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Added 4 hours ago
VA
Veterinary Reception, Client Care, Lynn Valley Animal Hospital
VCA Animal Hospitals
North Vancouver, BC
- Internship
Train and support reception and assistant staff on CSR-related processes and procedures.
Added 1 day ago
SH
Diagnostic Imaging Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Diagnostic Imaging (DI) Manager of Operations, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 1 day ago
AM
Assistant Funeral Home Manager
Arbor Memorial Inc.
Hamilton, ON
- Full-time
Your opportunity for personal growth as an Assistant Funeral Home Manager and as a leader in the funeral profession awaits you here at Arbor Memorial and L.G. Wallace Funeral Home
Added 1 day ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 1 day ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 1 day ago
RD
Branch Operations Assistant
RBC Dominion Securities
Vaughan, ON
- Full-time
The RBC Dominion Securities Management team located in Vaughan is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 1 day ago
Valet Driver
Stampede Leasing Ltd
Calgary, AB
Assist and provide rides for guests when requested by Valet Team Lead, Service Manager, or Assistant Service Manager
Added 1 day ago
R
Branch Operations Assistant
RBC
Vaughan, ON
- Full-time
The RBC Dominion Securities Management team located in Vaughan is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 1 day ago
Athletic Facility Assistant (Sun - Thurs)
University of Toronto
Toronto, ON
…safety/security/maintenance deficiencies to supervisor. When Manager or Assistant Facility Manager is not available, reports emergency safety/security/maintenance to either UofT police or…
Added 1 day ago
RB
Branch Operations Assistant
Royal Bank of Canada
Vaughan, ON
- Full-time
The RBC Dominion Securities Management team located in Vaughan is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 1 day ago
FH
Guest Service Agent (Part Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
- $23.48 to $24.48 CAD / hour
Pass on any guest comments to Assistant Front Office Manager/Manager on Duty
Added 1 day ago
FU
Program Support Worker (Casual, On call)
First United Church Community Ministry Society
Vancouver, BC
- Full-time
Reporting to the Manager of Community Services, this casual and on-call Program Support Worker position works cooperatively with other direct service staff, the Community Connection team,…
Added 1 day ago
Athletic Facility Assistant (Term)
University of Toronto
Toronto, ON
Assistant Facility Manager is not available, reports emergency safety/security/maintenance to either UofT police or Physical Plant; asks unauthorized users to vacate premises; refers…
Added 1 day ago
Athletic Facility Assistant (Tues - Sat)
University of Toronto
Toronto, ON
…safety/security/maintenance deficiencies to supervisor. When Manager or Assistant Facility Manager is not available, reports emergency safety/security/maintenance to either UofT police or…
Added 1 day ago
UH
Administrative Assistant I, Medical, Schroder Arthritis Institute
University Health Network
Toronto, ON
- Contract
Added 1 day ago
CH
Med Assistant I - FT - Day - Cardiology Specialists Hamilton NJ
Capital Health (US)
Hamilton, ON
- Full-time
Cross-trained to perform Patient Reception Rep job duties as needed.
Added 1 day ago
A
Guest Service Agent (Part Time)
AccorHotel
Edmonton, AB
- Part-time
Pass on any guest comments to Assistant Front Office Manager/Manager on Duty
Added 1 day ago
VS
Administrative Assistant (2026-10862)
Verve Senior Living
Toronto, ON · North York, ON
- Part-time
…value of our residences. Under the direction of the Office Manager, provides administrative support including clerical and reception duties for the efficient operation of the…
Added 2 days ago
SH
Diagnostic Imaging Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Diagnostic Imaging (DI) Manager of Operations, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 2 days ago
Administrative Secretary 2
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Administrative Officer 1 or Manager Health Services, the incumbent provides general administrative support for Community Health programs. This includes…
Added 2 days ago
OI
Front Counter Clerk – RCMP
Okanagan Indian Band
Vernon, BC
- Full-time
Reporting to the Senior Manager, Municipal Support Services – RCMP, Vernon/North Okanagan Detachment, or his/her delegate, the incumbent is responsible for reception and complaint taking.…
Added 2 days ago
NH
NURSING UNIT CLERK
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Nursing Unit Assistant performs a variety of clerical duties related to the operation of a care…
Added 2 days ago
CF
Administrative Assistant - Fitness, Sports and Recreation-EN
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- $22.2 to $24.96 CAD / hour
- Full-time
Under the direction of the Community Recreation Manager, the Administrative Assistant – Fitness, Sports and Recreation assists with the organization of administration support for the…
Added 2 days ago
NH
NURSING UNIT CLERK
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Nursing Unit Assistant performs a variety of clerical duties related to the operation of a care…
Added 2 days ago
NH
NURSING UNIT CLERK
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Nursing Unit Assistant performs a variety of clerical duties related to the operation of a care…

Medavie

Medical Office Assistant

Moncton, NB, Canada
MBC NB Head Office Moncton, Canada

Pay Range: $30.38 - $32.34 hourly. · Full-time

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Job details

Pay: Pay Range: $30.38 - $32.34 hourly.
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Duties of the Position:

Reporting to the Clinic Manager, the Medical Office Assistant (MOA) is an integral member of the clinic team, supporting efficient clinic operations and a positive patient and provider experience. This role provides patient reception, scheduling, communication, records management, administrative and clinical support, while maintaining confidentiality and protecting personal health information in accordance with applicable privacy requirements and organizational policies.

