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Added 36 mins ago
CE
Peer Housing Navigator
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $23.59 to $32.13 CAD / hour
- Part-time
…initiatives. The organization is committed to person-centred service delivery, collaboration, lived-experience leadership, and continuous improvement in support of meaningful and lasting…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Partner with the Senior Director, Human Resources on complex or high-risk matters.
Added 1 hour ago
Sr Dir, Finance Consolidation
Rogers Communications
Toronto, ON
The Senior Director, Finance Consolidation is responsible for leading enterprise-wide financial planning, forecasting, budgeting, consolidation, and executive reporting across all major…
Added 1 hour ago
RD
Senior Associate
RBC Dominion Securities
Richmond Hill, ON
- Full-time
The RBC Dominion Securities branch located in Richmond Hill is looking for a resourceful, efficient and collaborative individual to join a high-performing Director's Council Team.
Added 1 hour ago
CI
Proposal Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
Acts as back-up to the Director Proposals / Senior Proposal Manager in assigning proposal development responsibilities
Added 1 hour ago
UO
Manager, Equity, Diversity and Inclusion (EDI) in Research, Research Services
University of Calgary
Calgary, AB
- Full-time
Reporting to the Senior Director, Research Services, the Manager, EDI in Research leads a team that supports institutional EDIA initiatives, including advising and collaborating on major…
Added 1 hour ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
Lead, mentor, and develop a high-performing team of Implementation Managers, Program Delivery Leads, Senior Consultants, and Implementation Consultants.
Added 1 hour ago
NB
Product Owner
National Bank of Canada
Montreal, QC
- Full-time
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Added 1 hour ago
WO
Nurse Practitioner - Stroke Program
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- Full-time
Reporting to the Director, Cardiovascular, Chronic Disease and Stroke, the Nurse Practitioner (NP) will be responsible for the provision of clinical care within the Stroke program.
Added 1 hour ago
TB
Senior Manager, Supply Chain Analytics
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Senior Manager, Supply Chain Analytics, reporting to the Senior Director, Supply Chain. This vacancy is a full-time, permanent opportunity. The Sr. Manager,…
Added 1 hour ago
CG
Proposal Specialist
Calian Group
Ottawa, ON
- Full-time
Acts as back-up to the Director Proposals / Senior Proposal Manager in assigning proposal development responsibilities
Added 1 hour ago
WO
Nurse Practitioner - Stroke Program
William Osler Health System
Brampton, ON
- Full-time
Reporting to the Director, Cardiovascular, Chronic Disease and Stroke, the Nurse Practitioner (NP) will be responsible for the provision of clinical care within the Stroke program.
Added 1 hour ago
NB
Product Owner
National Bank of Canada
Montreal, QC
- Full-time
As a Director, Product Owner within the New Products & Activities team at National Bank of Canada, you will play a key role in driving strategic transformation initiatives across our…
Added 1 hour ago
Senior Project Manager - Vancouver
Bronswerk Group & Affiliates
North Vancouver, BC
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Added 1 hour ago
Manager, Software Development (Vehicle Services)
PayByPhone
Vancouver, BC
Reports to: Senior Director, Application Development
Added 1 hour ago
GW
Director Corporate Services
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Ottawa, ON
- $160,000 to $200,000 CAD / year
- Full-time
The Director, Corporate Services is a senior leadership role responsible for overseeing the delivery of corporate services across all Gowling WLG offices nationally. This role provides…
Added 1 hour ago
BB
Biomarker & Bioanalytical Development Lead (Director / Senior Director)
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Vancouver, BC
- Full-time
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Added 1 hour ago
MU
Associate Director Operations and Systems
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Brown Student Serv.
- Full-time
Reporting to the Director of the Scholarships & Student Aid Office, the Associate Director provides strategic leadership in operations, systems, and service delivery. The role oversees…
Added 2 hours ago
Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
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- Lead director-level engagements, co-innovation workshops, and strategic planning sessions with Product, Engineering, and Technology leadership within ISV accounts
Added 2 hours ago
B
Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
The incumbent will lead a team of quantitative, analytics and engineering professionals while acting as a senior advisor to business leaders on data, analytics, investment technology and…
Added 3 hours ago
Executive Director
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…successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit Qaujimajatuqangit…
Added 4 hours ago
RB
Senior Associate
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- Full-time
The RBC Dominion Securities branch located in Richmond Hill is looking for a resourceful, efficient and collaborative individual to join a high-performing Director's Council Team.
Added 4 hours ago
Senior Manager, Product Marketing Strategy, Planning and Delivery, Canadian Banking
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Drive sustained and profitable revenue growth through the planning, development and delivery of acquisition and customer engagement marketing programs. As a member of the Marketing Planning…
Added 4 hours ago
DO
Program Manager Reporting
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
…translate complex information into clear, actionable insights for senior decision makers. Just as importantly, you will be able to build strong relationships, influence stakeholders and…
Added 4 hours ago
TI
Manager, Enterprise Risk Management
Teranet Inc.
Toronto, ON
- $140,400 to $152,100 CAD / year
- Full-time
…improvement of Teranet's Business Continuity Management (BCM) Program. Reporting to the Director, Enterprise Risk Management, and working closely with the Senior Manager ERM, the role…

