Jobs in Canada

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Added 7 mins ago
GL
Assistant Store Manager
Guess?, LLC.
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the…
Added 22 mins ago
CD
CDL Delivery Trainee
Crown Distributors
SK
- Full-time
Handle Product Safely: Help deliver beer, wine, spirits, and non-alcoholic beverages to retail accounts using a hand-truck and electric pallet jack. Rotate product first-in-first-out at…
Added 22 mins ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
…strength, financial flexibility, and resilience under stress. The team's work supports capital formation for critical infrastructure and helps the market understand fast-evolving subsectors…
Added 36 mins ago
7
Store Crew
7-Eleven
Yorkton, SK
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 36 mins ago
7
Store Crew
7-Eleven
Saskatoon, SK
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 36 mins ago
DT
Salesperson
Dhindsa travel
Surrey, BC
- Full-time
…offer convenient, secure, and high-value travel options. The team is dedicated to helping clients explore the world with confidence and peace of…
Added 36 mins ago
7
Store Crew
7-Eleven
Vancouver, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 36 mins ago
RP
Advisor, Employee Relations
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $65,857.6 to $86,438.1 CAD / year
- Full-time
Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network
Added 36 mins ago
7
Store Crew
7-Eleven
Delta, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 36 mins ago
CC
Global Account Manager
Cogent Communications
Montreal, QC
- Full-time
…leveraging the global network footprint that includes commercial and retail buildings, carrier neutral hotels, data centers and colocation…
Added 37 mins ago
W
(CAN) Health and Beauty Team Lead
Walmart
Cobourg, ON
- Full-time
…from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 37 mins ago
W
(CAN) Customer Service Manager
Walmart
Steinbach, MB
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 37 mins ago
LC
Gérant service et caisses en formation
Loblaw Companies Limited
Levis, QC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 52 mins ago
A
Paid Search & Video Lead
ARC'TERYX
North Vancouver, BC
- Full-time
As the Paid Search & Video Lead, you will partner with the Senior Manager, Performance Marketing to help lead the strategy and execution of paid search and video campaigns across…
Added 52 mins ago
BP
Receiving Team Lead
Bass Pro Shops
Halifax, NS
- Full-time
Reporting to the Operations Manager (Front end - Backroom), the Full Time Receiving Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 52 mins ago
BB
Field Technical Service Representative (Seasonal)
Best Buy Canada
Barrie, ON
- Part-time
Join us and grow your career with our retail team as a field technical service representative today!
Added 52 mins ago
C
Bakery Manager (Temporary)
Co-op
Medicine Hat, AB
- Full-time
The Team: You will support and lead the Bakery Department team, providing clear direction and hands-on, day-to-day leadership. The team is focused on delivering exceptional guest service,…
Added 1 hour ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Cobourg, ON
- Full-time
…from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
T
Keyholder
Torrid
Vaughan, ON
- Part-time
Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brandon, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
AE
Paid Search & Video Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Paid Search & Video Lead, you will partner with the Senior Manager, Performance Marketing to help lead the strategy and execution of paid search and video campaigns across…
Added 1 hour ago
C
The Director, Design & Engineering
Comrise
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $200,000 CAD / year
- Full-time
Lead the general contractor selection and bidding process, including preparing and issuing RFPs, coordinating bid submissions, reviewing and evaluating bids, and recommending or selecting…

MEC

Senior Director, Retail Operations - Quebec

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

About Us

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside - connecting people to gear, advice, and experiences that build confidence and community.

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

The Opportunity

This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and channels, while partnering closely with the Senior Vice President, Retail Operations on strategy and enterprise alignment.

You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves beyond traditional regional management - expanding into strategic planning, portfolio optimization, and enterprise influence, while maintaining strong executional leadership across the store network.

