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Added 14 mins ago
EC
Personal Support Worker - Casual
Eatonville Care Centre
Toronto, ON · Etobicoke, ON
- Part-time
PSW Certification from a program that is at least six hundred (600) hours in duration counting both class time and practical experience.
Added 14 mins ago
EC
Health Care Aide / Personal Support Worker
Eatonville Care Centre
Toronto, ON · Etobicoke, ON
- Part-time
PSW Certification from a program that is at least six hundred (600) hours in duration counting both class time and practical experience.
Added 27 mins ago
TU
Clinical Research Coordinator
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
…nurses, administrative staff, psychologists, dietitians, and the Director of Operations as well as IBD patients. Additionally, the research assistant will have contact with internal and…
Added 43 mins ago
CM
Service Desk Analyst FTC 2026-7036
Cambridge Memorial Hospital
Cambridge, ON
- Other
…and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and…
Added 58 mins ago
TN
Public Health Nurse
Tla’amin Nation
BC · qathet, British Columbia
- Full-time
Reports to: Associate Health Director Programs
Added 1 hour ago
CH
Nurse Practitioner
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…collaborative, have excellent communication skills and prioritize patient safety and wellbeing. Your experience makes a real difference in supporting holistic patient care, creating a…
Added 1 hour ago
NC
Pharmacy Manager
North Central Co-op CRS
AB · Edmonton, AB
- Full-time
…Riverside Pharmacy (St. Albert) location. Reporting to the Director, Pharmacy Division, each Pharmacy Manager is responsible for the day-to-day operations, performance, and leadership of…
Added 2 hours ago
M
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
Added 2 hours ago
MP
Director, Human Resources
Macdonald's Prescriptions
Vancouver, BC
- Full-time
…operations professionals who share a commitment to precise, patient-centred…
Added 3 hours ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
Surrey, BC
- Full-time
As a senior leader within Fraser Health's Mental Health and Substance Use portfolio, the Director will champion the organization's commitment to person-centred, recovery-oriented,…
Added 3 hours ago
TH
Nurse Practitioner -(Temporary Full Time) CVH Cardiac Health (DART Clinic/Cardiology)
Trillium Health Partners
Mississauga, ON
- Full-time
Reporting to the Director of the Cardiac Health Program, the Nurse Practitioner is an advanced practice nurse whose role is comprised of five domains of practice including clinical…
Added 3 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 3 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused
Added 4 hours ago
M
Director, Operations
Medavie
St. John's, NL · NL Head Office MHNL St. John's (NL)
- Full-time
Demonstrated experience in a geographically dispersed, complex, multi program/service environment including multi-unionized environments.
Added 4 hours ago
H
Director Nursing Services
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Experience related to program development and/or health care or equivalent combination of education and experience
Added 4 hours ago
B
Field Excellence Lead, Nephrology
Biogen
Field, BC
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Minimum 3+ years of field line leadership experience managing customer-facing teams (District General Manager, Regional Director, Area Business Director, or equivalent).
Added 4 hours ago
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Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to…
Added 4 hours ago
LH
Development Officer, Events & Community Engagement
London Health Sciences Foundation
London, ON
- Contract
Work collaboratively with LHSF’s Development, Marketing, Finance and Donor Experience teams, as well as LHSC program staff and physicians, to coordinate support for community fundraising…
Added 5 hours ago
SJ
Manager Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON
- $66.33 to $76.9 CAD / hour
- Full-time
Reporting to the Director of Interprofessional Practice, the Manager, Occupational Therapy, Physiotherapy and Recreational Therapeutic Services provides strategic, clinical, operational,…
Added 6 hours ago
AH
Senior Consultant
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…delivery. This role combines quality improvement leadership, patient and resident safety, stakeholder engagement, project management, risk management, and performance evaluation. You'll…
Added 6 hours ago
SS
Personal Support Worker | Temporary Part Time Evening | 4 Shifts
Sienna Senior Living
Elmira, ON
- Part-time
…form a deep understanding of your residents and their living experience. You will build relationships with the residents and their family members, offering a variety of support options and…
Added 6 hours ago
LPN 1.0 Perm Nights 2nd-005
Winnipeg Regional Health Authority
Winnipeg, MB
SUPERVISOR’S TITLE: Director of Care or Designate
Added 6 hours ago
OS
(TEMPORARY FULL TIME) SENIOR CLINICAL RESEARCH ASSOCIATE - RESEARCH AND ACADEMICS
Ontario Shores Centre for Mental Health Sciences
Whitby, ON
- Full-time
…observation of staff assessment skills and determine readiness for patient contact, and providing coordination and leadership to the team. In addition, the candidate will provide assistance…
Added 6 hours ago
ID
Ultrasound Technologist
ila diagnostics
Bridgewater, NS
- Full-time
The successful candidate will work collaboratively with the Medical Director, radiologists, referring physicians, administrative personnel, and other healthcare professionals to provide…
Added 8 hours ago
PH
Social Worker
Provincial Health Services Authority
Kamloops, BC
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The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…

