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Added 6 mins ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 6 mins ago
A&
Store Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Calgary, AB · Chinook, AB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 22 mins ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 36 mins ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
…communications and engagement expertise with demonstrated leadership, business development, and project delivery capabilities. The successful candidate will be comfortable advising senior…
Added 37 mins ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Proven successful completion of a degree or diploma in information technology, computer science, web development, business systems, or other related discipline, or an acceptable equivalent…
Added 37 mins ago
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Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
BAT is evolving at pace into a global multi-category business on a mission to decrease the health impact of our industry
Added 37 mins ago
BR
Assistant Manager - Ottawa Tanger
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Ottawa, ON · Kanata, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 37 mins ago
NB
Banking Advisor
National Bank of Canada
Kitchener, ON
- Full-time
Demonstrate the ability to build lasting business relationships.
Added 37 mins ago
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Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
You will work across Sales, Partnerships, Product, Marketing, Customer Success, Legal and Finance, each with its own priorities. The role reports to the Director of Sales Enablement.
Added 37 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
…We are seeking a highly motivated and organized CRM Project Manager to join our NAMER team focused on delivering CRM Platform Implementations and Managed Services solutions to our global…
Added 52 mins ago
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DYNAMITE - Assistant Manager - Centre Eaton Montreal
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Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 hour ago
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Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
People are at the heart of what Nature's Fare Markets does and with this lens, the Floor Manager acts as the lead operator on the sales floor, ensuring smooth day-to-day execution across…
Added 1 hour ago
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Hospitality F&B Assistant Manager
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Calgary, AB
- Full-time
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Added 1 hour ago
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Supervisor (Part Time)
Carters Inc.
Halifax, NS
- Part-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 1 hour ago
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Added 2 hours ago
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Partner Delivery Project Manager
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Ottawa, ON
- Full-time
…support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely with Supply Chain, IT service owners, End User Support, external…
Added 2 hours ago
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Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
We are looking for ambitious sellers to join our New Business Account Executive team. This is not a “farmer” role. You will be assigned inbound leads via round robin, however you will also…
Added 2 hours ago
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Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
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- Full-time
Through direction from the Store Manager, takes clear accountability for training and execution of in-store in all areas, including business, operations, sales/customer service, and visual…
Added 3 hours ago
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Store Manager- Heartland Town Centre
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Mississauga, ON
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We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring…
Added 3 hours ago
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Global Relationship Manager- 3
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Retail Store Manager
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 4 hours ago
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Global Account Manager
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Toronto, ON · North York, ON
- Full-time
Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and Hunting to identify new business opportunities within a global sales territory and target…
Added 4 hours ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 5 hours ago
Product Line Manager - Geomembrane & Specialty Market
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Support strong relationships with key customers, ensuring satisfaction and fostering long-term loyalty. Support sales team by joining strategic sales calls for new product launches,…

MEC

Senior Director, Retail Operations - Quebec

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

About Us

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside - connecting people to gear, advice, and experiences that build confidence and community.

MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

The Opportunity

This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and channels, while partnering closely with the Senior Vice President, Retail Operations on strategy and enterprise alignment.

You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves beyond traditional regional management - expanding into strategic planning, portfolio optimization, and enterprise influence, while maintaining strong executional leadership across the store network.

Scope & Accountabilities

Regional Business Ownership (P&L + Execution)
Own and deliver regional financial performance, including revenue growth, margin improvement, and cost control aligned to enterprise targets.
Lead development and execution of the annual operating plan for Québec, including sales, labour, and productivity targets.
Partner with the SVP, Retail Operations on multi-year growth strategy for the region.
Drive disciplined execution through performance management, reporting, and operational cadence.
Market Growth & Store Portfolio Strategy
Shape and execute the Québec store network strategy, including:
- New store opportunities and relocations
- Market optimization and trade area performance
- Store format innovation aligned to customer needs
Contribute to capital planning discussions with Operations and Finance.
Drive omnichannel performance, ensuring strong integration between store execution and digital experience.
Operational Excellence & Performance Discipline
Ensure consistent, high-quality execution across all stores, including:
- Customer/member experience (NPS, service levels)
- Inventory productivity and merchandising standards
- Labour optimization and cost management
Establish and reinforce best practices and operating standards across the region.
Lead performance improvement initiatives, including store-level turnarounds, productivity enhancement, and operational consistency.
Enterprise Partnership & Influence
Act as the Québec market leader, partnering with:
- Merchandising (assortment and product strategy)
- Marketing (local relevance and campaigns)
- Supply Chain (inventory flow and availability)
- Finance (performance tracking and planning)
- People (talent strategy and employee relations)
Translate enterprise strategy into clear, actionable regional plans and provide feedback to shape enterprise decisions.
Represent Québec’s customer, cultural, and market dynamics at the national level.
Leadership, Talent & Culture
Lead and develop a high-performing General Manager bench and regional leadership team.
Build strong succession pipelines and leadership capability across the region.
Drive a culture of accountability, engagement, and continuous improvement.
Champion MEC’s purpose and values, creating an inclusive, high-performance environment.
Brand Presence & Community Connection
Strengthen MEC’s presence in Québec through local partnerships, community engagement, and brand activation.
Ensure MEC is perceived as a relevant, authentic, and locally connected brand.
Act as a visible leader representing MEC in key regional relationships.
Compliance & Quebec Regulatory Environment
Ensure all operations are conducted in alignment with Québec-specific requirements, including:
- Employment standards and employee relations practices
- French language requirements in workplace and customer environments
- Consumer protection expectations
- Privacy and data considerations
- Health & safety standards
Lead compliant operations in partnership with Legal, People, and internal experts, ensuring consistent and proactive risk management.

