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Added 1 hour ago
Security Officer – Facilities Management (Bargaining Unit 179)
Jobbe
Halifax, NS
$22.93 CAD / hour
Full-time
Ability and willingness to successfully complete Advanced Medical First Responder (AMFR) training (provided by the employer).
Added 3 hours ago
Primary Care Paramedic – Patient Transfer Unit - 202600394
Ambulance NB
Dalhousie, NB
Full-time
…techniques and well-versed in various medical treatments. “First on scene” in times of crisis, they don’t leave until the job’s…
Added 3 hours ago
Primary Care Paramedic, 202600412
Ambulance NB
Keswick, NB · Mouth of Keswick, NB
Full-time
…techniques and well-versed in various medical treatments. “First on scene” in times of crisis, they don’t leave until the job’s…
Added 7 hours ago
Active Rehab/Clinical Exercise for Older Adults (Clinical Kinesiologist)
LIVE WELL Exercise Clinic
New Westminster, BC
Full-time
Advanced emergency and first-aid training, such as an Emergency Medical Responder (EMR) licence or Advanced First Aid Attendant experience. Many of our members are older adults, so this…
Added 7 hours ago
Refrigeration Operator – Ice Maker 3
University of British Columbia
Vancouver, BC · UBCV | Doug Mitchell Thunderbird Sports Centre (THUN)
$5,764 to $6,222 CAD / month
Full-time
…and identifying potential issues, being the critical incident responder for any issues with the ammonia refrigeration plant or connected…
Added 7 hours ago
Receptionist
Retirement Concepts
Langley (District), BC · Langley, BC
$18.25 to $19 CAD / hour
Temporary
 Monitors and responds to the tenant emergency call system (24 hour “Emergency Responder”), while on duty.
Added 8 hours ago
Assistant Field Athletic Therapist - Faculty of Kinesiology
University of Calgary
Calgary, AB
Full-time
Added 8 hours ago
Security Officer – Facilities Management (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
Full-time
Ability and willingness to successfully complete Advanced Medical First Responder (AMFR) training (provided by the employer).
Added 9 hours ago
Receptionist
West Coast Seniors Housing Management Limited Partnership
Langley (District), BC
$18.25 to $19 CAD / hour
 Monitors and responds to the tenant emergency call system (24 hour “Emergency Responder”), while on duty.
Added 10 hours ago
Refrigeration Operator – Ice Maker 3
The University of British Columbia
Vancouver, BC
$5,764 to $6,222 CAD / month
Full-time
…and identifying potential issues, being the critical incident responder for any issues with the ammonia refrigeration plant or connected…
Added 13 hours ago
Patient Transfer Attendant - Etobicoke
Transdev Ontario Manitoba
Toronto, ON · Etobicoke, ON
Full-time
You have a valid First Responder Certification OR AEMCA, OR are working towards a Paramedic Diploma (must be finished year 1) OR are a Firefighter with Emergency Medical Responder…
Added 13 hours ago
Patient Transfer Attendant - Etobicoke
Voyago
Toronto, ON · Etobicoke, Ontario
You have a valid First Responder Certification OR AEMCA, OR are working towards a Paramedic Diploma (must be finished year 1) OR are a Firefighter with Emergency Medical Responder…
Added 15 hours ago
Field Operator II
Enbridge
Fort McMurray, AB
Full-time
…regulatory and company standards. You will be trusted as a first responder to onsite incidents, work closely with the Control Center and operations teams, and take ownership of terminal…
Added 3 days ago
Protective Services Officer II
Alberta Health Services
Cardston, AB
Full-time
…identification; arrests, apprehensions and detentions of persons and first responder to critical events. You will provide support for facility departments on matters of security and safety…
Added 3 days ago
Patrol- Winter- Volunteer
Blue Mountain Resort
The Blue Mountains, ON
Part-time
Registered or hold current certification at a minimum level of First Responder or equivalent
Added 3 days ago
Cyber Secruity Engineer
Lorex Technology
Markham, ON
$105,000 to $125,000 CAD / year
Full-time
Act as first responder for security incidents; escalate per the defined chain
Added 3 days ago
Live-In Superintendent
Pier 4 Ltd.
London, ON
Full-time
Act as a first responder to building emergencies, alarms, floods, leaks, lockouts, and other urgent resident needs on a rotational on-call basis.
Added 4 days ago
Live-In Superintendent
Pier 4 Ltd
London, ON
Full-time
Act as a first responder to building emergencies, alarms, floods, leaks, lockouts, and other urgent resident needs on a rotational on-call basis.
Added 5 days ago
Millwright
PepsiCo
Peterborough, ON
Temporary
The Quaker Millwright will be the first responder to assist with expertise in support of all area breakdowns at the plant as needed or required.
Added 4 days ago
Health & Safety Coordinator
TOPPAN Packaging Americas
Mississauga, ON
Full-time
Added 5 days ago
Manager Crew Care
WestJet Group
Calgary, AB
Inflight first responder to incident page outs involving Cabin Personnel, coordinating after care support with Inflight base leadership as required.
Added 4 days ago
Loss Prevention Officer - Full Time
London Drugs Limited
Edmonton, AB
Full-time · Other
Previous security related education, professional accreditation, first aid and first responder training is an asset
Added 4 days ago
Loss Prevention Officer - Full Time
London Drugs Limited
Edmonton, AB
Full-time · Other
Previous security related education, professional accreditation, first aid and first responder training is an asset
Added 29 days ago
Patient Transfer Attendant/Transfer Svc FULL TIME- Ottawa
Transdev Ontario Manitoba
Ottawa, ON
You have a valid First Responder Certification OR Advanced Emergency Medical Care Assistant Certification OR are working towards a Paramedic Diploma (must be finished year 1) OR are a Fire…
Added 5 days ago
Lifeguard - Windsor Dougall and Cabana
GoodLife Fitness
Windsor, ON
Part-time
…to emergencies in the pool and on the pool deck and act as first responder if…

