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Medisca

Analyste, systèmes et opérations RH l People Operations Systems Analyst

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

Medisca is a global company leveraging strong partnerships to serve healthcare professionals across diverse wellness disciplines. Offering extensive and essential solutions - including pharmaceutical ingredients and service, mixing technology manufacturing, analytical testing, and education – Medisca is bridging the gaps in healthcare with an unwavering commitment to precision, innovation, and societal impact.

The People Operations Systems Analyst leads the administration, optimization, and continuous improvement of HRIS platforms and People & Culture workflows. Reporting to the Director, HRIS & Total Rewards, this role acts as the subject matter expert for system functionality, driving enhancements, implementations, and process automation that improve data accuracy, efficiency, and the overall employee experience. The position partners closely with HR, Finance, and business leaders to streamline processes and ensure People & Culture systems support organizational goals.

Responsibilities & Duties:

HRIS & Systems Management

Administer, maintain, and optimize the HRIS to ensure data accuracy, system efficiency, and a seamless user experience
Act as the subject matter expert for HRIS functionality, configuration, reporting, and troubleshooting
Lead and support the implementation and harmonization of a new global system, ensuring alignment with organizational standards and consistency across all regions and business units
Manage HRIS upgrades, enhancements, and end-to-end implementation projects, from requirements gathering through go-live
Configure and maintain system workflows, approval chains, and integrations between the HRIS and other business platforms
Develop and maintain HR dashboards, reports, and analytics to support data-driven decision-making
Ensure data integrity through regular audits, testing, and data governance practices

Process Optimization & Workflow Enhancement

Identify, design, and implement opportunities to streamline and automate People & Culture processes and workflows
Map current-state processes, pinpoint pain points, and design future-state workflows that improve efficiency and reduce manual effort
Lead process improvement initiatives across HR systems and Total Rewards operations, from discovery through implementation
Document standard operating procedures and maintain process documentation to support consistency and knowledge transfer
Partner with HR, Finance, and business leaders to support workforce planning, reporting needs, and cross-functional process alignment
Train and support end-users on HRIS tools, new workflows, and system enhancements
Monitor system performance and workflow effectiveness, and recommend continuous improvements

Project & Change Management

Support project planning, testing, and change management activities for system implementations and upgrades
Coordinate with vendors and internal stakeholders to troubleshoot system issues and deliver enhancements
Contribute to continuous improvement initiatives across HR systems and operations

Qualifications:

Bachelor’s degree in human resources, Business Administration, Information Systems, or a related field
5-8+ years of experience in HRIS administration, systems analysis, or HR operations/process improvement
Hands-on experience with HRIS platforms (e.g., Workday, UKG, Dayforce, SAP SuccessFactors) and HR data management
Proven experience with HRIS implementation, system optimization, or process improvement projects
Strong analytical skills with proficiency in Excel and HR reporting/BI tools
Experience with process mapping, workflow design, and documentation (e.g., Visio, Lucidchart, or similar)
Strong attention to detail with a high level of accuracy in data management
Ability to interpret data and provide actionable insights and recommendations
Excellent problem-solving, organizational, and project-management skills
Strong communication and interpersonal skills, with the ability to collaborate across teams and translate business needs into system requirements
Experience with system integrations and an understanding of data flows between HR platforms is an asset
HRIS or systems-related certifications (e.g., Workday, UKG, PMP, Lean Six Sigma) considered an asset

What’s in it for you…

We invest time and resources into making sure Medisca is as good as the people we hire.

Work/Life Balance - 37.50 hour workweek with early Fridays all year long, PTO and vacation policy
Invest in your health – Choice of modular plans, health spending account and free Telemedicine
Flexible work environment – Hybrid work schedule with home office reimbursement program
Your Future is Bright – Opportunities to learn and grow within Medisca
Save for your Future – Medisca contributes to a deferred profit sharing plan (DPSP) when you invest in RRSPs
Help us grow – Employee Referral Program
We like to have fun – company events throughout the year

We thank all applicants for their interest; however, only candidates to be interviewed will be contacted.

We are an equal opportunity employer.

Read the full bilingual original

Medisca est une entreprise mondiale qui s’appuie sur des partenariats solides pour servir les professionnels de la santé dans diverses disciplines liées au bien-être. En proposant des solutions complètes et essentielles, y compris des ingrédients et des services pharmaceutiques, la fabrication de technologies de mélange, des tests analytiques et la formation, Medisca comble les lacunes en matière de soins de santé grâce à un engagement inébranlable en faveur de la précision, de l’innovation et de l’impact sociétal.

Le ou la analyste, systèmes et opérations RH dirige l’administration, l’optimisation et l’amélioration continue des plateformes SIRH et des processus de l’équipe Talents et culture. Relevant de la directrice, SIRH et rémunération globale, ce rôle agit à titre d’expert(e) en la matière pour les fonctionnalités des systèmes, en pilotant les améliorations, les implantations et l’automatisation des processus afin d’améliorer l’exactitude des données, l’efficacité et l’expérience employé dans son ensemble. Le poste collabore étroitement avec les équipes RH, Finance et les leaders d’affaires afin d’optimiser les processus et de veiller à ce que les systèmes Talents et culture soutiennent les objectifs organisationnels.

