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Added 10 mins ago
FC
Senior Design Manager
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- Full-time
Lead and oversee the Engineering during construction scope, providing support to the linewide technical manager in all commercial, staff and contractual aspects.
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TU
Director, Space Planning & Facilities Management
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- Full-time
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Medicentres Canada Inc.

Clinic Manager - London

London, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Feb 2, 2027
Experience: 2-3 years management experience, preferably in a health care clinic
Positions available: 1
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Location: Wonderland
Job Type: Full Time
Schedule: Days, Evenings, Weekends...
Compensation: $55,000 – $60,000
Number of Vacancies: 1

COMPANY INFORMATION:
Looking to make a difference? Looking to join an incredible team?

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.

Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.

By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:
Reporting to the Regional Operations Manager, responsible for efficient day to day operations of the clinics. The Clinic manager is responsible to implement, lead and communicate new initiatives and programs to staff and physicians. Additionally, work collaboratively with physicians, patients, clients, vendors and other internal and external customers to support high quality patient care. This role supports a remote location and requires strong problem-solving skills and the ability to work independently.

PRINCIPAL RESPONSIBILITIES:
Clinic Management and Oversight

Achieving the performance goals including, but not limited to physician retention, physician satisfaction, physician patient count, controllable expenses, and operational targets.
Responsible for patient, physician and staff engagement.
Ensures that company policies, processes and procedures are adhered to.
Ensures optimal levels of medical and office supplies are maintained according to budget.
Ensures clinic equipment is well maintained.
Ensures that funds generated by the clinic are accurately accounted for on a daily basis.
Ensures standards for cleanliness, safety, equipment cleaning and IPAC (infection prevention and control) are maintained.
Responsible for handling patient concerns in an effective manner in accordance with our
customer service standards.
Communicates and executes on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physicians.
Liaises with the Regional Operations Manager and other Clinic support team members regarding clinic profiles and changes.
Ensures all operational reporting and metrics are completed in a timely manner.
Ensures the EMR is protected and safeguarded according to organizational policy.
Manages clinic staffing levels for adherence to the staffing model.
Responsible for all aspects of performance management, performance reviews and progressive discipline.
Responsible for hiring both medical & non-medical staff as required.
Communicates Health & Safety initiatives in the clinic to ensure compliance with company policies.
Supports full onboarding for new physicians, including EMR training, appointment booking support, and billing submission support.
Ensures billing submissions are accurate, reviews and fixes rejections daily and monthly, and supports timely physician payment.
Performs other duties as assigned

Business Development

Supports and executes on business development programs and initiatives
Supports the growth of the clinic
Participates in and supports community involvement and perception of the Medicentres brand

Organizational Leadership

Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis.
Leads by example and demonstrates a ‘hands on’ approach in identifying and responding to issues in a timely manner.
Provides day-to-day management of clinic staff and is responsible for the direct supervision, support, and accountability of the team.

KNOWLEDGE, SKILLS AND EXPERIENCE

1-3- years clinic experience
2-3 years management experience, preferably in a health care clinic
Customer service focus with strong communication skills
Detail oriented with exceptional problem-solving skills
Demonstrated ability to be adaptable and flexible
Demonstrated leadership skills with the ability to manage and motivate teams
Ability to handle confidential information in compliance with the Health Information Act guideline

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.

We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Please note, AI may be used in the selection and recruitment process.

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More about this job

Responsibilities

The Clinic Manager is responsible for the efficient day-to-day operations of the clinic, including staff supervision, performance management, and achieving operational targets. They also collaborate with physicians and internal teams to ensure high-quality patient care and adherence to company policies.

Requirements

The role requires 1-3 years of clinic experience and 2-3 years of management experience, preferably in a healthcare setting. Candidates must possess strong leadership, communication, and problem-solving skills, along with the ability to handle confidential information.

Skills

Clinic management
Operations management
Staff supervision
Performance management
Problem-solving
Customer service
Communication skills
Leadership
Budgeting
EMR management
Billing submission
Health and safety compliance
Strategic planning
Conflict resolution
Adaptability
Detail oriented

Visa sponsorship

Not detected in the job text

Keywords

Clinic Management
Healthcare
Operations
EMR
Performance Management
Staffing
Billing
IPAC
Health Information Act
Business Development
Customer Service
Leadership
Physician Retention
Strategic Initiatives
Onboarding
Compliance
Safety
Budgeting
Reporting
Metrics

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