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Added 2 mins ago
TP
Senior Specialist, Procurement Governance
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Procurement Governance & Compliance, you will support the development, administration, and continuous improvement of Procurement’s governance framework…
Added 2 mins ago
AD
Director of Financial Planning and Analysis
Aventus Development Corp.
Burlington, ON
- $140,000 to $165,000 CAD / year
- Full-time
Aventus Development Corp. is looking for an experienced Director, Financial Planning & Analysis (FP&A) to join our growing team. This is a new role with the opportunity to build and own our…
Added 2 mins ago
LF
Program Coordinator – Full time Temporary
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Surrey, BC
- Full-time
Reporting to the Executive Director, this position is primarily an office position based in-person in Cloverdale, however, a remote or hybrid arrangement may be considered for the right…
Added 2 mins ago
C
Senior Copywriter
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Vancouver, BC
- Full-time
…push it further. Whether flying solo or teaming up with an Art Director, they own projects end to end, turning big ideas into bold, cross-channel work. Senior creatives set the bar high -…
Added 13 mins ago
CI
Health Care Aide (2026-1049)
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Calgary, AB
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Reporting directly to the Director of Care, the Health Care Aide (HCA) is a regulated member of the interprofessional health care team who provides ongoing client care. The HCA observes,…
Added 13 mins ago
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Restorative Measures Coordinator
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…deliver restorative initiatives by working closely with the director of community safety, the FCSS justice supports worker, Elders, leadership, community members, and partner…
Added 13 mins ago
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Customer Success Manager
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- Full-time
…through a product capability and explaining business impact to a director. You thrive on variety and volume, and you take pride in doing high quality work at…
Added 13 mins ago
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Youth Justice Counsellor
arc programs
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Added 13 mins ago
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Executive Director
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Cupar, SK
- Full-time
…SHA, is seeking a TEMPORARY FULL TIME OUT OF SCOPE EXECUTIVE DIRECTOR who will be responsible for the operations of this 45 bed level 3 and 4 long-term care facility, located only 45 miles…
Added 13 mins ago
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Program Reporting Manager
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- Full-time
To plan, organize, direct, and evaluate the financial operations of government funded programs. To ensure adherence to funder reporting and program specific agreements.
Added 13 mins ago
A
Associate Director, Head of Vivarium Operations
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Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
…effective delivery covering all elements of animal care and use program in support of research activities. Accountable for maintaining high standards of animal welfare, husbandry, facility…
Added 25 mins ago
SS
Personal Support Worker | Permanent Part-Time Evening
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Toronto, ON
- Part-time
Reporting to an Associate Director of Care, the Personal Support Worker is a critical role within our communities as it impacts the lives of residents.
Added 25 mins ago
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Director of Care | Temporary, Full-Time
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…environment where you will make a meaningful difference. As a Director of Care, you will lead a team of clinical professionals to build relationships with residents and their family…
Added 25 mins ago
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Director of Wellness
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Alliston, ON
- Full-time
Reporting to the General Manager, the Director of Wellness will lead a clinical team to provide care support and services.
Added 25 mins ago
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Senior Director, Marketing and Communications
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Lead the marketing strategy for the Summer Program in close collaboration with the Camp Director, Summer School Principal and the Executive Director, Enrolment Management and Strategic…
Added 31 mins ago
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Cabinet du directeur général / Director General's Office - Analyste, Régulier à temps plein- 35 heures par semaine / Analyst, Regular full-time- 35 hours per week
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Added 31 mins ago
TI
Director-Data Retention
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Toronto, ON
- Contract
TekStaff's Client has a current vacancy for a 'Director-Data Retention"
Added 31 mins ago
TP
Specialist, Procurement Governance
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Procurement Governance & Compliance, you will administer key procurement governance programs and support policy, compliance, reporting and continuous…
Added 31 mins ago
H
Senior Director, Global Delivery Lead - Data Retention
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ON · Ontario, Canada
- Contract
Job Title: Senior Director, Global Delivery Lead - Data Retention
Added 31 mins ago
DI
Director, Insights
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ON · Ontario, Canada
- Full-time
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Added 31 mins ago
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Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 31 mins ago
BC
Quality and Patient Safety Consultant
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Added 31 mins ago
B
Customer Success Manager
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Toronto, ON
- Full-time
…through a product capability and explaining business impact to a director. You thrive on variety and volume, and you take pride in doing high quality work at…
Added 31 mins ago
FB
Food Safety and Quality Auditor
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- Full-time
The Food Safety and Quality Auditor reports to the Director of Compliance and Food Safety Auditing of NA . The Food Safety and Quality Auditor leads the site effort to develop its HACCP…
Added 31 mins ago
SH
Clerk - Cardiac Sciences
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Medavie

