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Added 1 hour ago
PC
Project Technologist
Pinchin Canada
Winnipeg, MB
- Full-time
Reporting to the Operations Manager and the Practice Specialist, the Project Technologist executes wastewater, stormwater and drinking water sampling projects by performing assessment,…
Added 12 hours ago
BD
Business Systems Support Specialist
Builder Direct Inc
Vancouver, BC
- Full-time
Business Systems Support Specialist APPLY NOW
Added 15 hours ago
RH
Procurement Specialist
Robert Half
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Contract
Our client is seeking a Procurement Specialist to join a dynamic, fast-paced organization focused on delivering outsourced waste, organics, and recycling management services to businesses…
Added 15 hours ago
FH
Junior Accounts Receivable
Fuze HR Solutions
Concord, ON
- Full-time
We are seeking a detail-oriented and motivated Accounts Receivable Specialist to manage customer accounts, collect outstanding balances, and resolve payment discrepancies. This role is key…
Added 15 hours ago
DW
Customer Service & Operations Specialist
DP World
Burnaby, BC
- Full-time
The Customer Service and Operations Specialist supports DP World Canada's Freight Forwarding team by coordinating seamless transportation solutions for ocean and air freight. This role…
Added 17 hours ago
Buyer Planner TCA
Taco Family of Companies
Milton, ON
…responsible for the timely delivery of product that is required to support the production plan. They establish and maintain good company/vendor relationships. The Buyer Planner manages…
Added 18 hours ago
TI
Buyer Planner TCA
Taco, Inc.
Milton, ON
- Full-time
…responsible for the timely delivery of product that is required to support the production plan. They establish and maintain good company/vendor relationships. The Buyer Planner manages…
Added 18 hours ago
RU
Site Leader
Ricoh USA, Inc.
Calgary, AB
- Full-time
…Manager may run shifts or site solo. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job…
Added 19 hours ago
VA
Veterinary Reception, Client Care, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
Western Veterinary Specialist & Emergency Centre is currently welcoming a Veterinary Receptionist, Client Care to join our team. This is an exceptional opportunity for an organized,…
Added 21 hours ago
TP
Parts Specialist
Total Power Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
The Parts Specialist is responsible for handling incoming parts calls and requests from various internal and external customer groups from start to finish. The Parts Specialist position is…
Added 21 hours ago
MC
AR AP Specialist
Metro Compactor Service
Brampton, ON
- Full-time
The Accounts Receivable / Accounts Payable Specialist is responsible for the accurate and timely management of both incoming and outgoing financial transactions. This role ensures efficient…
Added 22 hours ago
MB
Influencer Marketing Specialist/Spécialiste en marketing d’influencer
Maison Battat Inc.
Montreal, QC
- Full-time
We are hiring an experienced, results-driven, creative Influencer Marketing Specialist who thrives in a fast-paced environment to join our US Marketing, Social & Influencer Team. You’ll…
Added 22 hours ago
R
Site Leader
Ricoh
Calgary, AB
- Full-time
…Manager may run shifts or site solo. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job…
Added 1 day ago
UO
Intermediate Information Officer, Student Accounts
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Reporting to the Associate Supervisor of Customer Service, serves as a specialist on University of Ottawa student financial records. Greets students, informs and advises them on their…
Added 2 days ago
FC
Accounts Receivable Specialist - US Operations
FLOFORM Countertops
Winnipeg, MB
- Full-time
Required immediately, our Winnipeg Branch is seeking a Full-Time Accountants Receivable Specialist for our US Operations to join the team.
Added 3 days ago
GG
B2B - Sales Operations Specialist
GOODAI GLOBAL USA INC.
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
We are seeking a detail-oriented and execution-focused B2B Operations Specialist to support wholesale and national retail operations across Canada and North America.
Added 3 days ago
ML
Accounts Payable Specialist
Muskoka Lumber and Building Supplies Centre
ON
- $55,250 to $66,079 CAD / year
- Full-time
…modernized operating model. We are seeking an Accounts Payable Specialist to serve as a cornerstone of our Finance team. This is a critical role responsible for the accurate and timely…
Added 3 days ago
C
Accounts Receivable Specialist II
Conexiom
Vancouver, BC
- Full-time
Our Finance & Billing team is growing, and we're looking for an Accounts Receivable Specialist II to take ownership of our customer billing and receivables operations. This role sits at the…
Added 3 days ago
Financial Services Specialist
Imperial Brady
Mississauga, ON
…Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada…
Added 3 days ago
Financial Services Support Specialist
Imperial Brady
Mississauga, ON
…Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada…
Added 3 days ago
Damage Resolution Specialist
Driving Force Group of Companies Recruitment Team
Edmonton, AB
We are currently seeking a Damage Resolution Specialist to join our Customer Service & Damage Resolution Team. Guided by a passion for customer service and relationship building, you will…
Added 3 days ago
Technician, Accounts Payable (6 month assignment)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
…of all margins with respect to month end reporting. The AP specialist will have a daily, ongoing impact on financial transactions, keeping track of payments, on time and on good terms with…
Added 3 days ago
CC
Transportation Specialist
Canadian Cancer Society
Hamilton, ON
- Part-time
The Transportation Specialist will bring expertise in working with a diverse population from a contact center environment. While ensuring compliance with established program processes, the…
Added 3 days ago
A
Accounts Payable Specialist, Project Accounting
Amacon
Vancouver, BC
- Full-time
Perform support functions including filing, scanning and other ad hoc requests
Added 3 days ago
Associate Field Buyer - Field Buyer - Artificial Lift
Halliburton
Leduc, AB
Resolves goods and invoice receipts issues, enlisting supervisor's or procurement specialist's help when needed.

