
- Full-time
Integrated Health Nurse Manager – Lead with Purpose
Added 12 mins ago
EN
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
…motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Front End…
Added 12 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 12 mins ago
ML
FSQA Manager - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Contract
As the leader of the FSQA team, the FSQA Manager is accountable for the execution of the Food Safety and Quality Assurance programs at the facility. The Manager is a key member of the…
Added 12 mins ago
AU
Security Guard - Concierge
Allied Universal
AB · Edmonton, AB
- $19 CAD / hour
- Full-time
…Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts,…
Added 12 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
As the Senior Manager, HR Ops & Labour Relations, you will lead HR Operations and Labour Relations support for sites with fewer than 200 employees. Reporting to Josh Torres, VP, Labour…
Added 12 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 12 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 12 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Support learning and development initiatives, leadership development programs, and employee training activities.
Added 12 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 28 mins ago
Product Line Manager - Geomembrane & Specialty Market
Intertape Polymer Group (IPG)
Truro, NS · ON · NB · NS · PE
Title: Product Manager - AgGeo & Specialty market
Added 28 mins ago
Retail Assistant Store Manager - Baltzan
Fire & Flower Inc.
Saskatoon, SK
The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and…
Added 28 mins ago
FOH Management - General Manager
Northland Properties
Calgary, AB
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 28 mins ago
REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA
United Services Group
Maple Ridge, BC · Langley (District), BC · Abbotsford, BC · Burnaby, BC · Surrey, BC · Vancouver, BC · Richmond, BC · Langley, BC
The Regional Partner/Learning Manager will report to Head of Partner Relations,
Added 28 mins ago
D
Account Manager
Desjardins
Amqui, QC · Montreal, QC · Brossard, QC · Beauharnois, QC · Vaudreuil-Dorion, QC · Rivière-du-Loup, QC · Quebec, QC · Rimouski, QC · Saint-Hyacinthe, QC · Gatineau, QC · Saint-Jean-sur-Richelieu, QC · La Pocatière, QC · L'étang-du-nord, QC
- Full-time
…innovative solutions that are adapted to their needs. Business development is a part of your team's daily life, and you understand the value of a strong network of contacts. Your curiosity…
Added 28 mins ago
SH
Administrative Assistant
Shared Health-Soins Communs
Boissevain, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 28 mins ago
SH
Administrative Assistant
Shared Health-Soins Communs
Mountain Road, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 28 mins ago
SH
Registered Psychiatric Nurse/Registered Nurse (N2) - Mental Health
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 28 mins ago
SH
Registered Psychiatric Nurse - RN (N2) - Float Pool - SMHC
Shared Health-Soins Communs
Selkirk, MB
- Full-time
Under the general supervision of the Manager Health Services or designate, the Registered Psychiatric Nurse (RPN)/ Registered Nurse (RN) is responsible for providing professional registered…
Added 28 mins ago
SH
Clinical Resource Nurse - Charge Nurse
Shared Health-Soins Communs
Dauphin, MB
- Full-time
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 28 mins ago
SH
General Duty Nurse (N2) - CH4 Pediatric Medicine
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
SH
General Duty Nurse (N2) - CH4 Pediatric Medicine 1
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 28 mins ago
SH
Clinical Resource Nurse - Child Health/CHOR
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of, and in collaboration with the Manager Health Services, the Clinical Resource Nurse (CRN) is responsible for providing clinical expertise to nurses. The CRN…
Added 28 mins ago
SH
General Duty Nurse (N2) - Child Health - CH4 Medicine
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 42 mins ago
M
Business Development Manager
Mirego
Toronto, ON
- Full-time
At the heart of Mirego’s growth, your role as a Business Development Manager for the Toronto area is essential to identifying and qualifying new opportunities. As the first point of contact…

MEC

Senior Director, Retail Operations - Quebec

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

About Us

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside - connecting people to gear, advice, and experiences that build confidence and community.

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

The Opportunity

This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and channels, while partnering closely with the Senior Vice President, Retail Operations on strategy and enterprise alignment.

You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves beyond traditional regional management - expanding into strategic planning, portfolio optimization, and enterprise influence, while maintaining strong executional leadership across the store network.

