Find work in Canada.

499,746 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added just now
NB
BANKING ADVISOR
National Bank of Canada
Rawdon, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 31 mins ago
AH
Program Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…significant input into the Foundation on key matters related to the development of strategies and plans for the new hospital. Accountable to provide expertise on business strategies and…
Added 31 mins ago
PR
Technical Sales Representative
Pacific Rim Engineered Products (1987) Ltd.
Surrey, BC
- Full-time
…delivers world-class power transmission engineering, product development, and fully integrated mechanical systems that include electrical and controls. The company provides engineered…
Added 5 hours ago
C
Leader, GVS Inside Sales - Canada
Cisco
Montreal, QC
- Full-time
Performance and performance management: sales is a performance-based business. Must regularly assess team members to identify strengths and/or areas for improvement to ensure consistent…
Added 5 hours ago
C
Leader, GVS Inside Sales - Canada
Cisco
Toronto, ON
- Full-time
Performance and performance management: sales is a performance-based business. Must regularly assess team members to identify strengths and/or areas for improvement to ensure consistent…
Added 5 hours ago
S
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 5 hours ago
TM
Wireless Sales Representative
The Mobile Shop
Surrey, BC
- Full-time
Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career…
Added 5 hours ago
RS
Rental Account Manager
Ryder System, Inc.
Concord, ON
- Full-time
…sales. This role will grow with a career path toward Customer Development Manager and/or Business Development Manager roles in our Lease…
Added 5 hours ago
CO
Accounting Technician 1/2
City of Winnipeg
Winnipeg, MB
- Full-time
…programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their…
Added 7 hours ago
S
Stagiaire, Marketing - Médecins | Intern, Marketing - Physicians
Sandoz
Longueuil, QC · Saint-Hubert (Sandoz)
- Full-time
Added 7 hours ago
HE
entry level Customer services representative
Hype Events
Toronto, ON
- Full-time
Develop the kind of business skills most jobs don’t teach
Added 7 hours ago
S
Stagiaire, Marketing - Nouveaux lancements | Intern, Marketing - New launches
Sandoz
Longueuil, QC · Saint-Hubert (Sandoz)
- Full-time
…Canada-specific needs through forecasting, market analysis, business cases, launch scenarios and improved activity…
Added 7 hours ago
AA
Store Manager CAN6436
Advance Auto Parts
Mississauga, ON
- Full-time
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 7 hours ago
P
Frito Lay Full-Time Route Sales Representative (Valemount, BC)
PepsiCo
Prince George, BC
- Full-time
- Contract
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 9 hours ago
NS
Human Resources Business Partner - People Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…planning; layoffs and terminations; investigations; policy development, interpretation and implementation; leadership development and special projects that support a business area or…
Added 9 hours ago
CM
Sales Representative – Manufacturing
CJM Manufacturing Inc.
Montreal, QC
- Full-time
CJM Manufacturing Inc. is looking for motivated people to help us find new customers and grow our manufacturing business.
Added 9 hours ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples,…
Added 9 hours ago
S
Medical Laboratory Technologist
Sanya’k̓ula
Chilliwack, BC
- Part-time
Assist in the evaluation of technical procedures and provides input in the development and maintenance of policy procedures for assigned work area.
Added 9 hours ago
TN
Customer Service Representative
Trouw Nutrition
St. Marys, ON
- Full-time
Get ready to Own your direction as a Customer Service Representative supporting our Poultry business at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and…
Added 10 hours ago
GO
Director, Workforce Development
Government of Manitoba
Winnipeg, MB
- Full-time
…motivated candidate to fill the position of Director, Workforce Development within the Policy & Planning Branch of Early Learning & Child…
Added 10 hours ago
P
Frito Lay Full-Time Route Sales Representative (Valemount, BC)
PepsiCo
Prince George, BC
- Full-time
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 10 hours ago
BB
Retail Associate (Full Time)
Best Buy Canada
Fort McMurray, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 10 hours ago
BB
Technical Service Representative (Part Time)
Best Buy Canada
Fort McMurray, AB
- Part-time
Grow your career in development roles (senior technical service representative, services team lead).
Added 10 hours ago
LA
Automotive Parts Representative
Lordco Auto Parts
Courtenay, BC
- $19 to $25 CAD / hour
- Full-time
…locations across Western Canada and is a family-owned and operated business since 1974. Start your career in the automotive industry and grow with us…

MEDITERRANEAN SHIP.INC.

