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Added 9 mins ago
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 9 mins ago
Student, US Tax Accountant (Summer 2027, 12 Months)
Oxford Properties Group
Toronto, ON
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 10 mins ago
Energy Specialist
Dryden Fiber
Dryden, ON
Full-time
Certified Energy Manager, Certified Energy Auditor, Certified Business Energy Professional or Certified Measurement & Verification Personnel designation would be an asset.
Added 10 mins ago
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
Full-time
Performs any other duties as advised by Manager
Added 10 mins ago
Product Manager, Specimen Management
BD
Mississauga, ON · CAN Mississauga - Derry Road West
$85,000 to $135,000 CAD / year
Full-time
Reporting to the Senior Marketing Manager, the Product Manager (SM) is responsible for developing and executing portfolio strategy throughout the product lifecycle. This includes…
Added 10 mins ago
Unit Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, RN, RPN, and/or LPN, the Unit Assistant acts as a member of the health care team, assisting with patient care and providing…
Added 10 mins ago
Charge Cardiology Technologist - Non-Invasive Cardiac Testing (NICT)
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Diagnostic Services, Non Invasive Cardiac Testing, the Charge Cardiology Technologist, Non-Invasive Cardiac Testing (NICT) is responsible for…
Added 10 mins ago
General Duty Nurse (N2) - Ambulatory Care - Urology Clinic & Procedures
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 10 mins ago
RN/LPN/RPN - Provincial Travel Nurse Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager- Provincial Travel Nurse Team the Registered Nurse (RN), Licensed Practical Nurse (LPN), Registered Psychiatric Nurse (RPN) is responsible for…
Added 10 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Drug Distribution Manager and under the general direction of a Pharmacist, the incumbent is responsible for the procurement, storage, inventory management, recording,…
Added 10 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Drug Distribution Manager and under the general direction of a Pharmacist, the incumbent is responsible for the procurement, storage, inventory management, recording,…
Added 10 mins ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 10 mins ago
Senior Cardiology Technologist - NICT
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager/Charge Cardiology Technologist or Designate the Senior Cardiology Technologist in addition to performing the duties of a General Cardiology Technologist,…
Added 10 mins ago
Software Engineer I (Cobol Developer)
TD
Toronto, ON
Full-time
Added 40 mins ago
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 40 mins ago
Research Data Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Added 40 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 40 mins ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 40 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 40 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 40 mins ago
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…the team by completing additional tasks as directed by the…
Added 40 mins ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 40 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry clinical trials and research studies,…
Added 40 mins ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Program Manager and in close collaboration with the Program leaders and the other program assistant(s), the incumbent provides personalized administrative and…
Added 40 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract

Medfar

Invoicing Support Specialist

205-1224 Stanley Street, Montreal, QC, H3B 2S7, Canada

Job type: Full-time
Experience: At least 1 year of experience in billing, accounts receivable, or collections;
Working hours: 40 hours/week
Posting language: English
Posted: Sep 30, 2026

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Original job description

Company Description

Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North America. In 2023, we proudly earned a coveted spot on Deloitte’s prestigious Fast50 and Fast500 lists, a testament to the exceptional contributions of our employees driving our success. Join us in transforming healthcare locally and globally, as we strive to empower 500,000 care providers to reach 500 million patients by 2030.

Job Description

You will join Maël, the Technical Support Manager, and his multidisciplinary team of 25, tasked with supporting our clients through technical challenges and user inquiry resolution.

As the privileged contact for our customers (clinics, hospitals and healthcare professionals), your role will be to assist them by telephone and e-mail on the use of MYLE software for billing purposes. You will have a direct and significant impact on customer satisfaction.

Responsibilities

Respond quickly to customer requests, either by phone, email or videoconference;
Provide invoice clarification and guidance on MYLE billing and payment platforms;
Understand and identify the source of their problem(s), and propose a solution adapted to their situation;
Collaborate with other team members or departments in resolving tickets;
Escalate tickets according to their complexity.

What will your onboarding look like?

Your first few weeks will focus on getting to know the MYLE product inside and out. As you settle into the finance team, you will dive deeper into the platform to master the intricacies of the MYLE financial tools and workflows.

We have put in place an in-house training and development plan to ensure that you achieve your goals.

Qualifications

At least 1 year of experience in billing, accounts receivable, or collections;
Experience with a billing/collections automation platform (e.g., Invoiced) - an asset;
Experience with Salesforce or another CRM - an asset;
Comfortable learning and using SaaS solutions and financial applications;
Comfortable analyzing billing discrepancies and explaining financial information to clients;
Excellent written and verbal communication skills;
Fluency in French and English required, as the role involves supporting clients in both languages;
Excellent customer service and problem-solving skills.

Working Conditions

Contract: Permanent, full-time (40 hours/week)
Work mode: Hybrid (within the province of Quebec only)
- Occasional in-office presence may be required monthly - depending on the Manager's need.
- Candidates must reside in the province of Quebec.

Additional Information

Remote work and flexibility
RRSP contribution
Healthcare insurance from day one
Paid time off: 3 weeks
An onboarding program to help you get familiar with our environment and the digital healthcare field
Internal growth opportunities (promotions, internal mobility)
Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being
A company culture focused on transparency, collaboration, and innovation

Join a dynamic and innovative environment where your work directly contributes to improving Technical Support operations while helping modernize healthcare across Canada and internationally.

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French.

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.

Department: Customer Support

Province: Quebec

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More about this job

Responsibilities

The specialist will assist clients with billing inquiries and invoice clarification via phone, email, and videoconference. They are responsible for identifying technical issues, proposing solutions, and collaborating with internal teams to resolve support tickets.

Requirements

Candidates must have at least one year of experience in billing, accounts receivable, or collections. Fluency in both French and English is required, along with proficiency in SaaS solutions and strong customer service skills.

Skills

Billing
Accounts receivable
Collections
Customer service
Problem-solving
SaaS
Financial applications
Billing discrepancies
Communication skills
Invoiced
Salesforce
CRM

Benefits

RRSP contribution
Healthcare insurance
Paid time off
Onboarding program
Internal growth opportunities
Wellness and social committee

Visa sponsorship

Not detected in the job text

Hiring contact

Maël

Keywords

Invoicing
Billing
Accounts receivable
Collections
SaaS
MYLE
Electronic medical record
EMR
Salesforce
CRM
Invoiced
Customer support
Technical support
Healthcare
Financial tools
Workflow
Bilingualism
Hybrid work

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