Scope & Accountabilities

Regional Business Ownership (P&L + Execution)
Own and deliver regional financial performance, including revenue growth, margin improvement, and cost control aligned to enterprise targets.
Lead development and execution of the annual operating plan for Québec, including sales, labour, and productivity targets.
Partner with the SVP, Retail Operations on multi-year growth strategy for the region.
Drive disciplined execution through performance management, reporting, and operational cadence.
Market Growth & Store Portfolio Strategy
Shape and execute the Québec store network strategy, including:
- New store opportunities and relocations
- Market optimization and trade area performance
- Store format innovation aligned to customer needs
Contribute to capital planning discussions with Operations and Finance.
Drive omnichannel performance, ensuring strong integration between store execution and digital experience.
Operational Excellence & Performance Discipline
Ensure consistent, high-quality execution across all stores, including:
- Customer/member experience (NPS, service levels)
- Inventory productivity and merchandising standards
- Labour optimization and cost management
Establish and reinforce best practices and operating standards across the region.
Lead performance improvement initiatives, including store-level turnarounds, productivity enhancement, and operational consistency.
Enterprise Partnership & Influence
Act as the Québec market leader, partnering with:
- Merchandising (assortment and product strategy)
- Marketing (local relevance and campaigns)
- Supply Chain (inventory flow and availability)
- Finance (performance tracking and planning)
- People (talent strategy and employee relations)
Translate enterprise strategy into clear, actionable regional plans and provide feedback to shape enterprise decisions.
Represent Québec’s customer, cultural, and market dynamics at the national level.
Leadership, Talent & Culture
Lead and develop a high-performing General Manager bench and regional leadership team.
Build strong succession pipelines and leadership capability across the region.
Drive a culture of accountability, engagement, and continuous improvement.
Champion MEC’s purpose and values, creating an inclusive, high-performance environment.
Brand Presence & Community Connection
Strengthen MEC’s presence in Québec through local partnerships, community engagement, and brand activation.
Ensure MEC is perceived as a relevant, authentic, and locally connected brand.
Act as a visible leader representing MEC in key regional relationships.
Compliance & Quebec Regulatory Environment
Ensure all operations are conducted in alignment with Québec-specific requirements, including:
- Employment standards and employee relations practices
- French language requirements in workplace and customer environments
- Consumer protection expectations
- Privacy and data considerations
- Health & safety standards
Lead compliant operations in partnership with Legal, People, and internal experts, ensuring consistent and proactive risk management.

Qualifications

Leadership Profile

Senior retail leader with significant multi-site operational leadership experience.
Proven track record of leading large, geographically dispersed retail teams and delivering sustained performance.
Experience operating at both strategic and executional levels within a complex organization.

Business & Functional Expertise

Strong expertise in:
- Retail operations and performance management
- Financial leadership, including P&L ownership and forecasting
- Inventory, merchandising partnership, and store productivity
Demonstrated success driving sales growth, profitability, and customer experience outcomes.

Quebec Market Expertise (Essential)

Significant experience operating in Québec, with:
- Strong understanding of labour practices and employee relations
- Ability to lead within Québec’s regulatory and cultural context
- Experience managing French language requirements in operations

Leadership & Influence

Strong ability to influence cross-functional partners and senior stakeholders.
Proven capability to build, coach, and elevate leadership teams.
Highly effective communicator with executive presence.

Language Requirement

Fully bilingual in French and English (mandatory).
Able to lead, communicate, and operate fluently in both languages across all business contexts.

The Perks

Generous vacation allocation and Paid Care time (Wellness/sick)
Maternity and Parental leave top-up
Staff Discount and amazing deals straight from vendors
Top-notch benefit plan
Retirement Plan, matched contributions up
Paid days to pursue outdoor activities and/or volunteer in your community
Free staff gear rental program
Access to a learning platform and educational assistance support
Career development opportunities
Field experience days, team away days and much, much more

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you!

The Candidate must be able to read and converse in English and French. Le candidat doit être à l’aise de lire et de converser en anglais.

Apply About employer

More about this job

Responsibilities

Own Québec’s retail business performance, including regional P&L results, annual operating plans, store portfolio strategy, omnichannel execution, and operational standards. Develop regional leaders and represent Québec’s market needs while partnering with enterprise teams to advance growth, customer experience, compliance, and community presence.

Requirements

Requires significant senior-level, multi-site retail leadership experience, a record of delivering sustained financial and customer experience results, and expertise in P&L management, operations, inventory, and productivity. Candidates must have substantial Québec market experience, understand its regulatory and cultural context, and be fluent in both French and English.

Skills

Retail Operations
Multi-Site Leadership
P&L Ownership
Financial Planning and Forecasting
Sales Growth
Profitability Improvement
Operational Excellence
Performance Management
Store Portfolio Strategy
Omnichannel Operations
Inventory Productivity
Labour Optimization
Talent Development
Cross-Functional Influence
Québec Regulatory Compliance
French-English Bilingual Communication

Benefits

Generous Vacation Allocation
Paid Care Time
Maternity and Parental Leave Top-Up
Staff Discount
Vendor Discounts
Benefits Plan
Paid Outdoor Activity or Volunteer Days
Free Staff Gear Rental
Learning Platform Access
Educational Assistance
Career Development Opportunities
Field Experience Days
Team Away Days

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Québec Retail Business
Regional P&L
Annual Operating Plan
Revenue Growth
Margin Improvement
Cost Control
Store Network Strategy
New Store Opportunities
Store Relocations
Market Optimization
Capital Planning
Omnichannel Performance
Customer Experience
Net Promoter Score
Inventory Productivity
Merchandising Standards
Labour Optimization
Performance Management
General Manager Development
Succession Planning
Employee Relations
French Language Requirements
Consumer Protection
Privacy
Health and Safety
Community Engagement
French-English Bilingualism

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