Medavie

Operations Manager, Western Operations & Facilities

Alberton, PE, Canada
O'leary, PE, Canada
Summerside, PE, Canada
PE Summerside, Canada

Pay: Salary Range for this position is $95,000- $105,000 annually.
Job type: Full-time
Apply by: Sep 26, 2026
Posting language: English
Posted: Sep 17, 2026

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Applications open in a new tab.

Original job description

Position Type:

Permanent

Closing date:

2026-09-26

Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.

With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.

We are proud to invest in communities to help address some of Canada’s most pressing physical and mental health care challenges.

As an employee of Medavie Health Services, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace.

Reporting to the General Manager, the Operations Manager leads western operations and facility management for Island EMS and provides support to the Provincial MFR Program. Reporting to the General Manager, the role supports effective service delivery, staff development, and alignment with organizational policies and priorities.

Key accountabilities include staff and service improvement, facility maintenance, Medical First Responder programs, occupational health and safety, and operational policy development. The manager also promotes a culture of patient and workplace safety across IEMS.

As an employee of IEMS, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

The position entails, but is not limited to the following:

Ongoing management and oversight of western operations and staff (Alberton, O’Leary and Summerside bases);
Ongoing facility management and oversight of all IEMS facilities which includes working with employees, Duty SOPs, management and fleet staff to identify and address any issues;
Manage employee and labour issues with utmost confidentiality, empathy, and respect;
Prepare and distribute operational or facility updates and memos to all staff;
Demonstrate superior conflict resolutions skills by balancing assertiveness, sensitivity and successfully mediating conflicts will be a key skill you will possess;
Responsible for the safety and well-being of staff and the public ensuring that all regulations, guidelines, and legislation are followed;
Provide support and oversight to the Provincial MFR Coordinator;
Responsible for conducting investigations into any complaints or inquiries brought forward;
Involved in the decision making of recruitment processes and candidate selection as well as other Human Resources recruitment functions;
Working with the communications team for public information releases, serving as a representative of Island EMS at community, stakeholder or municipal meetings when required;
Provides clinical support as well as coaching by attending scenes when required;
This position may require working on the ambulance in emergencies to retain professional skills as a paramedic;
Ensure overall responsibility and accountability of all aspects of the deployment and utilization of Paramedic resources, operational policies, and resources to maintain the efficiency and effectiveness of the service provided;
Provide on scene coordination for major incidents, coordinate contingency and disaster management process;
Provide coverage and support for the General Manager as required;
Travel within the region is required; and
Other duties as assigned.

