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Added 22 mins ago
Analyst – Capital Market Operations – Integration position T2
National Bank of Canada
Montreal, QC
Full-time
…expertise to work in the evolution and execution of capital markets business strategy and wealth management. It is a job that allows you to live your ambitions in complicity and the power…
Added 22 mins ago
Reconciliation Analyst
Computershare Canada
Montreal, QC
Full-time
…held on behalf of clients. These accounts span all operational business lines of Computershare North America. Administrators must reconcile high volumes of transactional activity from core…
Added 22 mins ago
Senior Business Analyst - Payment Flows
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$60 to $70 CAD / hour
Contract
As a Sr. Business Analyst in the Project Delivery, Modernization and Enablement team, you will provide high-impact analysis and thought leadership on strategic Projects and Programs. You…
Added 22 mins ago
Network Analyst
Dufferin-Peel Catholic District School Board
Mississauga, ON
Full-time
Under the guidance of the Manager of Network Infrastructure, Cyber Security and Telecommunications, the Network Analyst assists in maintaining the Board's core infrastructure to ensure its…
Added 23 mins ago
Quality Assurance Analyst 2
Symcor
Mississauga, ON
Leads and/or conducts quality assurance testing of business software applications and/or smaller projects to ensure reliability, functionality, and successful implementation in accordance…
Added 37 mins ago
Senior Financial Analyst
CanCap Management Inc.
Toronto, ON
$75,000 to $90,000 CAD / year
Full-time
CanCap has the immediate need for a skilled and energetic Senior Financial Analyst, reporting to the Manager, Finance. The Senior Financial Analyst will play an important role in the…
Added 37 mins ago
Quality Assurance Analyst
Government of New Brunswick
Fredericton, NB
Full-time
The Quality Assurance Analyst will play a key role in ensuring the quality, stability, and reliability of applications. You will work closely with development, business, and support teams…
Added 37 mins ago
Reconciliation Analyst
Computershare
Montreal, QC
Full-time
…held on behalf of clients. These accounts span all operational business lines of Computershare North America. Administrators must reconcile high volumes of transactional activity from core…
Added 37 mins ago
IT Systems Analyst - Halifax, NS
Stewart McKelvey
Halifax, NS
Full-time
…our employees. Our team members are the force that drives our business toward a modern, diverse and innovative…
Added 37 mins ago
Senior Analyst, Wholesale Liquidity Risk Management
TD
Toronto, ON
Full-time
$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 37 mins ago
Wealth Operations Analyst I - TD Asset Management
TD
Toronto, ON · Regina, SK
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 37 mins ago
Analyst Or Associate - Equity Options Trading
TD
Toronto, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 37 mins ago
Business Application Analyst III
TD
Toronto, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 37 mins ago
Java Developer, TD Securities
TD
Toronto, ON
Full-time
Work closely with Business Analyst to translate business requirements into technical solutions.
Added 52 mins ago
Senior Analyst, Budget & IT Contracts
SaskEnergy
Regina, SK
Contract
SaskEnergy is seeking a qualified and motivated individual to join our team. The Senior Analyst, IT Budget & Contracts is responsible for providing oversight of financial operations and…
Added 53 mins ago
Applications Support Analyst - Assistant Vice President
Citi
Mississauga, ON
Full-time
The Applications Support Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes…
Added 53 mins ago
Commercial Analyst
Diageo
Toronto, ON · Downtown Toronto
Full-time
…learning, improving and raising the bar for our brands, our business and each…
Added 53 mins ago
Product Owner, Client lifecycle Management Applications
CIBC
Toronto, ON
Full-time
…regulatory data initiatives while ensuring priorities align with business goals, stakeholder needs, and client outcomes. You'll own and prioritize the product backlog, translate business…
Added 53 mins ago
Analyst, Corporate Action (6 Month Contract)
CIBC
Toronto, ON
Full-time
As an Analyst, Corporate Action, you will be responsible for providing timely and accurate operational support to our business partners across Canada and overseas. You will be expected to…
Added 53 mins ago
Associate, Client Services - Capital Markets (12 Months Term/Secondment)
CIBC
Toronto, ON
Full-time
…and occasional onboarding for the Capital Markets lines of business. The DD team is primarily responsible for conducting periodic Anti-Money Laundering (AML) and Enhanced Due Diligence…
Added 53 mins ago
Analyst, Global Investment Banking
CIBC
Toronto, ON
Full-time
…to provide progressive, on-the-job training. The role of an Analyst within CIBC’s Mergers & Acquisitions (M&A) Investment Banking group is challenging and fast-paced. It requires…
Added 53 mins ago
Background Screening Analyst Co-op
CIBC
Toronto, ON
Full-time
As a Background Screening Analyst, you will join People, Culture and Brand’s Background Screening team. You will provide background screening verification for employees and contingent…
Added 53 mins ago
Business Analyst
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Associate Director, Enrolment Systems & Compliance, the Business Analyst supports the systems maintenance and operations portfolio to ensure quality customer service and…
Added 53 mins ago
Performance Media Analyst
VERB Interactive
Remote, Canada
Full-time · Remote
The Performance Media Analyst is responsible for managing the end to end performance media for clients, including planning, implementing, and reporting on campaigns. They work within a…
Added 53 mins ago
Full-time Senior Data and Analytics Systems Analyst
Algonquin College
Ottawa, ON
Full-time
The Senior Data and Analytics Systems Analyst provides senior hands-on technical analysis, design, development, integration, implementation, and production support for the College's…