Responsabilités et tâches :

Gestion du SIRH et des systèmes

Administrer, maintenir et optimiser le SIRH afin d’assurer l’exactitude des données, l’efficacité des systèmes et une expérience utilisateur fluide
Agir comme expert(e) en la matière pour les fonctionnalités, la configuration, la production de rapports et le dépannage du SIRH
Diriger et soutenir la mise en œuvre et l’harmonisation d’un nouveau système global, en assurant l’alignement avec les standards de l’organisation et la cohérence à travers l’ensemble des régions et des unités d’affaires
Gérer les mises à niveau, les améliorations et les projets d’implantation du SIRH de bout en bout, de la collecte des exigences jusqu’au lancement
Configurer et maintenir les flux de travail, les chaînes d’approbation et les intégrations entre le SIRH et les autres plateformes d’affaires
Développer et maintenir des tableaux de bord, rapports et analyses RH pour soutenir la prise de décision basée sur les données
Assurer l’intégrité des données par des audits réguliers, des tests et des pratiques de gouvernance des données

Optimisation des processus et amélioration des flux de travail

Identifier, concevoir et mettre en œuvre des occasions d’optimiser et d’automatiser les processus et flux de travail de l’équipe Talents et culture
Cartographier les processus actuels, cerner les points de friction et concevoir des flux de travail futurs qui améliorent l’efficacité et réduisent les efforts manuels
Diriger des initiatives d’amélioration des processus à travers les systèmes RH et les opérations de rémunération globale, de la découverte jusqu’à la mise en œuvre
Documenter les procédures normalisées et maintenir la documentation des processus afin de soutenir la cohérence et le transfert des connaissances
Collaborer avec les équipes RH, Finance et les leaders d’affaires pour soutenir la planification de la main-d’œuvre, les besoins en rapports et l’alignement des processus interfonctionnels
Former et soutenir les utilisateurs finaux quant aux outils SIRH, aux nouveaux flux de travail et aux améliorations des systèmes
Surveiller la performance des systèmes et l’efficacité des flux de travail, et recommander des améliorations continues

Gestion de projets et du changement

Soutenir la planification de projets, les tests et les activités de gestion du changement pour les implantations et mises à niveau de systèmes
Coordonner avec les fournisseurs et les parties prenantes internes pour résoudre les problèmes de système et livrer les améliorations
Contribuer aux initiatives d’amélioration continue à travers les systèmes et opérations RH

Qualifications:

Baccalauréat en ressources humaines, administration des affaires, systèmes d’information ou dans un domaine connexe
5-8+ années d’expérience en administration de SIRH, analyse de systèmes ou opérations RH / amélioration de processus
Expérience pratique avec des plateformes SIRH (p. ex. Workday, UKG, Dayforce, SAP SuccessFactors) et la gestion des données RH
Expérience avérée en implantation de SIRH, optimisation de systèmes ou projets d’amélioration de processus
Solides compétences analytiques avec maîtrise d’Excel et des outils de production de rapports/BI RH
Expérience en cartographie de processus, conception de flux de travail et documentation (p. ex. Visio, Lucidchart ou similaire)
Grande attention aux détails et haut niveau de précision dans la gestion des données
Capacité à interpréter les données et à formuler des recommandations et des perspectives exploitables
Excellentes aptitudes en résolution de problèmes, organisation et gestion de projets
Excellentes compétences en communication et relations interpersonnelles, avec la capacité de collaborer avec différentes équipes et de traduire les besoins d’affaires en exigences systèmes
Expérience avec les intégrations de systèmes et compréhension des flux de données entre plateformes RH, un atout
Certifications liées au SIRH ou aux systèmes (p. ex. Workday, UKG, PMP, Lean Six Sigma), considéré comme un atout

Ce que cela vous apporte...

Nous investissons du temps et des ressources pour nous assurer que Medisca est à la hauteur des personnes que nous embauchons.

Équilibre vie professionnelle/vie personnelle - Semaine de travail de 37,50 heures avec des vendredis qui terminent plus tôt toute l'année, politique de congés payés et de vacances.
Investissez dans votre santé - Choix de plans modulaires, compte de dépenses de santé et télémédecine gratuite.
Votre bien-être est important – Programme bien-être offert
Environnement de travail flexible - Horaire de travail hybride avec programme de remboursement du bureau à domicile.
Votre avenir est prometteur - Opportunités d'apprentissage et d'évolution au sein de Medisca.
Épargnez pour votre avenir - Medisca contribue à un régime de participation différée aux bénéfices (RPDB) lorsque vous investissez dans des REER.
Aidez-nous à grandir - Programme de recommandation des employés
Nous aimons nous amuser - Événements d'entreprise tout au long de l'année
Aidez-nous à grandir - Programme de recommandation des employés

Nous remercions tous les candidats de leur intérêt; toutefois, seuls les candidats sélectionnés pour entrevue seront contactés.