As the ideal candidate for this role, you possess the following:

Currently registered in good standing, or eligible for registration, as a Paramedic (PCP, ICP or ACP) in the province of Prince Edward Island;
Possess a minimum of five years’ experience working as a paramedic which could include experience in a progressively responsible leadership role;
Ideally would have proven experience in EMS leadership, information technology, finance, and human resources;
Demonstrated leadership abilities with a proven track record for inspiring and motivating others;
Are committed to providing stellar levels of customer/patient service;
Use a positive and creative approach to problem solving;
Possess outstanding communication, negotiating, and dispute resolution skills;
Have working knowledge of standard business computer programs (i.e. Microsoft Office Suite);
Possess a valid Class 4 driver’s license in good standing in Prince Edward Island (or equivalent);
Incident Command Systems and basic Emergency Management training are assets;
Additional disaster management training essential (or willingness to complete) is an asset; and
A post-secondary education in Health, Paramedicine, Business Administration, or related field is an asset;

Knowledge or Skills Required:

Thorough working knowledge of paramedic scope of practice;
Should have thorough knowledge of and assist in the development of the System Status Plan;
Skilled in leading and developing staff;
Able to work both independently and as part of a team;
Ability to exercise independent judgement and strategize in a dynamic work environment while using positive and creative approaches to problem-solving;
Excellent interpersonal and communication skills in dealing with people and working in teams;
Outstanding communication, delegating, negotiating, and conflict resolution skills;
Effective oral and written communications;
Strong working knowledge and familiarity with Microsoft Office host of programs and typing;
Emotional stability, good dexterity, good general health and physical coordination;
Strong analytical, problem solving and organizational abilities;

Regular business hours required, but some irregular hours can be expected.

Compensation:

Salary Range for this position is $95,000- $105,000 annually.

Island EMS offers a comprehensive and competitive benefits package including, but not limited to, health, dental, long term disability coverage, life insurance, pension contributions and extended health benefits to eligible employees.

Deadline for application submission is September 27, 2026 at 11:59 PM.

Please submit a cover letter, resume and any additional documents required with your Workday application.

Only those selected for an interview will be contacted.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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More about this job

Responsibilities

The Operations Manager oversees western operations and facility management for Island EMS while supporting staff development and service delivery. The role also involves managing labor issues, ensuring workplace safety, and providing clinical support or coordination during major incidents.

Requirements

Candidates must be registered as a Paramedic in Prince Edward Island with at least five years of experience in the field. A post-secondary education in a related field and leadership experience in EMS are considered significant assets.

Skills

Operations management
Facility management
Paramedicine
Leadership
Conflict resolution
Staff development
Occupational health and safety
Emergency management
Incident command systems
Strategic planning
Human resources
Clinical support
Communication
Problem solving
Microsoft office suite

Benefits

Health insurance
Dental insurance
Long term disability coverage
Life insurance
Pension contributions
Extended health benefits

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Island EMS
Paramedic
PCP
ICP
ACP
Emergency Management
Facility Maintenance
Occupational Health and Safety
Medical First Responder
System Status Plan
Incident Command Systems
Human Resources
Leadership
Conflict Resolution
Disaster Management
Public Safety
Telehealth
Community Paramedicine
Microsoft Office

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