Director, Operations

St. John's, NL, Canada
NL Head Office MHNL St. John's (NL), Canada

$130,000 to $150,000 annually. · Full-time

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Job details

Pay: $130,000 to $150,000 annually.
Job type: Full-time
Apply by: Oct 20, 2026
Experience: Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Type:

Permanent

Closing date:

2026-10-20

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Chief Operating Office (COO), the Director, Operations works closely with the other members of the Senior Management team to ensure seamless delivery of service to our clients and information flow throughout the divisions within MHNL while meeting or exceeding performance requirements. The Director, Operations, while being responsible for the day-to-day operations of MHNL, will possess a management style that is transformational, visionary, creative, collaborative, and supportive of the vision, goals, mission and values of the organization leading staff and systems responsible to meet service delivery performance requirements. Working closely with other members of the Senior Management team and key parties, you will collaboratively develop strategic operational plans that are aligned with the organization’s plans ensuring the continuity and improvement of MHNL’s operations and standards. The incumbent will ensure adoption and integration processes are in place for the projects being created through the innovation and integration stream.

Responsibilities include:

Provide leadership for the overall operational effectiveness of the MHNL operations through established best practices and standardized operating policies and task responsibilities.

Provide direction and guidance to the operational teams to assist them with the implementation of best practices.

Mentor and develop staff using a supportive and collaborative approach, assigning accountabilities, set objectives, establish priorities, monitor, and evaluate results.

Lead, accountable for and oversee the annual development and implementation of the operations business planning process and budgets.

Work in conjunction with the Director, System Performance to ensure the application of clinical competency maintenance programming that allows clinical management staff to maintain clinical skills and registration.

Coordinate labor contingency plans in conjunction with Human Resources.

Oversight and coordination of special events and/or disasters that will impact our provincial system in whole or part.

Ensure the appropriate staffing/training policies and procedures are in place at the supervisory level to ensure the consistent application of operational, contractual, procedures on a daily/weekly/annual basis.

Responsible for business continuity in the event of situations impacting MHNL’s ability to deliver service.

Serve as a management liaison on various boards and committees; and

Provide leadership by participating, supporting, and ensuring accountabilities for all initiatives that foster a culture of patient safety and a safe work environment.

Professional Qualifications & Competencies:

Post-secondary education is required in the health sciences field, or related field or approved equivalent combination of education and experience.

Post graduate studies or master’s degree, preferably in the business field, is preferred.

Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.

Experience in the service and/or health care sector is an asset.

Valid Newfoundland and Labrador Class 4 Drivers License (or equivalent) or the ability to obtain one, with a satisfactory driving record.

Member in good standing of your licensure association.

Demonstrated experience in a geographically dispersed, complex, multi program/service environment including multi-unionized environments.

Demonstrated ability to effectively lead in times of meaningful change.

Experience with operations and financial performance.

Specialized knowledge in business development planning and project management is required; and

Possess an active paramedic license in good standing with your professional association.

Are an effective two way internal and external communicator who can build and foster positive relationship with employees and stakeholders.

Are a visible leader with a proven record of empowering and leading employees successfully.

Are someone who can demonstrate a broad understanding of principals of financial management and marketing expertise necessary to assist with negotiations while using cost-benefit thinking to set priorities and manage expenditures.

Are an individual with intimate and vast knowledge of the Newfoundland and Labrador health care and delivery of emergency services.

Are a leader who models a high standard of ethics, is honest and fair in all dealings; and

Have the ability to formulate objectives and priorities by implementing plans consistently with the long-term interest of the organization in a global environment capitalizing on opportunities and managing risks.

Salary Range

$130,000 to $150,000 annually.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job - you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

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More about this job

Responsibilities

The Director, Operations provides leadership for the overall operational effectiveness of Medavie Health NL, ensuring seamless service delivery and performance requirements. They are responsible for developing strategic operational plans, managing budgets, and mentoring staff to foster a culture of patient safety and operational excellence.

Requirements

Candidates must have a post-secondary education in health sciences or a related field, with a master's degree preferred. A minimum of 10 years of progressive leadership experience, preferably in EMS management, and an active paramedic license are required.

Skills

Leadership
Operations management
Strategic planning
Budgeting
Project management
Clinical competency maintenance
Business continuity
Emergency medical services management
Stakeholder management
Financial management
Change management
Policy development
Risk management
Negotiation
Team mentoring

Benefits

Performance-based incentive programs
Professional growth opportunities
Supportive leadership

Visa sponsorship

Not detected in the job text

Keywords

Operations
Leadership
EMS Management
Healthcare
Strategic Planning
Budgeting
Project Management
Clinical Competency
Business Continuity
Paramedic
Emergency Services
Stakeholder Relations
Financial Management
Change Management
Policy Development
Risk Management
Negotiation
Patient Safety
Workplace Safety
Newfoundland and Labrador
Medavie Health NL
Ambulance Service
Mobile Integrated Health
Community Paramedicine
Multi-unionized environment

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