Qualifications

Leadership Profile

Senior retail leader with significant multi-site operational leadership experience.
Proven track record of leading large, geographically dispersed retail teams and delivering sustained performance.
Experience operating at both strategic and executional levels within a complex organization.

Business & Functional Expertise

Strong expertise in:
- Retail operations and performance management
- Financial leadership, including P&L ownership and forecasting
- Inventory, merchandising partnership, and store productivity
Demonstrated success driving sales growth, profitability, and customer experience outcomes.

Quebec Market Expertise (Essential)

Significant experience operating in Québec, with:
- Strong understanding of labour practices and employee relations
- Ability to lead within Québec’s regulatory and cultural context
- Experience managing French language requirements in operations

Leadership & Influence

Strong ability to influence cross-functional partners and senior stakeholders.
Proven capability to build, coach, and elevate leadership teams.
Highly effective communicator with executive presence.

Language Requirement

Fully bilingual in French and English (mandatory).
Able to lead, communicate, and operate fluently in both languages across all business contexts.

The Perks

Generous vacation allocation and Paid Care time (Wellness/sick)
Maternity and Parental leave top-up
Staff Discount and amazing deals straight from vendors
Top-notch benefit plan
Retirement Plan, matched contributions up
Paid days to pursue outdoor activities and/or volunteer in your community
Free staff gear rental program
Access to a learning platform and educational assistance support
Career development opportunities
Field experience days, team away days and much, much more

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you!

The Candidate must be able to read and converse in English and French. Le candidat doit être à l’aise de lire et de converser en anglais.

Apply About employer

More about this job

Responsibilities

Own Québec’s retail business performance, including regional P&L results, annual operating plans, store portfolio strategy, omnichannel execution, and operational standards. Develop regional leaders and represent Québec’s market needs while partnering with enterprise teams to advance growth, customer experience, compliance, and community presence.

Requirements

Requires significant senior-level, multi-site retail leadership experience, a record of delivering sustained financial and customer experience results, and expertise in P&L management, operations, inventory, and productivity. Candidates must have substantial Québec market experience, understand its regulatory and cultural context, and be fluent in both French and English.

Skills

Retail Operations
Multi-Site Leadership
P&L Ownership
Financial Planning and Forecasting
Sales Growth
Profitability Improvement
Operational Excellence
Performance Management
Store Portfolio Strategy
Omnichannel Operations
Inventory Productivity
Labour Optimization
Talent Development
Cross-Functional Influence
Québec Regulatory Compliance
French-English Bilingual Communication

Benefits

Generous Vacation Allocation
Paid Care Time
Maternity and Parental Leave Top-Up
Staff Discount
Vendor Discounts
Benefits Plan
Paid Outdoor Activity or Volunteer Days
Free Staff Gear Rental
Learning Platform Access
Educational Assistance
Career Development Opportunities
Field Experience Days
Team Away Days

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Québec Retail Business
Regional P&L
Annual Operating Plan
Revenue Growth
Margin Improvement
Cost Control
Store Network Strategy
New Store Opportunities
Store Relocations
Market Optimization
Capital Planning
Omnichannel Performance
Customer Experience
Net Promoter Score
Inventory Productivity
Merchandising Standards
Labour Optimization
Performance Management
General Manager Development
Succession Planning
Employee Relations
French Language Requirements
Consumer Protection
Privacy
Health and Safety
Community Engagement
French-English Bilingualism

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