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Added 22 mins ago
Implementation Analyst
TELUS Health
Halifax, NS
Full-time
Join our fantastic team of Defined Benefits (DB) Administration specialists in Retirement Consulting. We are proud to have experts located across the country who are passionate about…
Added 53 mins ago
Senior Financial Crime Risk Analyst (5397)
TD
Toronto, ON
Full-time
Work independently as the senior analyst / subject matter expert and may coach and educate others
Added 53 mins ago
US Corporates - Credit Analyst, Senior Analyst - Gaming, Lodging & Leisure - Toronto
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Toronto, ON
Full-time
US Corporates – Credit Analyst, Senior Analyst – Gaming, Lodging & Leisure
Added 55 mins ago
Manager, Planning
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Toronto, ON
Collaborate with the Distribution Analyst to determine total store inventory needs
Added 1 hour ago
Java Developer Lead Analyst - Vice President
Citi
Mississauga, ON
Full-time
The Java Developer Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology…
Added 1 hour ago
Java Developer Lead Analyst - Vice President
Citi
Mississauga, ON
Full-time
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Added 1 hour ago
Production CSIRT Analyst LII
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Montreal, QC
Full-time
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Added 1 hour ago
Senior Financial Analyst
Intact FC
Toronto, ON · Montreal, QC
Full-time
Our Senior Financial Analyst supports IT&Labs portfolio planning and governance by owning initiative-level budgeting, forecasting, actuals tracking, variance analysis, and benefits…
Added 2 hours ago
Analyst – Capital Market Operations – Integration position T2
National Bank of Canada
Montreal, QC
Full-time
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Added 2 hours ago
Senior Business Analyst - Payment Flows
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$60 to $70 CAD / hour
Contract
As a Sr. Business Analyst in the Project Delivery, Modernization and Enablement team, you will provide high-impact analysis and thought leadership on strategic Projects and Programs. You…
Added 2 hours ago
Senior Analyst FP&A
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Full-time
WestJet is seeking a Sr Analyst- FP&A to support the WestJet Group with foundational processes, including monthly forecasts and annual budgets. Reporting to the Director of FP&A (Financial…
Added 2 hours ago
IT Systems Analyst - Halifax, NS
Stewart McKelvey
Halifax, NS
Full-time
…collaborate with others, and a competitive compensation and benefits…
Added 2 hours ago
Senior Analyst, Wholesale Liquidity Risk Management
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Toronto, ON
Full-time
…and capital positions. The Liquidity Risk Management (LRM) group is responsible for managing liquidity positions across Retail and Wholesale Banking in line with regulatory and internal…
Added 2 hours ago
Wealth Operations Analyst I - TD Asset Management
TD
Toronto, ON · Regina, SK
Full-time
TD Asset Management (TDAM), a member of TD Bank Financial Group, is a leading North American investment manager offering progressive investment solutions to both institutional and…
Added 2 hours ago
Senior Actuarial Analyst - Pricing Modelling
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Working with a high degree of autonomy, the Actuarial Pricing Modelling provides contributions to the actuarial group based on knowledge from the actuarial exam system and prior relevant…
Added 2 hours ago
Business analyst, Business strategies
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Full-time
As a business strategy analyst, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery;…
Added 2 hours ago
Analyst, Global Investment Banking
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Toronto, ON
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As part of the M&A group, you will be expected to provide a broad range of analytical, research and presentation preparation support to all the professionals as well as gaining exposure to…
Added 2 hours ago
Business Analyst
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
October 12, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)
Added 2 hours ago
Performance Media Analyst
VERB Interactive
Remote, Canada
Full-time · Remote
The Performance Media Analyst is responsible for managing the end to end performance media for clients, including planning, implementing, and reporting on campaigns. They work within a…
Added 2 hours ago
Full-time Senior Data and Analytics Systems Analyst
Algonquin College
Ottawa, ON
Full-time
The Senior Data and Analytics Systems Analyst provides senior hands-on technical analysis, design, development, integration, implementation, and production support for the College's…
Added 2 hours ago
Performance Media Analyst
VERB Interactive
Remote, Canada
Full-time · Remote
The Performance Media Analyst is responsible for managing the end to end performance media for clients, including planning, implementing, and reporting on campaigns. They work within a…
Added 2 hours ago
Performance Media Analyst
VERB Interactive
Remote, Canada
Full-time · Remote
The Performance Media Analyst is responsible for managing the end to end performance media for clients, including planning, implementing, and reporting on campaigns. They work within a…
Added 2 hours ago
Performance Media Analyst
VERB Interactive
Remote, Canada
Full-time · Remote
The Performance Media Analyst is responsible for managing the end to end performance media for clients, including planning, implementing, and reporting on campaigns. They work within a…
Added 2 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
Added 2 hours ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.