MEDFAR

Invoicing Support Specialist

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Experience: At least 1 year of experience in billing, accounts receivable, or collections;
Working hours: 40 hours/week
Posting language: English
Posted: Sep 30, 2026

Original job description

Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North America. In 2023, we proudly earned a coveted spot on Deloitte’s prestigious Fast50 and Fast500 lists, a testament to the exceptional contributions of our employees driving our success. Join us in transforming healthcare locally and globally, as we strive to empower 500,000 care providers to reach 500 million patients by 2030.

Job Description

You will join Maël, the Technical Support Manager, and his multidisciplinary team of 25, tasked with supporting our clients through technical challenges and user inquiry resolution.

As the privileged contact for our customers (clinics, hospitals and healthcare professionals), your role will be to assist them by telephone and e-mail on the use of MYLE software for billing purposes. You will have a direct and significant impact on customer satisfaction.

Responsibilities

Respond quickly to customer requests, either by phone, email or videoconference;
Provide invoice clarification and guidance on MYLE billing and payment platforms;
Understand and identify the source of their problem(s), and propose a solution adapted to their situation;
Collaborate with other team members or departments in resolving tickets;
Escalate tickets according to their complexity.

What will your onboarding look like?

Your first few weeks will focus on getting to know the MYLE product inside and out. As you settle into the finance team, you will dive deeper into the platform to master the intricacies of the MYLE financial tools and workflows.

We have put in place an in-house training and development plan to ensure that you achieve your goals.

Qualifications

At least 1 year of experience in billing, accounts receivable, or collections;
Experience with a billing/collections automation platform (e.g., Invoiced) - an asset;
Experience with Salesforce or another CRM - an asset;
Comfortable learning and using SaaS solutions and financial applications;
Comfortable analyzing billing discrepancies and explaining financial information to clients;
Excellent written and verbal communication skills;
Fluency in French and English required, as the role involves supporting clients in both languages;
Excellent customer service and problem-solving skills.

Working Conditions

Contract: Permanent, full-time (40 hours/week)
Work mode: Hybrid (within the province of Quebec only)
- Occasional in-office presence may be required monthly - depending on the Manager's need.
- Candidates must reside in the province of Quebec.

Additional Information

Remote work and flexibility
RRSP contribution
Healthcare insurance from day one
Paid time off: 3 weeks
An onboarding program to help you get familiar with our environment and the digital healthcare field
Internal growth opportunities (promotions, internal mobility)
Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being
A company culture focused on transparency, collaboration, and innovation

Join a dynamic and innovative environment where your work directly contributes to improving Technical Support operations while helping modernize healthcare across Canada and internationally.

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French.

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, email, or videoconference, providing guidance on invoices and MYLE billing and payment tools. Diagnose customer issues, recommend appropriate solutions, collaborate with other teams to resolve support tickets, and escalate complex cases.

Requirements

At least one year of experience in billing, accounts receivable, or collections is required; experience with billing automation platforms and Salesforce or another CRM is an asset. Candidates must be comfortable learning SaaS and financial applications, analyzing billing discrepancies, explaining financial information, and communicating fluently in French and English.

Skills

Billing Support
Accounts Receivable
Collections
Customer Service
Problem-Solving
Written Communication
Verbal Communication
Billing Discrepancy Analysis
Financial Information Explanation
Ticket Management
Issue Resolution
MYLE Billing Platform
Salesforce
CRM
SaaS Applications
Bilingual Communication

Benefits

Remote Work And Flexibility
RRSP Contribution
Healthcare Insurance
Paid Time Off
Three Weeks Of Vacation
Onboarding And Training
Internal Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Maël

Keywords

MYLE
Electronic Medical Record
Healthcare
Technical Support
Billing
Accounts Receivable
Collections
Billing Automation
Invoiced
Salesforce
CRM
SaaS
Financial Applications
Invoice Clarification
Payment Platforms
Ticket Management
Issue Escalation
Customer Satisfaction
Client Support
Clinics
Hospitals
Healthcare Professionals
French
English
Hybrid Work

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