Find work in Canada.

357,168 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 16 mins ago
SC
Senior Analytics Engineer
Securian Canada
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Lead technical design reviews and contribute to analytics engineering best practices across the organization.
Added 16 mins ago
SC
Director, Analytics & Insights
Securian Canada
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
Reporting to the AVP, Data Solutions, you'll lead a multidisciplinary team responsible for Analytics & Insights, Business Intelligence, and Analytics Engineering. Working across business…
Added 16 mins ago
SC
Actuary, Experience Studies and Special Projects
Securian Canada
Waterloo, ON
- $85,000 to $115,000 CAD / year
- Full-time
In this role, you will lead actuarial experience studies, analyzing historical experience, industry trends, and financial results to develop well-supported assumptions that contribute to…
Added 16 mins ago
SC
Director, Analytics & Insights
Securian Canada
Waterloo, ON
- $130,000 to $170,000 CAD / year
- Full-time
Reporting to the AVP, Data Solutions, you'll lead a multidisciplinary team responsible for Analytics & Insights, Business Intelligence, and Analytics Engineering. Working across business…
Added 16 mins ago
SC
Senior Analytics Engineer
Securian Canada
Waterloo, ON
- $100,000 to $130,000 CAD / year
- Full-time
Lead technical design reviews and contribute to analytics engineering best practices across the organization.
Added 16 mins ago
SC
Actuary, Experience Studies and Special Projects
Securian Canada
Burnaby, BC
- $85,000 to $115,000 CAD / year
- Full-time
In this role, you will lead actuarial experience studies, analyzing historical experience, industry trends, and financial results to develop well-supported assumptions that contribute to…
Added 16 mins ago
SC
Actuary, Experience Studies and Special Projects
Securian Canada
Toronto, ON
- $85,000 to $115,000 CAD / year
- Full-time
In this role, you will lead actuarial experience studies, analyzing historical experience, industry trends, and financial results to develop well-supported assumptions that contribute to…
Added 16 mins ago
Grocery - Supervisor Grocery TF - Tuscany Village
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Lead department in accordance with company presentation standards
Added 31 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 31 mins ago
CO
Chief of Police
City of Saint John
Saint John, NB
- Full-time
The Chief will lead a police service focused on effective, lawful, ethical and community-centred policing. You will provide visible leadership across the organization, champion public trust…
Added 31 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 47 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 47 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 1 hour ago
UO
Casual - Media Services Assistant
University of Victoria
Victoria, BC
- Temporary
Reporting formally to the Team Lead, Media Services and receiving day to day guidance from the Media Services Clerk, the Media Services Assistant supports classroom technology used to aid…
Added 1 hour ago
FB
Grocery Supervisor I
Farm Boy Inc.
Toronto, ON
- $18.9 CAD / hour
- Part-time
You’ll help lead the delivery of the welcoming shopping experience Farm Boy is known for by combining hands-on supervision with exceptional customer service. Through supportive leadership,…
Added 1 hour ago
M
Senior Planner
McDermott
Squamish, BC
- Full-time
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
PR
Provincial Manager, Atlantics
Pernod Ricard
NS
- Full-time
As a Provincial Manager, you will take the lead in shaping our regional sales strategy while managing top key accounts across our Atlantic Provinces. New Brunswick, Nova Scotia, PEI, and…
Added 1 hour ago
AT
Recruitment Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Lead the onboarding process for drivers and operators in your region.
Added 1 hour ago
WC
(CAN) Asset Protection Operations Team Lead
Walmart Canada
Ottawa, ON
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.
Added 1 hour ago
M
Deli Assistant Department Manager Full Time Day
Maxi
Bathurst, NB
- Full-time
Lead, mentor and empower team members to improve efficiency, engagement, and retention
Added 1 hour ago
Contract Manager - 18 Months
Store Support
Brampton, ON
…negotiations. This role will support multiple business areas and lead small to medium spend negotiations from end to end. Extensive collaboration is required with Non-Trade Enterprise…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
NS
Home child care provider
NIRMAL SINGH NAGI
Cambridge, ON
- From $20 CAD / hour
- Full-time
- Contract
- On-site

Medcan

IT Helpdesk Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

The Role:

The Medcan IT team is recruiting an enthusiastic, energetic and client-focused professional for the position of Analyst, Helpdesk.

