Associate Director, Assessment Operations
- Ottawa, ON, Canada
$130,000 to $156,000 CAD / year · Full-time
Applications open in a new tab.
Job details
- Pay
- $130,000 to $156,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 7-10 years’ experience leading managers and complex operational programs, preferably in the assessment field
- Posting language
- English
- Posted
Original job description
Consider an opportunity to join our talented team
The Medical Council of Canada (MCC) was recognized as a National Capital Region Top Employer for ten consecutive years!
Want to contribute to the health and wellbeing of Canadians?
At the MCC, you’ll be part of a dynamic team that ensures physicians have the competencies to support safe, accessible health care in Canada.
You’ll be immersed in a collaborative and inclusive work environment that fosters professional development and work-life balance.
Apply for one of our rewarding positions today!
Associate Director, Assessment Operations
Full Time Permanent
Ottawa, Ontario, Canada
Hybrid role
1 vacancy
Posting closes on Friday, November 6, 2026
Drive the operations behind Canada’s physician examination programs.
As Associate Director, Assessment Operations, you’ll provide senior operational leadership and cross-functional integration across the Medical Council of Canada’s (MCC) examination programs and preparatory products. Reporting to the Executive Director, Assessment, you’ll work closely with managers and subject matter experts across the Assessment department to plan, deliver, and continuously improve assessment operations.
You’ll be the bridge between strategy and execution - translating high-level priorities into coordinated operational plans that keep examination programs running smoothly.
This role sits at the heart of organizational effectiveness, driving operational consistency, quality improvement, and a better candidate experience across every examination program you touch.
What You’ll Do
What you need to succeed
The MCC is an equal opportunity employer, committed to diversity and inclusion in the workplace at all levels of its organization. Our team fosters belonging by welcoming and valuing people with diverse backgrounds and incorporating their experiences and perspectives into our work.
AI-based tools from third-party platforms may be used to support application screening and candidate matching. Human recruiters review all applications and make final hiring decisions.
Accommodations can be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.
Please note that only those invited for an interview will be contacted.
The Medical Council of Canada (MCC) was recognized as a National Capital Region Top Employer for ten consecutive years!
Want to contribute to the health and wellbeing of Canadians?
At the MCC, you’ll be part of a dynamic team that ensures physicians have the competencies to support safe, accessible health care in Canada.
You’ll be immersed in a collaborative and inclusive work environment that fosters professional development and work-life balance.
Apply for one of our rewarding positions today!
Associate Director, Assessment Operations
Full Time Permanent
Ottawa, Ontario, Canada
Hybrid role
1 vacancy
Posting closes on Friday, November 6, 2026
Drive the operations behind Canada’s physician examination programs.
As Associate Director, Assessment Operations, you’ll provide senior operational leadership and cross-functional integration across the Medical Council of Canada’s (MCC) examination programs and preparatory products. Reporting to the Executive Director, Assessment, you’ll work closely with managers and subject matter experts across the Assessment department to plan, deliver, and continuously improve assessment operations.
You’ll be the bridge between strategy and execution - translating high-level priorities into coordinated operational plans that keep examination programs running smoothly.
This role sits at the heart of organizational effectiveness, driving operational consistency, quality improvement, and a better candidate experience across every examination program you touch.
What You’ll Do
- Provide senior operational leadership and integration across MCC examination programs and preparatory products.
- Drive implementation of departmental priorities and promotes consistent operational practices across examination programs.
- Consolidate operational and budget plans across programs and sets resourcing priorities when demands compete.
- Oversee readiness activities and business continuity planning.
- Lead resolution of complex delivery, resource, risk, and cross-functional coordination issues across examination programs.
- Oversee the departmental portfolio of cross-functional projects and operational transformation initiatives and set priorities and sequencing.
- Provide senior oversight for the implementation of new assessment models, technologies, systems, and delivery approaches aligned with MCC strategic priorities.
- Maintain effective working senior-level relationships with vendors and operational partners, focusing on performance, escalation and strategic direction.
- Lead and support managers and professional staff responsible for examination operations and delivery activities.
- Provide coaching, guidance, and problem-solving support to managers navigating complex operational and people-related issues.