Representative, Customer Service - Email

Vancouver, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: 3+ years of relevant industry experience (i.e.
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary:

The Client Service Representative – Email Channel is responsible for delivering timely, accurate, and professional support by managing customer inquiries received through email while ensuring responses meet established service level expectations. This role provides clear and precise information on bookings, shipment status, documentation, and operational processes, and collaborates with internal teams to resolve issues that may affect shipments. The representative ensures all written communication is accurate, complete, and actionable, while actively monitoring shared inboxes, prioritizing requests by urgency and customer impact, and identifying opportunities to reduce repetitive inquiries through proactive guidance. By promoting MSC’s digital tools such as myMSC, maintaining thorough records of customer communications, and consistently producing high‑quality written responses, the role contributes directly to improving service efficiency, customer satisfaction, and overall ease of doing business.

Level of Responsibility

Increased handling tasks with greater independence under general supervision; Contributing to projects with guidance, supporting team/organizational objectives. Problems faced are more difficult but typically not complex. No direct responsibility for managing others. May influence others within the job area through an explanation of facts, policies, and practices related to their work.

Key Tasks

Manage customer inquiries received through email channels, ensuring timely and professional responses.
Provide clear and accurate information related to bookings, shipment status, documentation, and operational processes.
Ensure fast turnaround and resolution of email requests, maintaining agreed service level response times.
Coordinate with internal teams to resolve operational or documentation issues impacting shipments.
Maintain accuracy and completeness of written communication, ensuring customers receive clear and actionable information.
Monitor shared inboxes and prioritize requests based on urgency and customer impact.
Identify opportunities to reduce repetitive inquiries through clear guidance and proactive information sharing.
Promote MSC digital tools such as myMSC by guiding customers toward self-service capabilities where appropriate.
Maintain accurate records of customer communications and ensure updates are reflected in internal systems.
Support improvements in service efficiency, customer satisfaction, and ease of doing business through consistent and high-quality written communication.
Additional tasks may be adjusted based on departmental/business needs.

Skills / Experience:

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

University or College degree in Transportation, Supply Chain or related field.
3+ years of relevant industry experience (i.e. Shipping, logistics or transportation).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); familiarity with SharePoint and scheduling tools.
Strong organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
Problem solving mindset and critical thinking skills.
Excellent verbal and written communication.
Bilingual written and spoken (English / French).

Why Join MSC Canada?

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.

Great people who work hard and look out for each other because we’re a team - it’s that simple!

Just to name a few of our perks:

Flexible health and dental benefits coverage (for all permanent full-time roles).
RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
Tailored training program opportunities for employee development.
Employee mentorship, leadership, and assistance opportunities.
Employee referral incentive program.
Community Involvement.
Gym facility Montreal and Toronto offices.
Health & Wellness Program.

MSC Canada’s Commitment to a fair talent acquisition process:

AI Disclosure

At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.

Vacancy Clarity

• Existing Vacancy: This position is for an established role that is currently open.

Timely Communication

MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.

Apply About employer

More about this job

Responsibilities

The representative manages customer inquiries via email, providing accurate information regarding bookings, shipment status, and documentation. They collaborate with internal teams to resolve operational issues and promote digital self-service tools to improve customer satisfaction.

Requirements

Candidates must hold a university or college degree in transportation, supply chain, or a related field. A minimum of 3 years of relevant industry experience and bilingual proficiency in English and French are required.

Skills

Customer service
Email management
Logistics
Transportation
Supply chain
Microsoft Office Suite
Word
Excel
Outlook
Teams
SharePoint
Problem solving
Critical thinking
Time management
Bilingual communication
Written communication

Benefits

Flexible health and dental benefits coverage
RRSP coverage with company matching
Tailored training program opportunities
Employee mentorship
Leadership and assistance opportunities
Employee referral incentive program
Community involvement
Gym facility

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Email Channel
Logistics
Transportation
Supply Chain
Shipping
Booking
Shipment Status
Documentation
Microsoft Office
Word
Excel
Outlook
Teams
SharePoint
myMSC
Digital Tools
Bilingual
Problem Solving
Time Management
Communication
Operational Processes
Service Level Agreements
Container Shipping

Report this job