Nous souscrivons au principe de l’équité en matière d’emploi.

Dans ce document, le générique masculin est utilisé sans aucune discrimination, et uniquement dans le but d’alléger le texte.

English

Responsibilities & Duties:

HRIS & Systems Management

Administer, maintain, and optimize the HRIS to ensure data accuracy, system efficiency, and a seamless user experience
Act as the subject matter expert for HRIS functionality, configuration, reporting, and troubleshooting
Lead and support the implementation and harmonization of a new global system, ensuring alignment with organizational standards and consistency across all regions and business units
Manage HRIS upgrades, enhancements, and end-to-end implementation projects, from requirements gathering through go-live
Configure and maintain system workflows, approval chains, and integrations between the HRIS and other business platforms
Develop and maintain HR dashboards, reports, and analytics to support data-driven decision-making
Ensure data integrity through regular audits, testing, and data governance practices

Process Optimization & Workflow Enhancement

Identify, design, and implement opportunities to streamline and automate People & Culture processes and workflows
Map current-state processes, pinpoint pain points, and design future-state workflows that improve efficiency and reduce manual effort
Lead process improvement initiatives across HR systems and Total Rewards operations, from discovery through implementation
Document standard operating procedures and maintain process documentation to support consistency and knowledge transfer
Partner with HR, Finance, and business leaders to support workforce planning, reporting needs, and cross-functional process alignment
Train and support end-users on HRIS tools, new workflows, and system enhancements
Monitor system performance and workflow effectiveness, and recommend continuous improvements

Project & Change Management

Support project planning, testing, and change management activities for system implementations and upgrades
Coordinate with vendors and internal stakeholders to troubleshoot system issues and deliver enhancements
Contribute to continuous improvement initiatives across HR systems and operations

Qualifications:

Bachelor’s degree in human resources, Business Administration, Information Systems, or a related field
5-8+ years of experience in HRIS administration, systems analysis, or HR operations/process improvement
Hands-on experience with HRIS platforms (e.g., Workday, UKG, Dayforce, SAP SuccessFactors) and HR data management
Proven experience with HRIS implementation, system optimization, or process improvement projects
Strong analytical skills with proficiency in Excel and HR reporting/BI tools
Experience with process mapping, workflow design, and documentation (e.g., Visio, Lucidchart, or similar)
Strong attention to detail with a high level of accuracy in data management
Ability to interpret data and provide actionable insights and recommendations
Excellent problem-solving, organizational, and project-management skills
Strong communication and interpersonal skills, with the ability to collaborate across teams and translate business needs into system requirements
Experience with system integrations and an understanding of data flows between HR platforms is an asset
HRIS or systems-related certifications (e.g., Workday, UKG, PMP, Lean Six Sigma) considered an asset

What’s in it for you…

We invest time and resources into making sure Medisca is as good as the people we hire.

Work/Life Balance - 37.50 hour workweek with early Fridays all year long, PTO and vacation policy
Invest in your health – Choice of modular plans, health spending account and free Telemedicine
Flexible work environment – Hybrid work schedule with home office reimbursement program
Your Future is Bright – Opportunities to learn and grow within Medisca
Save for your Future – Medisca contributes to a deferred profit sharing plan (DPSP) when you invest in RRSPs
Help us grow – Employee Referral Program
We like to have fun – company events throughout the year

We thank all applicants for their interest; however, only candidates to be interviewed will be contacted.

We are an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

The People Operations Systems Analyst leads the administration, optimization, and continuous improvement of HRIS platforms and People & Culture workflows. This role acts as a subject matter expert, driving system enhancements, implementations, and process automation to improve data accuracy and the overall employee experience.

Requirements

Candidates must possess a bachelor's degree in human resources, business administration, or information systems, along with 5-8+ years of experience in HRIS administration or systems analysis. Proven experience with HRIS implementation, process mapping, and proficiency in HR reporting tools is required.

Skills

HRIS administration
Systems analysis
Process optimization
Data management
Workday
UKG
Dayforce
SAP SuccessFactors
Excel
Business intelligence
Process mapping
Workflow design
Project management
Change management
Data governance
System integration

Benefits

Work/life balance
Paid time off
Vacation policy
Modular health plans
Health spending account
Free telemedicine
Wellness program
Hybrid work schedule
Home office reimbursement
Learning and growth opportunities
Deferred profit sharing plan
RRSP contribution
Employee referral program
Company events

Visa sponsorship

Not detected in the job text

Keywords

HRIS
People Operations
Systems Analysis
Process Improvement
Workday
UKG
Dayforce
SAP SuccessFactors
Data Integrity
Workflow Automation
HR Analytics
Business Intelligence
Visio
Lucidchart
Project Management
Change Management
Total Rewards
System Implementation
Data Governance
Lean Six Sigma
PMP
Pharmaceutical
Healthcare
Human Resources
Process Mapping

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