Property Administrator
- Hamilton, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 1-3 years of experience in property management or administrative support
- Posting language
- English
- Posted
Original job description
Role: Property Administrator
Reports to: Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
About The Position
The Property Administrator provides administrative and operational support to the Property Manager and on-site teams. This role ensures the efficient day to day administration of property operations, including resident relations, financial coordination, and compliance with Ontario regulations.
Key Responsibilities
Administrative & Operational Support
Reports to: Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
About The Position
The Property Administrator provides administrative and operational support to the Property Manager and on-site teams. This role ensures the efficient day to day administration of property operations, including resident relations, financial coordination, and compliance with Ontario regulations.
Key Responsibilities
Administrative & Operational Support
- Assist Property Managers with daily operations of portfolio
- Maintain accurate property, resident and lease records
- Prepare correspondence, notices and reports (e.g. rent increases, N-forms where applicable)
- Coordinate service requests and track completion with maintenance staff and vendors
- Manage office filing systems
- Respond to resident inquiries via phone, email, and in-person
- Assist with resident onboarding, move-ins, and move-outs
- Support preparation and delivery of lease agreements and renewals
- Handle service requests and escalate issues as needed
- Maintain positive resident relationships and customer service standards
- Assist with rent collection tracking and arrears reporting
- Prepare monthly financial reports and expense summaries
- Obtain quotes and issue purchase orders
- Ensure compliance with Ontario regulations including Residential Tenancies Act (RTA), Health & Safety standards, Privacy legislation
- Liaise with contractors and service providers
- Coordinate scheduling of maintenance and inspections
- Maintain vendor records, contracts and insurance documentation
- Diploma or degree in Business Administration, Property Management, or related field
- 1-3 years of experience in property management or administrative support
- Experience with Yardi is an asset
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Customer-service oriented with strong interpersonal skills
- High attention to detail and accuracy
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and in a team environment
More about this job
Responsibilities
Provide administrative and operational support to property managers and on-site teams, maintaining property, resident, and lease records and coordinating resident services. Support rent tracking, financial reporting, vendor and maintenance coordination, and compliance with Ontario regulations.
Requirements
Requires a diploma or degree in Business Administration, Property Management, or a related field, along with 1–3 years of property management or administrative support experience. Candidates should have strong organizational, communication, customer service, and detail-oriented skills, proficiency in Microsoft Office, and the ability to work independently and collaboratively; Yardi experience is an asset.
Skills
- Property Administration
- Property Management
- Resident Relations
- Customer Service
- Lease Administration
- Recordkeeping
- Financial Reporting
- Rent Collection
- Arrears Reporting
- Vendor Coordination
- Regulatory Compliance
- Microsoft Office
- Yardi
- Written Communication
- Verbal Communication
- Organization
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Management & Leadership
- Finance & Accounting
- Legal
Keywords
- Property Management
- Property Administration
- Resident Relations
- Customer Service
- Residential Tenancies Act
- Ontario Regulations
- Health And Safety
- Privacy Legislation
- Yardi
- Microsoft Office
- Word
- Excel
- Outlook
- Lease Agreements
- Lease Renewals
- Rent Collection
- Arrears Reporting
- Financial Reports
- Expense Summaries
- Purchase Orders
- Service Requests
- Maintenance Coordination
- Vendor Management
- Move-Ins
- Move-Outs
- Property Records
- Resident Records
- Compliance
- Inspections