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Medavie

Benefit Configuration Analyst

NB, Canada
New Brunswick, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: You have a post-secondary diploma or degree in business, computer science or related field; and/or equivalent experience (1-3 years)
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Type

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As a Business Configuration Analyst, you will work with key business areas such as Sales, Implementation and IT, in the design of new benefit packages for configuration into the claims processing system. In addition to revision of the benefit packages.

You Will

Analyse benefit package requirements
Provide feedback to stakeholders regarding feasibility and requirements for benefit configuration
Enter benefit data on claims processing systems according to approved benefit structure

As Well, You Will

Set up new policies and revise existing policies, on applicable administrative systems
Perform of all activities related to the onboarding of new groups, within established accuracy and efficiency performance targets; while working with multiple teams
Analyze & respond to general and complex inquiries from members, internal/external
stakeholders including brokers in a timely manner
Maintain and update workflow/tools with appropriate documentation.
Adhere to and interpret business processes in a timely manner;
Act as key contact for the to support daily decisions and to provide recommendations for operational efficiencies.
Troubleshoot all inquiries relating to Administration service issues;
Demonstrate exceptional customer service

What You Need To Succeed

You have a post-secondary diploma or degree in business, computer science or related field; and/or equivalent experience (1-3 years)
Experience in group benefits would be considered a strong asset.
You have been successful in previous roles as Business Analyst or Data Analyst, Data management, Query writing and optimization
You have experience with Discoverer, SQL, data analysis, PowerBI
You are a problem-solving master; you understand client needs and learn quickly how to get the best results
You are detailed oriented person, you like the little details with the big picture in mind
You are a good communicator – you are a clear, concise, and friendly but know how to communicate to different audiences such as clients, members and internal stakeholders.
You are customer oriented, innovative. You lead with ‘positivity;’ you are here to help
You are accountable for your work and our client’s experience
You provide excellent customer service
You are positive, collaborative and open to new ways of doing things
You enjoy learning and sharing your knowledge
French proficiency will be considered an asset

What We Offer

By joining Medavie, you will benefit from:

A purpose driven organization dedicated to improving the well being of Canadians
A comprehensive benefits package, including health and dental coverage that is 100% employer paid from day one, along with wellness benefits, health resources, and fitness center discounts
A flexible work environment that supports work–life balance
Strong professional development opportunities, including ongoing training, coaching, and career growth pathways
A collaborative and inclusive culture where your expertise is valued and your contributions make a real impact

#CBM1

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range

53 235 - 59 890 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

Apply About employer

More about this job

Responsibilities

Analyze benefit package requirements, assess configuration feasibility with stakeholders, and enter approved benefit data into claims processing systems. Set up and revise policies, support new-group onboarding, respond to inquiries, maintain workflow documentation, and troubleshoot administration issues.

Requirements

A post-secondary diploma or degree in business, computer science, or a related field is requested, or equivalent experience of 1–3 years; group benefits experience is an asset. Candidates should have business or data analysis experience, data management and SQL skills, and strong problem-solving, communication, attention to detail, and customer service abilities; experience with Discoverer and Power BI is also noted.

Skills

Benefit Configuration
Business Analysis
Data Analysis
Data Management
SQL
Query Writing and Optimization
Power BI
Discoverer
Requirements Analysis
Policy Administration
Troubleshooting
Customer Service
Stakeholder Communication
Problem-Solving
Documentation
Group Benefits

Benefits

Employer-Paid Health and Dental Coverage
Wellness Benefits
Health Resources
Fitness Center Discounts
Flexible Work Environment
Professional Development
Ongoing Training
Coaching
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Benefit Configuration
Group Benefits
Claims Processing System
Benefit Packages
Policy Administration
Business Analysis
Data Analysis
Data Management
SQL
Query Writing
Query Optimization
Discoverer
Power BI
Requirements Analysis
Stakeholder Communication
New-Group Onboarding
Workflow Documentation
Troubleshooting
Customer Service
Operational Efficiency
Sales
Implementation
Information Technology
Insurance
Health Care

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