What you need to succeed
- 7-10 years’ experience leading managers and complex operational programs, preferably in the assessment field
- Demonstrated experience building and maintaining relationships with external parties, regulators, and partners
- Experience in non-profit operations and budget preparation
- Experience as a leader in the health professions’ education, assessment or healthcare delivery sector(s) is considered a strong asset
- Demonstrated ability to translate strategic direction into operational plans and results
- Knowledge of high-stakes assessment best practices and procedures
- Knowledge of psychometric processes supporting high-stakes assessments
- High degree of comfort with use of information technology to assist with assessment practices and supports
- Ability to monitor for, recognize and flag in a timely manner any emerging issues and/or areas of concern in relation to examination activities
- Ability to assess risks related to exam security and mitigating practices
- Demonstrated ability to translate strategic direction into operational plans and results
- Knowledge of high-stakes assessment best practices and procedures
- Knowledge of psychometric processes supporting high-stakes assessments
- High degree of comfort with use of information technology to assist with assessment practices and supports
- Ability to monitor for, recognize and flag in a timely manner any emerging issues and/or areas of concern in relation to examination activities
- Ability to assess risks related to exam security and mitigating practices
- Post-secondary bachelor’s degree in administration or other related field (business, health or education)
- Asset: Masters in business administration, Leadership
- Advanced oral and written skills in English are required, with oral and written skills in French considered an asset
- A defined benefit pension plan.
- A complete benefit package your first day on the job.
- Three weeks' vacation right off the bat.
- A company paid holiday closure in December - our gift to you!
- A 35-hour work week.
- Compressed schedule program
- Hybrid Work Environment
- Free onsite parking - any day, any time.
- Free Yoga, Zumba, Mobility and Strength & Conditioning classes
The MCC is an equal opportunity employer, committed to diversity and inclusion in the workplace at all levels of its organization. Our team fosters belonging by welcoming and valuing people with diverse backgrounds and incorporating their experiences and perspectives into our work.
AI-based tools from third-party platforms may be used to support application screening and candidate matching. Human recruiters review all applications and make final hiring decisions.
Accommodations can be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.
Please note that only those invited for an interview will be contacted.
More about this job
Responsibilities
Provide senior operational leadership across examination programs and preparatory products, translating departmental priorities into coordinated plans, budgets, and resource decisions. Oversee readiness, continuity, projects, assessment-model implementation, vendor relationships, and support for managers responsible for examination delivery.
Requirements
Requires 7–10 years of experience leading managers and complex operational programs, with experience in external partnerships, non-profit operations, and budget preparation; health professions education, assessment, or healthcare experience is an asset. Requires a bachelor’s degree in administration or a related field, strong English communication skills, and knowledge of high-stakes assessment, psychometrics, information technology, and exam security; an MBA or leadership master’s degree and French skills are assets.
Skills
- Operational Leadership
- Examination Operations
- Strategic Planning
- Operational Planning
- Budget Planning
- Resource Prioritization
- Business Continuity Planning
- Risk Management
- Project Portfolio Management
- Operational Transformation
- High-Stakes Assessment
- Psychometric Processes
- Exam Security
- Vendor Management
- Cross-Functional Coordination
- People Leadership
Benefits
- Defined Benefit Pension Plan
- Complete Benefits Package From The First Day
- Three Weeks Of Vacation
- Company-Paid December Holiday Closure
- 35-Hour Work Week
- Compressed Schedule Program
- Hybrid Work Environment
- Free Onsite Parking
- Free Fitness Classes
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Education
- Healthcare
- Administrative
Keywords
- Medical Council Of Canada
- Physician Examinations
- Assessment Operations
- High-Stakes Assessment
- Psychometric Processes
- Examination Delivery
- Preparatory Products
- Operational Leadership
- Strategic Priorities
- Operational Plans
- Budget Preparation
- Resource Planning
- Business Continuity
- Risk Management
- Exam Security
- Assessment Models
- Assessment Technologies
- Operational Transformation
- Cross-Functional Projects
- Vendor Management
- External Partnerships
- Regulators
- Non-Profit Operations
- Health Professions Education
- Healthcare Delivery
- Candidate Experience
- Quality Improvement
- Information Technology
- Manager Coaching
- English