Roles and Responsibilities:

1. Patient Engagement & Access

Answering phones and greeting, registering, and directing patients;
Communicating with patients, responding to enquiries, and providing clinic and health system navigation support;
Managing the call queue using decision support software and established policies;
Scheduling appointments and notifying patients of appointment details;

2. Administrative & Clinical Coordination

Ensuring electronic and paper patient records contain relevant and accurate information;
Processing referral requests and entering physicians’ orders;
Escorting patients to exam or treatment rooms and preparing them for physician assessment;
Providing administrative and clinical support to clinicians;
Initiating forms, creating billings, and collecting payment for uninsured services;
Opening mail, receiving faxes, and distributing materials as appropriate;
Supporting efficient clinic workflows in a patient- and provider-focused environment;
Understanding physician profiles and responding to physician requests to support effective clinic operations;
Coordinating departmental workflow and supporting patients and clinic team members, where required;

3. Clinic Operations & Environment Management

Cleaning and preparing exam and treatment rooms between patient visits;
Coordinating clinic inventory and supply management;
Maintaining a clean and safe work area;
Completing daily, weekly, and monthly task lists as required;

4. Professional Practice & Team Support

Assisting with the orientation and education of new clinic staff;
Working within the scope, processes, and policy framework of the program and administrative support role;
Maintaining strict confidentiality and protecting personal health information and other sensitive information in accordance with applicable privacy legislation, organizational policies, and professional standards;
Performing other responsibilities as required by the program;

Required Qualifications and Other Job Requirements:

High school diploma or equivalent;
Successful completion of a Medical Office Assistant course, or equivalent experience that includes medical terminology training;
Minimum of two (2) years of related office experience, preferably in the health care industry;
Relevant patient-facing experience in a health care or clinic setting;
Minimum of two (2) years of Medicare billing experience;
Experience using electronic medical records systems, scheduling software, Microsoft Office, and other common digital tools;
Demonstrate excellent communication, skills in both official language, English and French (oral and writing). The employer may require a language proficiency test;
Ability to communicate clearly, compassionately, and professionally with patients, families, team members and partners both verbally and in writing;
Ability to manage competing priorities and multitask effectively in a busy health care setting
Strong critical thinking, organizational, and problem-solving skills;
High regard for confidentiality and ability to protect personal health information and sensitive information;
Valid driver’s license and willingness to periodically travel to support clinic operations;
Self-motivated team player with the ability to work independently with limited supervision;
Current BLS certification is considered an asset.
Valid driver’s license and willingness to periodically travel to support clinic operations;
Employment is conditional upon the completion/provision of a criminal record check, the results of which must be satisfactory to the Company in its sole discretion; and
Employees are strongly recommended to maintain COVID-19 and influenza vaccinations. Unvaccinated employees will be required to follow all workplace mitigation measures determined by the Employer, based on public health guidance.

#CBM1

Pay Range: $30.38 - $32.34 hourly.

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

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More about this job

Responsibilities

The Medical Office Assistant provides essential patient reception, scheduling, and administrative support to ensure efficient clinic operations. They also assist with clinical coordination, maintain patient records, and manage the clinic environment to ensure a positive experience for patients and providers.

Requirements

Candidates must have a high school diploma, a Medical Office Assistant course or equivalent, and at least two years of related office and Medicare billing experience. Proficiency in both English and French is required, along with experience using electronic medical records and Microsoft Office.

Skills

Medical terminology
Patient reception
Scheduling
Records management
Medicare billing
Electronic medical records
Communication
Critical thinking
Problem-solving
Administrative support
Clinical coordination
Inventory management
Bilingualism
Confidentiality

Benefits

Competitive pay
Comprehensive benefits
Professional growth opportunities
Flexible work options

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Assistant
Patient Engagement
Clinical Support
Medicare Billing
Electronic Medical Records
Scheduling Software
Microsoft Office
Medical Terminology
Clinic Operations
Privacy Legislation
BLS Certification
Healthcare
Administrative Support
Patient Records
Inventory Management
Bilingual

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