Medavie

Policy Analyst

Montreal, QC, Canada
MBC QC Local Office Montréal, Canada

Pay: Department: Client Solutions Competition: R-269274 Posting Type: Internal / External Employment Type: Permanent Full-Time Salary Grade: Grade 5 Location: Remote, Quebec Salary: $23.32/hour Reports To: Team Lead Start Date: November 9, 2026
Job type: Full-time
Workplace: Remote
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Department: Client Solutions
Competition: R-269274
Posting Type: Internal / External
Employment Type: Permanent Full-Time
Salary Grade: Grade 5
Location: Remote, Quebec
Salary: $23.32/hour
Reports To: Team Lead
Start Date: November 9, 2026

Job Summary

Reporting to the Team Lead, Client Solutions, the Policy Analyst provides administrative and technical support to internal and external clients regarding requests related to eligibility, member billing, and support for users of our digital tools. The analyst ensures the updating of records, correspondence, and the application of eligibility standards in accordance with group insurance contracts. The analyst enters data into administrative systems and communicates with various stakeholders for any information related to the application of eligibility and billing standards.

What You Will Do

Provide administrative and technical assistance to internal and external clients.
Provide telephone support to group administrators during business hours.
Analyze requests, ensure follow-up and documentation, and forward to internal teams as needed.
Apply policies and eligibility standards when reviewing enrollment or change requests.
Enter data into administrative systems while respecting quality standards and deadlines.
Ensure the accuracy of information entered and report any anomalies or delays.
Use application and/or production tracking tools.
Suggest process improvements to optimize quality and turnaround times.
Adapt written communications to meet client needs.
Perform any other related tasks.

What We Are Looking For

College diploma (DEC).
Two years of relevant experience.
Experience in group insurance or customer service would be a strong asset.
Ability to analyze and interpret insurance contracts.
Completion of LOMA 1 and 2 courses according to company policy (an asset).
Computer skills: Good knowledge of Microsoft Office.
Bilingualism (French and English) is considered an asset

What We Offer

Flexible work arrangements and a culture focused on work-life balance.
Comprehensive health, vision, and dental care plan fully paid by the employer.
Defined contribution pension plan fully matched by the employer.
Annual bonus based on your contribution to our success.
Paid vacation.
Training: You will participate in a paid virtual training program lasting 5–6 weeks, providing you with the knowledge, tools, and resources needed for success. You will train alongside colleagues who care about your success and will continue to support you until you are fully autonomous.
Professional Development: We offer a career path that encourages you to follow your passions, acquire new skills, and grow professionally within Medavie.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently - without AI assistance - to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

Apply About employer

More about this job

Responsibilities

Provide administrative and technical support to internal and external clients, including telephone assistance to group administrators and follow-up on eligibility, enrollment, and billing requests. Apply group insurance contract standards, maintain accurate records in administrative systems, document and escalate issues, and suggest process improvements.

Requirements

A college diploma and two years of relevant experience are required; group insurance or customer service experience is an asset. Candidates should be able to analyze insurance contracts, have good Microsoft Office skills, and may benefit from LOMA 1 and 2 courses and French-English bilingualism.

Skills

Administrative Support
Technical Support
Customer Service
Eligibility Analysis
Group Insurance
Member Billing
Data Entry
Record Accuracy
Written Communication
Telephone Support
Microsoft Office
Application Tracking
Process Improvement
Documentation
Bilingual Communication

Benefits

Health Insurance
Vision Care
Dental Care
Annual Bonus
Paid Vacation
Paid Training
Flexible Work Arrangements
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Group Insurance
Eligibility Standards
Insurance Contracts
Member Billing
Enrollment Requests
Change Requests
Administrative Systems
Data Entry
Microsoft Office
Telephone Support
Customer Service
Client Solutions
Application Tracking
Production Tracking
Quality Standards
Process Improvement
LOMA 1
LOMA 2
Written Communications
Record Management

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