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Added 4 mins ago
M
Satellite Flight Software (FSW) Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Update traceability links in the requirements‑management system and flag any inconsistencies to the configuration manager.
Added 4 mins ago
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Process Engineer
''
Carberry, MB
- Full-time
…Food Processing Plant. This role reports to the Production Manager. This role makes sure the production process is as efficient and standardized as possible. This is accomplished through…
Added 4 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 4 mins ago
W
(CAN) Consumables Associate Temp
Walmart
Listowel, ON
- Part-time
…removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing…
Added 19 mins ago
S
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (18-Month Contract GWO)
Scotiabank
Toronto, ON
- Contract
…not limited to clients, counterparties, Sales and Trading, Product Control, Technology, other operations…
Added 19 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Victoria, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 19 mins ago
WP
Associate Customer Service- Contract
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason…
Added 19 mins ago
S
FT Supervisor Grocery Graveyard - Thrifty Foods
Sobeys
Sidney, BC
- Full-time
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 19 mins ago
S
Replenishment - Manager Grocery
Sobeys
Fredericton, NB
- Full-time
The Replenishment Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an…
Added 20 mins ago
FL
Assistant Manager
Foot Locker
Hamilton, ON · Stoney Creek, Ontario
- Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 20 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Maintain appropriate control and care of assigned testing equipment, training tools, product samples and field materials
Added 20 mins ago
Sous Chef-GCT (12 Month Secondment)
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Executive Chef, Director, Food & Beverage or the Manager, Food & Beverage, this position is responsible for the overall management of one or more food…
Added 35 mins ago
MF
Process Engineer
McCain Foods
Carberry, MB
- Full-time
…Food Processing Plant. This role reports to the Production Manager. This role makes sure the production process is as efficient and standardized as possible. This is accomplished through…
Added 35 mins ago
TT
Expediter
TTM Technologies
Toronto, ON
- Full-time
Serve as a link between quality, engineering, customer service, production control and manufacturing to provide feedback on potential bottleneck areas.
Added 35 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 50 mins ago
A
Project Manager - Space & Defense Programs
ABB
Quebec, QC
- Full-time
…applications and aerospace. Added to this portfolio is the product line of lasers for level control and volumetric measurement of dried, solid or liquid raw…
Added 50 mins ago
L
5760 - Seasonal Sales Help
Lids
Medicine Hat, AB
- Temporary
…for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and…
Added 50 mins ago
L
7752 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
…for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and…
Added 50 mins ago
L
7765 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
…for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and…
Added 50 mins ago
CC
QA Technician
Central City Brewers + Distillers
Surrey, BC
- $24.1 CAD / hour
- Full-time
…microbiology testing, analytical chemistry testing, and packaged product testing. This role plays a key part in ensuring the quality, consistency, integrity, and food safety of the products…
Added 50 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 50 mins ago
JC
Plant Quality Manager
Johnson Controls
Nisku, AB
- Full-time
We are seeking an experienced Quality Manager with 10+ years of progressive manufacturing quality leadership experience to lead all aspects of quality performance across manufacturing…
Added 50 mins ago
MI
Press Operator
Magna International
Markham, ON
- Full-time
Perform inspection of product produced by following internal and external established requirements a (using standard and advanced measuring equipment)
Added 50 mins ago
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (12-Month Contract GWO)
Scotiabank
Toronto, ON
…not limited to clients, counterparties, Sales and Trading, Product Control, Technology, other operations…
Added 1 hour ago
RA
Product Management Specialist – Medium Voltage
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $63,600 to $79,500 CAD / year
- Full-time
As a Product Management Specialist at Rockwell Automation, you will support the development and execution of product and marketing strategies for our Medium Voltage Drive products with…

Medcan

Optometry Coordinator

Toronto, ON, Canada

$47,831 to $65,767.25 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $47,831 to $65,767.25 CAD / year
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Minimum of 1-2 years of experience in a customer service position; experience in a healthcare environment is considered an asset.
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

The Role:

The Product Coordinator is the primary operational and client-facing support for the Optometry Service. The role consists of a combination of administrative responsibilities and direct client care, including preliminary testing, client consultations, and specialized treatment services.