The IT Support Associate is tasked with delivering top-notch technical assistance to our executives, clinical and non-clinical staff, and other corporate stakeholders. This role is pivotal in ensuring the smooth functioning of daily technology requirements and effectively managing the processes of onboarding and offboarding. The associate will be a proactive problem solver possessing robust technical troubleshooting abilities.

Responsibilities:

· Offering 1st and 2nd level support for Windows, MacOS, Point of Sales Systems and other devices via phone, email, and in-person

· Manage onboarding and offboarding procedures, as well other IT requests

· Record, track, and escalate incidents via the ITSM system, Service Now

· Image, configure and support workstations, tablets, mobile phones, point of sales, and other necessary computing equipment

· Provide support for multifunctional printers, IP Phones, and other peripheral devices.

· Implement and support Audio/Video conferencing technologies.

· Conduct security and operating system updates, software deployment, and troubleshooting.

· Collaborate with Technology Services team on escalated issues (Business Applications, Infrastructure, and Cybersecurity)

· Deliver exceptional service to all business units, utilizing available resources while meeting set SLAs

· Document technical procedures for new technologies and update/maintain existing technical documentation.

· Provide dedicated support for defined members of the Medcan Executive Team, prioritizing their IT needs and ensuring optimal functioning of their systems.

· Creating and managing user Accounts within Active Directory and Office365

Key Requirements:

· A post-secondary education in Information Technology or equivalent

· 2-3 years in an IT Support role

· ITIL Foundations, A+, Network+, M365 and Managing Modern Desktops and Devices MD-101T certifications are considered assets

· Understanding of basic networking concepts

· Experience ITSM, Service Now or similar

· Providing Technical Support to 800+ end-users

· Basic hardware (desktop/laptop/IOS), Mac OSX, IOS, Android OS, Microsoft Windows, and Microsoft

· Experience with Mobile Device Management (MDM), Intune and MFA/SSO technologies

· Strong verbal and written skills, and the ability to work courteously and effectively.

This is a full-time position that is scheduled primarily during business hours Monday through Friday, and will report to the Team Lead, Help Desk. The position will have a hybrid work set-up with opportunity to work from home, on a rotating schedule and in the office at our 150 York St location in downtown Toronto.

Rotational Shifts: 1 week in office and 1 week work from home. Expectations is to also cover one Saturday in-office, once every 5 weeks and provide on-call cover for the following Sunday.

Position Pay Range

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Notice to Candidates: Recruitment Fraud

Please note that Medcan will never request any form of payment from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.

If you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at recruitment@medcan.com to verify the legitimacy of the communication.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at recruitment@medcan.com.

Apply About employer

More about this job

Responsibilities

The IT Helpdesk Analyst provides 1st and 2nd level technical support for various hardware and software systems to clinical and corporate staff. They are also responsible for managing onboarding and offboarding procedures and maintaining technical documentation.

Requirements

Candidates must have post-secondary education in Information Technology and 2-3 years of experience in an IT support role. Proficiency in Windows, MacOS, and networking concepts, along with experience in ITSM systems, is required.

Skills

Windows
MacOS
Technical troubleshooting
ITSM
Service Now
Active Directory
Office365
Hardware support
Mobile Device Management
Intune
MFA
SSO
Networking
Audio/Video conferencing
Software deployment

Visa sponsorship

Not detected in the job text

Keywords

IT Helpdesk
Windows
MacOS
Point of Sales
ITSM
Service Now
Workstations
IP Phones
Audio/Video conferencing
Cybersecurity
Active Directory
Office365
ITIL
A+
Network+
M365
MDM
Intune
MFA
SSO
Technical Support
Hardware
Software deployment
Infrastructure
Business Applications

Report this job