Medavie

Policy Analyst

Montreal, QC, Canada
MBC QC Local Office Montréal, Canada

Pay: Department: Client Solutions Competition: R-269274 Posting Type: Internal / External Employment Type: Permanent Full-Time Salary Grade: Grade 5 Location: Remote, Quebec Salary: $23.32/hour Reports To: Team Lead Start Date: November 9, 2026
Job type: Full-time
Workplace: Remote
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Department: Client Solutions
Competition: R-269274
Posting Type: Internal / External
Employment Type: Permanent Full-Time
Salary Grade: Grade 5
Location: Remote, Quebec
Salary: $23.32/hour
Reports To: Team Lead
Start Date: November 9, 2026

Job Summary

Reporting to the Team Lead, Client Solutions, the Policy Analyst provides administrative and technical support to internal and external clients regarding requests related to eligibility, member billing, and support for users of our digital tools. The analyst ensures the updating of records, correspondence, and the application of eligibility standards in accordance with group insurance contracts. The analyst enters data into administrative systems and communicates with various stakeholders for any information related to the application of eligibility and billing standards.

What You Will Do

Provide administrative and technical assistance to internal and external clients.
Provide telephone support to group administrators during business hours.
Analyze requests, ensure follow-up and documentation, and forward to internal teams as needed.
Apply policies and eligibility standards when reviewing enrollment or change requests.
Enter data into administrative systems while respecting quality standards and deadlines.
Ensure the accuracy of information entered and report any anomalies or delays.
Use application and/or production tracking tools.
Suggest process improvements to optimize quality and turnaround times.
Adapt written communications to meet client needs.
Perform any other related tasks.

What We Are Looking For

College diploma (DEC).
Two years of relevant experience.
Experience in group insurance or customer service would be a strong asset.
Ability to analyze and interpret insurance contracts.
Completion of LOMA 1 and 2 courses according to company policy (an asset).
Computer skills: Good knowledge of Microsoft Office.
Bilingualism (French and English) is considered an asset

What We Offer

Flexible work arrangements and a culture focused on work-life balance.
Comprehensive health, vision, and dental care plan fully paid by the employer.
Defined contribution pension plan fully matched by the employer.
Annual bonus based on your contribution to our success.
Paid vacation.
Training: You will participate in a paid virtual training program lasting 5–6 weeks, providing you with the knowledge, tools, and resources needed for success. You will train alongside colleagues who care about your success and will continue to support you until you are fully autonomous.
Professional Development: We offer a career path that encourages you to follow your passions, acquire new skills, and grow professionally within Medavie.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

Apply About employer

More about this job

Responsibilities

Provide administrative and technical support to internal and external clients, including telephone assistance to group administrators and follow-up on eligibility, enrollment, and billing requests. Apply group insurance contract standards, maintain accurate records in administrative systems, document and escalate issues, and suggest process improvements.

Requirements

A college diploma and two years of relevant experience are required; group insurance or customer service experience is an asset. Candidates should be able to analyze insurance contracts, have good Microsoft Office skills, and may benefit from LOMA 1 and 2 courses and French-English bilingualism.

Skills

Administrative Support
Technical Support
Customer Service
Eligibility Analysis
Group Insurance
Member Billing
Data Entry
Record Accuracy
Written Communication
Telephone Support
Microsoft Office
Application Tracking
Process Improvement
Documentation
Bilingual Communication

Benefits

Health Insurance
Vision Care
Dental Care
Annual Bonus
Paid Vacation
Paid Training
Flexible Work Arrangements
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Group Insurance
Eligibility Standards
Insurance Contracts
Member Billing
Enrollment Requests
Change Requests
Administrative Systems
Data Entry
Microsoft Office
Telephone Support
Customer Service
Client Solutions
Application Tracking
Production Tracking
Quality Standards
Process Improvement
LOMA 1
LOMA 2
Written Communications
Record Management

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