The candidate will collaborate closely with product and operational management and serve as a key point of contact for external vendors, internal departments, optometrists, and clients. This role requires strong interpersonal, organizational, and time management skills. The individual will deliver exceptional patient care as part of a team in a fast-paced environment and possess a genuine passion for health, wellness, and customer service.

This is a highly client-facing role requiring daily interaction with clients across administrative, testing, consultation, and treatment services.

What You'll Do:

Manage the Optometrist’s schedule using Salesforce, schedule appointments for clients, confirm appointments via phone or email, and manage appointment booking, cancellation, and rescheduling requests.
Document and maintain client information using Accuro and Salesforce.
Conduct preliminary screening and diagnostic testing with clients using ophthalmic instruments and other approved testing equipment, following established guidelines and protocols.
Under the supervision of a licensed optometrist, perform Zocular Eyelid System Treatment (ZEST) on clients.
Conduct MacuMira consultations with clients, reviewing eligibility against established guidelines and protocols to determine whether they are an appropriate candidate for treatment, and escalate to the optometrist when further clinical review is required.
Perform MacuMira treatments in accordance with established protocols, including all required pre- and post-treatment testing, such as visual acuity and contrast sensitivity testing.
Educate and guide clients through the MacuMira consultation and treatment process, clearly explaining next steps and addressing questions within the scope of the role.
Use excellent communication and multitasking skills to respond to client inquiries in a timely manner, managing multiple client support channels including phone, email, and in-person interactions.
Quote and discuss fees and payment policies and address inquiries regarding invoices, payments, and collections.
Verify client insurance coverage and handle insurance pre-authorization.
Monitor and perform inventory control of retail products, clinical supplies, and office supplies.
Research and procure new products for the practice, develop relationships with vendors, and negotiate pricing.
Send referrals to other healthcare professionals as necessary, following established protocols.
Liaise and collaborate with Product Manager and Clinical Manager on business and operational initiatives, reporting, and product development.
Assist with training and mentoring of new staff as required.
Display excellent organizational skills and effective time management.
Demonstrate Medcan values while interacting with all clients and staff.

What You'll Need:

University degree or College Diploma preferred.
Minimum of 1-2 years of experience in a customer service position; experience in a healthcare environment is considered an asset.
Previous Optometry experience is considered an asset.
Demonstrated ability to think quickly and creatively, with an eagerness to learn, take initiative, and adapt to new responsibilities.
Ability to learn and consistently follow established clinical guidelines, protocols, and eligibility criteria when conducting client consultations, testing, and treatments.
Demonstrated ability to communicate effectively and professionally with clients and colleagues.
Proficiency in Microsoft Office, Outlook, and Salesforce is considered an asset.
Ability to navigate difficult conversations and client interactions with professionalism and empathy.
Proven track record of satisfactory attendance, punctuality, and rel

Position Pay Range

$47,831.00 - $65,767.25 CAD annually

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

Notice to Candidates: Recruitment Fraud

Please note that Medcan will never request any form of payment from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.

If you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at recruitment@medcan.com to verify the legitimacy of the communication.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at recruitment@medcan.com.

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More about this job

Responsibilities

The Optometry Coordinator provides operational and client-facing support, including managing schedules, conducting diagnostic testing, and performing specialized treatments. They also handle administrative tasks such as insurance verification, inventory control, and maintaining client records.

Requirements

Candidates should have a university degree or college diploma and 1-2 years of customer service experience, preferably in a healthcare setting. Strong organizational, communication, and multitasking skills are required to manage client interactions and clinical protocols effectively.

Skills

Optometry support
Client consultations
Diagnostic testing
Salesforce
Accuro
Inventory control
Insurance verification
Patient care
Administrative support
Communication
Multitasking
Time management
Clinical guidelines
Vendor management
Referral management

Visa sponsorship

Not detected in the job text

Keywords

Optometry
Salesforce
Accuro
ZEST
MacuMira
Ophthalmic instruments
Visual acuity
Contrast sensitivity
Inventory management
Insurance pre-authorization
Patient education
Clinical protocols
Healthcare administration
Customer service
Vendor relations
Data entry
Appointment scheduling
Medical billing
Clinical support
Diagnostic screening

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