Customer service representative jobs in Markham, ON and nearby

Within 25 km

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Added 28 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 days ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Build lasting client relationships through proactive service
Added 28 days ago
Customer Service Representative
Sporting Life Group
Vaughan, ON
…Working collaboratively with internal teams and stores, the Customer Care Representative helps resolve customer concerns, supports operational processes, and contributes to maintaining high…
Added 28 days ago
MP
Pharmacy Assistant, Customer Service Representative
MediSystem Pharmacy
Toronto, ON
- Full-time
As a customer service representative you will be the first point of contact to support clients with their needs. You will solve client questions and concerns and triage calls to appropriate…
Added 28 days ago
MP
Pharmacy Assistant - Customer Service Representative
MediSystem Pharmacy
Toronto, ON
- Full-time
Excellent communication skills and customer service skills
Added 28 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 days ago
GF
Customer Service Representative (Motivator) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 28 days ago
PG
Customer Service Representative (CSR)
Paymentus Group Inc
Richmond Hill, ON
- Full-time
This is a full time position requiring 40 hours per week with a rotating shift schedule
Added 1 month ago
C
Client Service Representative [Hourly]
CIBC
Markham, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
GP
Customer Service Representative
Genuine Parts Company
Vaughan, ON
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 1 month ago
GF
Customer Service Representative (Motivator) - Vaughan Metropolitan Centre
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
GF
Customer Service Representative (Motivator) - Vaughan Milani and Highway 27
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- $20 to $22 CAD / hour
- Full-time
This is a full-time position requiring 40 hours per week with a rotating shift schedule
Added 1 month ago
CS
Contact centre agent - customer service
Chemsyn Services Inc
Concord, ON
- $46,000 to $48,000 CAD / year
- Full-time
- On-site
Added 1 month ago
T
Customer Service Representative
Torstaff
Vaughan, ON
- Full-time
Monitor and completion of customer service calls
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
WC
Customer Service Representative: Waste Hauling Services
Waste Connections of Canada
Ajax, ON
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 1 month ago
TI
Biomedical Sales & Customer Support Representative
Torontech Inc.
Richmond Hill, ON
- Full-time
We are looking for a Biomedical Sales & Customer Support Representative to handle customer calls, inquiries, product-related queries, and sales activities.
Added 1 month ago
P
Customer Service Representative (Bilingual Spanish)
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Vaughan, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Toronto, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Aurora, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

MediSystem Pharmacy

Pharmacy Assistant, Customer Service Representative

Toronto, ON, Canada
North York, ON, Canada

$18.25 - $23.65 / 18,25$ - 23,65$ (per hour / de l’heure) · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $18.25 - $23.65 / 18,25$ - 23,65$ (per hour / de l’heure)
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

Customer Service Representative, Pharmacy

Full time, permanent

MediSystem is a division of Shoppers Drug Mart and is a specialized pharmacy servicing seniors in long term care and retirement homes throughout Canada. MediSystem is part of the Shoppers Drug Mart network of over 1,400 stores.

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you!

As a customer service representative you will be the first point of contact to support clients with their needs. You will solve client questions and concerns and triage calls to appropriate team members, as applicable. In this role you will also support with the processing of medication refills and printing and delivery of documents for clients.

What You’ll Do

Answer and triage phone calls throughout the day.
Retrieve faxed or electronic prescriber’s orders, prescriptions or prescription refill requests.
Process medication refills on the pharmacy management software (Kroll).
Perform outbound calls to obtain clarifications from clients.
Sort, file, and follow-up with pharmacy’s paperwork to ensure regulatory compliance.
Use the pharmacy management software (KROLL) to ensure relevant documents are printed and delivered to clients.
Coordinate with other pharmacies to mediate prescription transfers.
Support other pharmacy teams, as required.

What You’ll Need

No experience required in Pharmacy
Ability to identify, analyze and quickly mediate problems and issues that arise
Excellent customer service skills and a professional and friendly attitude to quickly develop rapport with clients over the phone
Ability to work in a fast-paced environment
Self-motivated with a passion for providing high quality client services and building relationships
Excellent oral and written communication and teamwork skills
Ability to take initiative and able to learn independently
High attention to detail
Strong organizational skills with a proven ability to manage multiple ongoing tasks

To help you stand out, any or all the following are considered an asset:

An Undergraduate degree from an accredited university with a focus in the areas of science and/or healthcare
Pharmacy related diploma/certificate
Kroll software experience
Pharmacy experience, with Long Term Care setting experience preferred

How You’ll Succeed

At MediSystem a division of Shoppers Drug Mart, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

What We Offer

Colleague Discount Program
Competitive Benefits Plan
Employer-matched Pension
Employee Share Ownership Program
Tuition Assistance Program
And Much More!

This role requires employees to be flexible to work a variety of shifts during the business hours of operation, which includes weekend shifts and statutory holidays on a rotational basis.

Employment Type

Full time

Type Of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle Salariale à L’embauche

$18.25 - $23.65 / 18,25$ - 23,65$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #PHARM #ON

Apply on LinkedIn About employer

More about this job

Responsibilities

Answer and triage client calls, respond to questions, process medication refills, and retrieve prescription orders and refill requests. Maintain and follow up on pharmacy paperwork, print and deliver client documents, coordinate prescription transfers, and support other pharmacy teams.

Requirements

No pharmacy experience is required; candidates should have strong customer service and communication skills, sound problem-solving ability, attention to detail, and the ability to organize multiple tasks in a fast-paced environment. A science or healthcare undergraduate degree, a pharmacy-related diploma or certificate, Kroll experience, and long-term care pharmacy experience are considered assets.

Skills

Customer Service
Call Triage
Problem-Solving
Verbal Communication
Written Communication
Teamwork
Attention To Detail
Organization
Multitasking
Relationship-Building
Initiative
Independent Learning
Prescription Refill Processing
Pharmacy Documentation
Kroll Pharmacy Software
Prescription Transfers

Benefits

Competitive Pay
Full Benefits
Work-Life Balance
Colleague Discount Program
Competitive Benefits Plan
Employer-Matched Pension
Employee Share Ownership Program
Tuition Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

MediSystem Pharmacy
Shoppers Drug Mart
Customer Service
Pharmacy
Long-Term Care
Retirement Homes
Kroll
Pharmacy Management Software
Medication Refills
Prescriber Orders
Prescription Refill Requests
Call Triage
Client Support
Prescription Transfers
Pharmacy Documentation
Regulatory Compliance
Faxed Orders
Electronic Orders
Outbound Calls
Problem-Solving
Communication
Teamwork
Attention To Detail
Organization
Multitasking
Shift Flexibility
Weekend Shifts
Statutory Holidays

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