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Added 49 mins ago
SL
Associate Director, Investment Data - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Associate Director will work closely with business stakeholders, data engineers, architects, and development teams to transform business concepts and data requirements into scalable…
Added 49 mins ago
SM
Associate Director, Investment Data - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
- Full-time
The Associate Director will work closely with business stakeholders, data engineers, architects, and development teams to transform business concepts and data requirements into scalable…
Added 1 hour ago
Program Manager and Analyst, HR Transformation
Electronic Arts
Vancouver, BC
Reporting to the Senior Director, PE Technology Systems, you will bring together business insight, data, and emerging technology to help shape how work gets done across People Experience.…
Added 1 hour ago
B
Health & Safety Coordinator
BGIS
Montreal, QC
- Full-time
Reporting to the Director, Wellness, the Health, Safety & Wellness Coordinator will assist and support in the continued development, implementation and evaluation of our health & safety and…
Added 1 hour ago
MC
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
Merck Canada
Kirkland, QC
- Full-time
Added 2 hours ago
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Added 2 hours ago
RB
Senior Director, ALM Research & Analytics
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- Full-time
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Added 2 hours ago
UO
Clinical Admin Clerk
University of Alberta
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- Full-time
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Corporate Continuous Improvement Facilitator
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Saint John, NB
- Full-time
Reporting to the Corporate Director, Business Performance and Continuous Improvement, the Continuous Improvement Facilitator is responsible for the development, delivery, and continuous…
Added 2 hours ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
Fraser Health Authority
Port Moody, BC
- $55.25 to $79.42 CAD / hour
- Part-time
…offers the opportunity to lead talented teams, drive innovative solutions, and contribute to system-wide initiatives that support quality, patient-centred…
Added 2 hours ago
Associate Director, Social Policy
Government of Alberta
AB
As an Associate Director, you will monitor political, program and service developments in the context of intergovernmental policy, provide strategic advice and policy analysis, disseminate…
Added 3 hours ago
EK
Manager, Technical Support (15-Month Contract)
Earls Kitchen + Bar
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- Contract
Accountable for overall team adherence to Service Level Agreement targets and implementing solutions to improve metrics.
Added 3 hours ago
People Business Partner, Lyft Urban Solutions
Lyft
Montreal, QC
Lyft Urban Solutions (LUS) creates bikeshare programs that riders love, cities need, and operators value. We design, build and support the bikes and stations technology behind bikeshare…
Added 3 hours ago
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Manager, Learning, Well-being & Engagement
Georgian Bay General Hospital
Midland, ON
- $121,000 to $133,984 CAD / year
- Full-time
…experience and ensure a safe, healthy, and high-performing workplace. This role oversees three key portfolios - learning and development, employee engagement and well-being (occupational…
Added 3 hours ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Contract
- Remote
Position: Brand Program Manager, Brand Strategy & Creative Services (12-month contract)
Added 4 hours ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Contract
Position: Brand Program Manager, Brand Strategy & Creative Services (12-month contract)
Added 4 hours ago
B
Health & Safety Coordinator
BGIS
Montreal, QC
- Full-time
Reporting to the Director, Wellness, the Health, Safety & Wellness Coordinator will assist and support in the continued development, implementation and evaluation of our health & safety and…
Added 5 hours ago
CM
Service Desk Analyst FTC 2026-7036
Cambridge Memorial Hospital
Cambridge, ON
- Other
Support connectivity for offsite users. Support /troubleshoot software problems by remote connection to user. Recommend and implement corrective solutions.
Added 5 hours ago
DC
M&A and FP&A Analyst
Dillon Consulting Limited
London, ON
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Target Evaluation & Valuation: Support the Director of M&A in financial modelling, valuation, and evaluating potential acquisition targets.
Added 5 hours ago
A
Product Development Assistant
ARC'TERYX
North Vancouver, BC
- Full-time
Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain
Added 6 hours ago
AE
Product Development Assistant
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain
Added 6 hours ago
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Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve,…
Added 6 hours ago
M
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
Added 6 hours ago
IF
Director, Specialty Lines
Intact FC
Toronto, ON · Mississauga, ON · Montreal, QC
- Full-time
We are seeking a dynamic and strategic Director to join our Specialty Solutions team. In this role, you will lead a national team of managers and specialists responsible for underwriting…
Added 7 hours ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
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…an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for…

Medavie

Director, Operations

St. John's, NL, Canada
NL Head Office MHNL St. John's (NL), Canada

$130,000 to $150,000 annually. · Full-time

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Job details

Pay: $130,000 to $150,000 annually.
Job type: Full-time
Apply by: Oct 20, 2026
Experience: Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Type:

Permanent

Closing date:

2026-10-20

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Chief Operating Office (COO), the Director, Operations works closely with the other members of the Senior Management team to ensure seamless delivery of service to our clients and information flow throughout the divisions within MHNL while meeting or exceeding performance requirements. The Director, Operations, while being responsible for the day-to-day operations of MHNL, will possess a management style that is transformational, visionary, creative, collaborative, and supportive of the vision, goals, mission and values of the organization leading staff and systems responsible to meet service delivery performance requirements. Working closely with other members of the Senior Management team and key parties, you will collaboratively develop strategic operational plans that are aligned with the organization’s plans ensuring the continuity and improvement of MHNL’s operations and standards. The incumbent will ensure adoption and integration processes are in place for the projects being created through the innovation and integration stream.

Responsibilities include:

Provide leadership for the overall operational effectiveness of the MHNL operations through established best practices and standardized operating policies and task responsibilities.

Provide direction and guidance to the operational teams to assist them with the implementation of best practices.

Mentor and develop staff using a supportive and collaborative approach, assigning accountabilities, set objectives, establish priorities, monitor, and evaluate results.

Lead, accountable for and oversee the annual development and implementation of the operations business planning process and budgets.

Work in conjunction with the Director, System Performance to ensure the application of clinical competency maintenance programming that allows clinical management staff to maintain clinical skills and registration.

Coordinate labor contingency plans in conjunction with Human Resources.

Oversight and coordination of special events and/or disasters that will impact our provincial system in whole or part.

Ensure the appropriate staffing/training policies and procedures are in place at the supervisory level to ensure the consistent application of operational, contractual, procedures on a daily/weekly/annual basis.

Responsible for business continuity in the event of situations impacting MHNL’s ability to deliver service.

Serve as a management liaison on various boards and committees; and

Provide leadership by participating, supporting, and ensuring accountabilities for all initiatives that foster a culture of patient safety and a safe work environment.

Professional Qualifications & Competencies:

Post-secondary education is required in the health sciences field, or related field or approved equivalent combination of education and experience.

Post graduate studies or master’s degree, preferably in the business field, is preferred.

Minimum 10 years of progressive leadership experience, preferably in EMS management within a high-performance accredited system.

Experience in the service and/or health care sector is an asset.

Valid Newfoundland and Labrador Class 4 Drivers License (or equivalent) or the ability to obtain one, with a satisfactory driving record.

Member in good standing of your licensure association.

Demonstrated experience in a geographically dispersed, complex, multi program/service environment including multi-unionized environments.

Demonstrated ability to effectively lead in times of meaningful change.

Experience with operations and financial performance.

Specialized knowledge in business development planning and project management is required; and

Possess an active paramedic license in good standing with your professional association.

Are an effective two way internal and external communicator who can build and foster positive relationship with employees and stakeholders.

Are a visible leader with a proven record of empowering and leading employees successfully.

Are someone who can demonstrate a broad understanding of principals of financial management and marketing expertise necessary to assist with negotiations while using cost-benefit thinking to set priorities and manage expenditures.

Are an individual with intimate and vast knowledge of the Newfoundland and Labrador health care and delivery of emergency services.

Are a leader who models a high standard of ethics, is honest and fair in all dealings; and

Have the ability to formulate objectives and priorities by implementing plans consistently with the long-term interest of the organization in a global environment capitalizing on opportunities and managing risks.

Salary Range

$130,000 to $150,000 annually.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job - you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

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More about this job

Responsibilities

The Director, Operations provides leadership for the overall operational effectiveness of Medavie Health NL, ensuring seamless service delivery and performance requirements. They are responsible for developing strategic operational plans, managing budgets, and mentoring staff to foster a culture of patient safety and operational excellence.

Requirements

Candidates must have a post-secondary education in health sciences or a related field, with a master's degree preferred. A minimum of 10 years of progressive leadership experience, preferably in EMS management, and an active paramedic license are required.

Skills

Leadership
Operations management
Strategic planning
Budgeting
Project management
Clinical competency maintenance
Business continuity
Emergency medical services management
Stakeholder management
Financial management
Change management
Policy development
Risk management
Negotiation
Team mentoring

Benefits

Performance-based incentive programs
Professional growth opportunities
Supportive leadership

Visa sponsorship

Not detected in the job text

Keywords

Operations
Leadership
EMS Management
Healthcare
Strategic Planning
Budgeting
Project Management
Clinical Competency
Business Continuity
Paramedic
Emergency Services
Stakeholder Relations
Financial Management
Change Management
Policy Development
Risk Management
Negotiation
Patient Safety
Workplace Safety
Newfoundland and Labrador
Medavie Health NL
Ambulance Service
Mobile Integrated Health
Community Paramedicine
Multi-unionized environment

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