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Added 5 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 5 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 50 mins ago
NB
Banking advisor
National Bank of Canada
Kamloops, BC
- Full-time
…literacy, Driving Results, Empathy, Finance, Funding, Information Analysis, Insurance, Investments, Learning Agility, Mortgages, Oral Communication, Personal Banking, Proposal Generation,…
Added 50 mins ago
PH
Demand Planner
Parker Hannifin
Milton, ON
- Full-time
…supports customer service, inventory optimization, production, and financial objectives. This position leads the forecasting process, prepares for and facilitates Collaborative Planning,…
Added 3 hours ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 5 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
GW
Manager, Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
- $101,000 to $125,000 CAD / year
- Full-time
The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice…
Added 5 hours ago
TO
Control Centre Supervisor
Town of Oakville
Oakville, ON
- Full-time
Reporting to the Manager of Transit Operations this position is responsible for supervising the dispatch and delivery of all fixed route conventional, specialized, demand responsive and…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 5 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 6 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 6 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
Peri-Operative Services at SickKids is looking for an Intermediate Financial Analyst, to join the Physician Billing Operations team. Reporting to the Senior Manager, POS Business…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
New Westminster, BC
- Full-time
…designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
Chilliwack, BC
- Full-time
…designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
Delta, BC
- Full-time
…designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and…
Added 6 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and…
Added 6 hours ago
RT
Principal Adviser Remuneration - Incentive Design
Rio Tinto
Montreal, QC
- Full-time
Lead financial modelling, scenario and sensitivity analysis to assess the cost, risk, value-creation and performance implications of alternative incentive designs.
Added 6 hours ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
Advanced Excel proficiency, including experience analyzing large datasets, conducting financial analysis, and preparing performance reports.
Added 6 hours ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
Advanced Excel proficiency, including experience analyzing large datasets, conducting financial analysis, and preparing performance reports.
Added 6 hours ago
TU
Administrative Clerk
The University of British Columbia
Vancouver, BC
- $4,442 to $4,877 CAD / month
- Full-time
…inquiries. Produces reports and other documents, processes financial and payroll transactions, schedules, and performs routine administrative tasks, including data entry, updating and…
Added 8 hours ago
PL
Purchasing Manager-Acton Head office
Purity Life Health Products LP
Acton, ON
- $88,725 to $104,475 CAD / year
- Full-time
Are you the Purchasing Manager we are looking for?
Added 8 hours ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
Anticipate emerging customer trends as a basis for recommending business offerings (financial products, insurance and estate planning) to the clients
Added 9 hours ago
M
Metro Estimating Lead
Microsoft
Goodwood, ON · Toronto, ON
- Full-time
The Estimator will report directly to the Regional Estimating Manager and will have dotted-line interactions with the Global Estimating Team to deliver accurate estimates that incorporate…
Added 10 hours ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…

Medavie

Manager Case Management Services

NB, Canada
NL, Canada
NS, Canada
ON, Canada
PE, Canada
Montreal, QC, Canada
MBC QC Local Office Montréal, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Reporting to the AVP, Disability Management Operations, the Manager, Life & Disability Management is accountable for the operational performance, quality, and outcomes of STD and LTD disability claims. The role requires strong business acumen, strategic mindset, and execution focus to ensure consistent application of proactive, evidence-based disability management practices that improve recovery, sustainable return-to-work outcomes, customer experience, and plan sponsor value.

The Manager leads and develops high-performing teams, fosters strong internal and external partnerships, and drives continuous improvement initiatives aligned with Medavie Blue Cross's disability management strategy and Curated Care model. The role may provide leadership for specialized claim pathways, including mental health and other complex disability segments, while ensuring operational excellence, risk management, and consistent customer outcomes.

What You’ll Do:

Leadership & Execution

Oversees the implementation and the application of all programs/processes related to the management of STD & LTD claims including specialized areas such as mental health and complex disability management.
Applies strong business acumen to balance quality, cost, duration, and risk while maintaining a customer‑focused approach.
Ensures accountability for results through disciplined execution, performance monitoring, and timely decision‑making.
Provides leadership and operational oversight for specialized disability management practices, including evidence-based mental health strategies designed to improve recovery and sustainable return-to-work outcomes.

