Building Assistant Superintendent
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Role: Assistant Superintendent
Reports to: Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
About The Position
The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.
Key Responsibilities
Building Maintenance & Operations
Reports to: Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
About The Position
The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.
Key Responsibilities
Building Maintenance & Operations
- Perform routine inspection and maintenance of building systems including HVAC, plumbing, electrical, and mechanical equipment
- Troubleshoot and resolve minor to moderate maintenance issues efficiently
- Conduct preventative maintenance to ensure systems operate safely and effectively
- Maintain building common areas, mechanical rooms, hallways, and exterior grounds
- Respond promptly to in-suite maintenance requests (e.g., plumbing, electrical, appliances, repairs)
- Coordinate and complete suite turnovers, including repairs, and preparation for new tenants
- Ensure units meet company standards and are move-in ready
- Respond to after-hours and weekend emergency calls on a rotational basis
- Act quickly and effectively in emergency situations (e.g., leaks, power outages, fire alarms, flooding)
- Follow proper safety and escalation procedures
- Perform garbage removal and maintain waste management areas
- Handle snow removal, salting, and general seasonal upkeep of the property
- Maintain exterior cleanliness, including walkways, parking areas, and landscaping support
- Address tenant concerns and complaints in a professional, respectful manner
- Provide excellent customer service and maintain positive tenant relationships
- Communicate effectively with Superintendent and Property Manager regarding issues or escalations
- Perform general handyperson work
- Assist with contractor supervision as needed
- Ensure compliance with workplace safety standards and company policies
- Keep accurate records of maintenance work, inspections, and incidents
- Report major repairs or system concerns to the Property Manager
- Assist with inventory tracking for tools and supplies
- Previous experience as an Assistant Superintendent or in residential building maintenance
- Strong working knowledge of electrical, plumbing, HVAC, and general building systems
- Ability to troubleshoot mechanical issues independently
- Experience handling emergency situations calmly and effectively
- Strong communication and interpersonal skills
- Customer-service oriented with a professional demeanor
- Physically capable of performing maintenance tasks (lifting, standing, climbing stairs)
- Availability for on-call rotation, including evenings and weekends
More about this job
Responsibilities
Maintain building systems, common areas, suites, and exterior grounds, and complete repairs and suite turnovers. Respond to emergencies, support residents and property management, supervise contractors as needed, and keep maintenance records.
Requirements
Candidates should have experience in residential building maintenance and working knowledge of HVAC, plumbing, electrical, and other building systems. They must be able to troubleshoot independently, communicate professionally, perform physical maintenance tasks, and participate in an evening and weekend on-call rotation.
Skills
- Building Maintenance
- HVAC Maintenance
- Plumbing
- Electrical Systems
- Mechanical Systems
- Troubleshooting
- Preventative Maintenance
- Suite Turnovers
- Emergency Response
- Groundskeeping
- General Repairs
- Contractor Supervision
- Customer Service
- Resident Relations
- Maintenance Recordkeeping
- Workplace Safety
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Construction
- Customer Service & Support
- Management & Leadership
Keywords
- Property Management
- Residential Building Maintenance
- HVAC
- Plumbing
- Electrical Systems
- Mechanical Equipment
- Preventative Maintenance
- Building Inspections
- Suite Maintenance
- Suite Turnovers
- Emergency Response
- After-Hours On-Call
- Weekend On-Call
- Garbage Removal
- Waste Management
- Snow Removal
- Salting
- Groundskeeping
- Handyperson Work
- Contractor Supervision
- Tenant Relations
- Customer Service
- Safety Compliance
- Maintenance Records
- Inventory Tracking