Medavie

Director, Operations

St. John's, NL, Canada
NL Head Office MHNL St. John's (NL), Canada

$130,000 to $150,000 annually. · Full-time

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Job details

Pay: $130,000 to $150,000 annually.
Job type: Full-time
Apply by: Oct 20, 2026
Experience: Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Type:

Permanent

Closing date:

2026-10-20

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Chief Operating Office (COO), the Director, Operations works closely with the other members of the Senior Management team to ensure seamless delivery of service to our clients and information flow throughout the divisions within MHNL while meeting or exceeding performance requirements. The Director, Operations, while being responsible for the day-to-day operations of MHNL, will possess a management style that is transformational, visionary, creative, collaborative, and supportive of the vision, goals, mission and values of the organization leading staff and systems responsible to meet service delivery performance requirements. Working closely with other members of the Senior Management team and key parties, you will collaboratively develop strategic operational plans that are aligned with the organization’s plans ensuring the continuity and improvement of MHNL’s operations and standards. The incumbent will ensure adoption and integration processes are in place for the projects being created through the innovation and integration stream.

Responsibilities include:

Provide leadership for the overall operational effectiveness of the MHNL operations through established best practices and standardized operating policies and task responsibilities.

Provide direction and guidance to the operational teams to assist them with the implementation of best practices.

Mentor and develop staff using a supportive and collaborative approach, assigning accountabilities, set objectives, establish priorities, monitor, and evaluate results.

Lead, accountable for and oversee the annual development and implementation of the operations business planning process and budgets.

Work in conjunction with the Director, System Performance to ensure the application of clinical competency maintenance programming that allows clinical management staff to maintain clinical skills and registration.

Coordinate labor contingency plans in conjunction with Human Resources.

Oversight and coordination of special events and/or disasters that will impact our provincial system in whole or part.

Ensure the appropriate staffing/training policies and procedures are in place at the supervisory level to ensure the consistent application of operational, contractual, procedures on a daily/weekly/annual basis.

Responsible for business continuity in the event of situations impacting MHNL’s ability to deliver service.

Serve as a management liaison on various boards and committees; and

Provide leadership by participating, supporting, and ensuring accountabilities for all initiatives that foster a culture of patient safety and a safe work environment.

Professional Qualifications & Competencies:

Post-secondary education is required in the health sciences field, or related field or approved equivalent combination of education and experience.

Post graduate studies or master’s degree, preferably in the business field, is preferred.

Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.

Experience in the service and/or health care sector is an asset.

Valid Newfoundland and Labrador Class 4 Drivers License (or equivalent) or the ability to obtain one, with a satisfactory driving record.

Member in good standing of your licensure association.

Demonstrated experience in a geographically dispersed, complex, multi program/service environment including multi-unionized environments.

Demonstrated ability to effectively lead in times of meaningful change.

Experience with operations and financial performance.

Specialized knowledge in business development planning and project management is required; and

Possess an active paramedic license in good standing with your professional association.

Are an effective two way internal and external communicator who can build and foster positive relationship with employees and stakeholders.

Are a visible leader with a proven record of empowering and leading employees successfully.

Are someone who can demonstrate a broad understanding of principals of financial management and marketing expertise necessary to assist with negotiations while using cost-benefit thinking to set priorities and manage expenditures.

Are an individual with intimate and vast knowledge of the Newfoundland and Labrador health care and delivery of emergency services.

Are a leader who models a high standard of ethics, is honest and fair in all dealings; and

Have the ability to formulate objectives and priorities by implementing plans consistently with the long-term interest of the organization in a global environment capitalizing on opportunities and managing risks.

Salary Range

$130,000 to $150,000 annually.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job - you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

Apply About employer

More about this job

Responsibilities

The Director, Operations provides leadership for the overall operational effectiveness of Medavie Health NL, ensuring seamless service delivery and performance requirements. They are responsible for developing strategic operational plans, managing budgets, and mentoring staff to foster a culture of patient safety and operational excellence.

Requirements

Candidates must have a post-secondary education in health sciences or a related field, with a master's degree preferred. A minimum of 10 years of progressive leadership experience, preferably in EMS management, and an active paramedic license are required.

Skills

Leadership
Operations management
Strategic planning
Budgeting
Project management
Clinical competency maintenance
Business continuity
Emergency medical services management
Stakeholder management
Financial management
Change management
Policy development
Risk management
Negotiation
Team mentoring

Benefits

Performance-based incentive programs
Professional growth opportunities
Supportive leadership

Visa sponsorship

Not detected in the job text

Keywords

Operations
Leadership
EMS Management
Healthcare
Strategic Planning
Budgeting
Project Management
Clinical Competency
Business Continuity
Paramedic
Emergency Services
Stakeholder Relations
Financial Management
Change Management
Policy Development
Risk Management
Negotiation
Patient Safety
Workplace Safety
Newfoundland and Labrador
Medavie Health NL
Ambulance Service
Mobile Integrated Health
Community Paramedicine
Multi-unionized environment

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