Scope & Accountabilities

Regional Business Ownership (P&L + Execution)
Own and deliver regional financial performance, including revenue growth, margin improvement, and cost control aligned to enterprise targets.
Lead development and execution of the annual operating plan for Québec, including sales, labour, and productivity targets.
Partner with the SVP, Retail Operations on multi-year growth strategy for the region.
Drive disciplined execution through performance management, reporting, and operational cadence.
Market Growth & Store Portfolio Strategy
Shape and execute the Québec store network strategy, including:
- New store opportunities and relocations
- Market optimization and trade area performance
- Store format innovation aligned to customer needs
Contribute to capital planning discussions with Operations and Finance.
Drive omnichannel performance, ensuring strong integration between store execution and digital experience.
Operational Excellence & Performance Discipline
Ensure consistent, high-quality execution across all stores, including:
- Customer/member experience (NPS, service levels)
- Inventory productivity and merchandising standards
- Labour optimization and cost management
Establish and reinforce best practices and operating standards across the region.
Lead performance improvement initiatives, including store-level turnarounds, productivity enhancement, and operational consistency.
Enterprise Partnership & Influence
Act as the Québec market leader, partnering with:
- Merchandising (assortment and product strategy)
- Marketing (local relevance and campaigns)
- Supply Chain (inventory flow and availability)
- Finance (performance tracking and planning)
- People (talent strategy and employee relations)
Translate enterprise strategy into clear, actionable regional plans and provide feedback to shape enterprise decisions.
Represent Québec’s customer, cultural, and market dynamics at the national level.
Leadership, Talent & Culture
Lead and develop a high-performing General Manager bench and regional leadership team.
Build strong succession pipelines and leadership capability across the region.
Drive a culture of accountability, engagement, and continuous improvement.
Champion MEC’s purpose and values, creating an inclusive, high-performance environment.
Brand Presence & Community Connection
Strengthen MEC’s presence in Québec through local partnerships, community engagement, and brand activation.
Ensure MEC is perceived as a relevant, authentic, and locally connected brand.
Act as a visible leader representing MEC in key regional relationships.
Compliance & Quebec Regulatory Environment
Ensure all operations are conducted in alignment with Québec-specific requirements, including:
- Employment standards and employee relations practices
- French language requirements in workplace and customer environments
- Consumer protection expectations
- Privacy and data considerations
- Health & safety standards
Lead compliant operations in partnership with Legal, People, and internal experts, ensuring consistent and proactive risk management.

Qualifications

Leadership Profile

Senior retail leader with significant multi-site operational leadership experience.
Proven track record of leading large, geographically dispersed retail teams and delivering sustained performance.
Experience operating at both strategic and executional levels within a complex organization.

Business & Functional Expertise

Strong expertise in:
- Retail operations and performance management
- Financial leadership, including P&L ownership and forecasting
- Inventory, merchandising partnership, and store productivity
Demonstrated success driving sales growth, profitability, and customer experience outcomes.

Quebec Market Expertise (Essential)

Significant experience operating in Québec, with:
- Strong understanding of labour practices and employee relations
- Ability to lead within Québec’s regulatory and cultural context
- Experience managing French language requirements in operations

Leadership & Influence

Strong ability to influence cross-functional partners and senior stakeholders.
Proven capability to build, coach, and elevate leadership teams.
Highly effective communicator with executive presence.

Language Requirement

Fully bilingual in French and English (mandatory).
Able to lead, communicate, and operate fluently in both languages across all business contexts.

The Perks

Generous vacation allocation and Paid Care time (Wellness/sick)
Maternity and Parental leave top-up
Staff Discount and amazing deals straight from vendors
Top-notch benefit plan
Retirement Plan, matched contributions up
Paid days to pursue outdoor activities and/or volunteer in your community
Free staff gear rental program
Access to a learning platform and educational assistance support
Career development opportunities
Field experience days, team away days and much, much more

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you!

The Candidate must be able to read and converse in English and French. Le candidat doit être à l’aise de lire et de converser en anglais.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own Québec’s retail business performance, including regional P&L results, annual operating plans, store portfolio strategy, omnichannel execution, and operational standards. Develop regional leaders and represent Québec’s market needs while partnering with enterprise teams to advance growth, customer experience, compliance, and community presence.

Requirements

Requires significant senior-level, multi-site retail leadership experience, a record of delivering sustained financial and customer experience results, and expertise in P&L management, operations, inventory, and productivity. Candidates must have substantial Québec market experience, understand its regulatory and cultural context, and be fluent in both French and English.

Skills

Retail Operations
Multi-Site Leadership
P&L Ownership
Financial Planning and Forecasting
Sales Growth
Profitability Improvement
Operational Excellence
Performance Management
Store Portfolio Strategy
Omnichannel Operations
Inventory Productivity
Labour Optimization
Talent Development
Cross-Functional Influence
Québec Regulatory Compliance
French-English Bilingual Communication

Benefits

Generous Vacation Allocation
Paid Care Time
Maternity and Parental Leave Top-Up
Staff Discount
Vendor Discounts
Benefits Plan
Paid Outdoor Activity or Volunteer Days
Free Staff Gear Rental
Learning Platform Access
Educational Assistance
Career Development Opportunities
Field Experience Days
Team Away Days

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Québec Retail Business
Regional P&L
Annual Operating Plan
Revenue Growth
Margin Improvement
Cost Control
Store Network Strategy
New Store Opportunities
Store Relocations
Market Optimization
Capital Planning
Omnichannel Performance
Customer Experience
Net Promoter Score
Inventory Productivity
Merchandising Standards
Labour Optimization
Performance Management
General Manager Development
Succession Planning
Employee Relations
French Language Requirements
Consumer Protection
Privacy
Health and Safety
Community Engagement
French-English Bilingualism

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Work requirements

Jobs in Canada