Medavie

Director, Operations

St. John's, NL, Canada
NL Head Office MHNL St. John's (NL), Canada

$130,000 to $150,000 annually. · Full-time

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Job details

Pay: $130,000 to $150,000 annually.
Job type: Full-time
Apply by: Oct 20, 2026
Experience: Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Type:

Permanent

Closing date:

2026-10-20

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Chief Operating Office (COO), the Director, Operations works closely with the other members of the Senior Management team to ensure seamless delivery of service to our clients and information flow throughout the divisions within MHNL while meeting or exceeding performance requirements. The Director, Operations, while being responsible for the day-to-day operations of MHNL, will possess a management style that is transformational, visionary, creative, collaborative, and supportive of the vision, goals, mission and values of the organization leading staff and systems responsible to meet service delivery performance requirements. Working closely with other members of the Senior Management team and key parties, you will collaboratively develop strategic operational plans that are aligned with the organization’s plans ensuring the continuity and improvement of MHNL’s operations and standards. The incumbent will ensure adoption and integration processes are in place for the projects being created through the innovation and integration stream.

Responsibilities include:

Provide leadership for the overall operational effectiveness of the MHNL operations through established best practices and standardized operating policies and task responsibilities.

Provide direction and guidance to the operational teams to assist them with the implementation of best practices.

Mentor and develop staff using a supportive and collaborative approach, assigning accountabilities, set objectives, establish priorities, monitor, and evaluate results.

Lead, accountable for and oversee the annual development and implementation of the operations business planning process and budgets.

Work in conjunction with the Director, System Performance to ensure the application of clinical competency maintenance programming that allows clinical management staff to maintain clinical skills and registration.

Coordinate labor contingency plans in conjunction with Human Resources.

Oversight and coordination of special events and/or disasters that will impact our provincial system in whole or part.

Ensure the appropriate staffing/training policies and procedures are in place at the supervisory level to ensure the consistent application of operational, contractual, procedures on a daily/weekly/annual basis.

Responsible for business continuity in the event of situations impacting MHNL’s ability to deliver service.

Serve as a management liaison on various boards and committees; and

Provide leadership by participating, supporting, and ensuring accountabilities for all initiatives that foster a culture of patient safety and a safe work environment.

Professional Qualifications & Competencies:

Post-secondary education is required in the health sciences field, or related field or approved equivalent combination of education and experience.

Post graduate studies or master’s degree, preferably in the business field, is preferred.

Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.

Experience in the service and/or health care sector is an asset.

Valid Newfoundland and Labrador Class 4 Drivers License (or equivalent) or the ability to obtain one, with a satisfactory driving record.

Member in good standing of your licensure association.

Demonstrated experience in a geographically dispersed, complex, multi program/service environment including multi-unionized environments.

Demonstrated ability to effectively lead in times of meaningful change.

Experience with operations and financial performance.

Specialized knowledge in business development planning and project management is required; and

Possess an active paramedic license in good standing with your professional association.

Are an effective two way internal and external communicator who can build and foster positive relationship with employees and stakeholders.

Are a visible leader with a proven record of empowering and leading employees successfully.

Are someone who can demonstrate a broad understanding of principals of financial management and marketing expertise necessary to assist with negotiations while using cost-benefit thinking to set priorities and manage expenditures.

Are an individual with intimate and vast knowledge of the Newfoundland and Labrador health care and delivery of emergency services.

Are a leader who models a high standard of ethics, is honest and fair in all dealings; and

Have the ability to formulate objectives and priorities by implementing plans consistently with the long-term interest of the organization in a global environment capitalizing on opportunities and managing risks.

Salary Range

$130,000 to $150,000 annually.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job - you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

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More about this job

Responsibilities

The Director, Operations provides leadership for the overall operational effectiveness of Medavie Health NL, ensuring seamless service delivery and performance requirements. They are responsible for developing strategic operational plans, managing budgets, and mentoring staff to foster a culture of patient safety and operational excellence.

Requirements

Candidates must have a post-secondary education in health sciences or a related field, with a master's degree preferred. A minimum of 10 years of progressive leadership experience, preferably in EMS management, and an active paramedic license are required.

Skills

Leadership
Operations management
Strategic planning
Budgeting
Project management
Clinical competency maintenance
Business continuity
Emergency medical services management
Stakeholder management
Financial management
Change management
Policy development
Risk management
Negotiation
Team mentoring

Benefits

Performance-based incentive programs
Professional growth opportunities
Supportive leadership

Visa sponsorship

Not detected in the job text

Keywords

Operations
Leadership
EMS Management
Healthcare
Strategic Planning
Budgeting
Project Management
Clinical Competency
Business Continuity
Paramedic
Emergency Services
Stakeholder Relations
Financial Management
Change Management
Policy Development
Risk Management
Negotiation
Patient Safety
Workplace Safety
Newfoundland and Labrador
Medavie Health NL
Ambulance Service
Mobile Integrated Health
Community Paramedicine
Multi-unionized environment

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