Strategy, Improvement & Change Leadership

Demonstrates a strategic mindset by identifying trends, risks, and opportunities to improve recovery and RTW outcomes across all disability segments, including mental health.
Leads initiatives that reduce claim duration, escalation exposure, and variability, using data and evidence to drive decisions.
Facilitates change by guiding teams through new practices, models of care, mental health programs and process improvements while maintaining engagement and focus.

Stakeholder Engagement, Communication & Partnership

Delivers operational reporting, trend analysis, and evidence-based recommendations to plan sponsors and internal partners including insights related to mental health and complex disability trends.
Demonstrates engaging communication, translating complex information into clear, actionable insights.
Builds trusted partnerships with plan sponsors, internal teams, and external providers to improve disability and mental health outcomes and customer experience.

People Leadership, Coaching & Talent Development

Leads on workforce planning, recruitment, performance management, and succession planning.
Coaches and develops others, strengthening leadership capability, technical expertise, and readiness for future roles.
Creates an inclusive, accountable environment that supports performance, development, and adaptability during change.
Fosters a culture of continuous learning and evidence-based disability management to build organizational capability in emerging areas of practice, including mental health.

What You Bring:

A bachelor’s degree in a relevant program and/or a combination of relevant work experience.
Minimum of 10 years’ experience in group insurance, with deep expertise in disability management and mental health claims (STD and LTD).
Minimum of 5 years’ progressive leadership experience, including direct leadership of professional teams.
Demonstrated track record of coaching, developing, and performance‑managing leaders and individual contributors, with a focus on building future leadership capability.
Proven experience leading teams through change and evolving business priorities.
Experience managing complex disability claims, including mental health and return-to-work programs, is considered an asset.
Demonstrated business acumen and understanding of operational, financial, and risk drivers in group disability management.
Strong customer orientation, balancing claimant experience, plan sponsor needs, and organizational outcomes.
Proven strategic mindset with the ability to translate organizational goals into operational plans and results.
Strong execution capability, ensuring initiatives are effectively implemented and sustained.
Experience facilitating change and leading teams through evolving priorities and complexity.
Engaging communicator with the ability to influence, build trust, and strengthen partnerships.
Demonstrated ability to coach and develop others, building team capability, confidence, and succession readiness.
High integrity, accountability, and adaptability in a complex disability claims environment.
Bilingualism in French and English is preferred. English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Québec who operate primarily in English.

What’s in It for You

A purpose-driven organization dedicated to improving the well-being of Canadians.
A comprehensive benefits plan, including health and dental coverage that is 100% employer paid from day one, plus wellness benefits, health resources, and fitness center discounts.
A flexible work environment that supports work–life balance and empowers employees to thrive.
Robust professional development opportunities, including leadership programs, ongoing learning, and career growth pathways.
A collaborative and inclusive culture where your expertise is valued, your voice matters, and your contributions help shape our product strategy.
The opportunity to lead a dedicated team that directly contributes to the quality of service delivered to members and clients.

#CBM1

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:

99,177 - 119,013 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

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More about this job

Responsibilities

The Manager is responsible for the operational performance, quality, and outcomes of short-term and long-term disability claims. They lead high-performing teams to implement evidence-based disability management practices while fostering partnerships to improve recovery and return-to-work outcomes.

Requirements

Candidates must possess a bachelor's degree and at least 10 years of experience in group insurance with deep expertise in disability and mental health claims. Additionally, a minimum of 5 years of progressive leadership experience is required to manage teams and drive operational excellence.

Skills

Disability management
Leadership
Strategic planning
Mental health claims
Group insurance
Operational performance
Risk management
Change management
Stakeholder engagement
Performance management
Workforce planning
Data analysis
Business acumen
Coaching
Return-to-work programs

Benefits

Health insurance
Dental coverage
Wellness benefits
Fitness center discounts
Professional development opportunities
Flexible work options

Visa sponsorship

Not detected in the job text

Keywords

Disability management
STD
LTD
Mental health
Group insurance
Curated Care model
Operational excellence
Return-to-work
Risk management
Strategic mindset
Workforce planning
Performance management
Trend analysis
Change leadership
Stakeholder engagement
Claim pathways
Evidence-based practice
Succession planning
Business acumen
Medavie Blue Cross

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