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Jobs in Canada

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Added 38 mins ago
HR
Software Analyst Intern (Winter 2027, 8-12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
As a Software Analyst Intern/Coop at Hitachi Rail Canada Inc., you will contribute to the development and analysis of software solutions, gaining hands-on experience in a global technology…
Added 53 mins ago
IC
Retail Strategy Leader - Global Consumer and Gaming Marketing
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…execution. The role drives retail marketing alignment, supports the development of scalable programs and playbooks, and partners closely with regional retail marketers and retail account…
Added 1 hour ago
OF
Group Fitness Coach
Orangetheory Fitness Canada
Port Moody, BC
- $30 to $70 USD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 1 hour ago
OF
Group Fitness Instructor
Orangetheory Fitness Canada
Langley (District), BC · Langley, BC
- $30 to $70 USD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 1 hour ago
OF
Regional Coach North Edmonton
Orangetheory Fitness Canada
St. Albert, AB
- $30 to $70 USD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 1 hour ago
OF
Group Fitness Coach
Orangetheory Fitness Canada
AB · Edmonton, AB
- $30 to $70 USD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 1 hour ago
C
Principal SerDes System/DSP Design Engineer
Ciena
Ottawa, ON
- $126,100 to $201,500 CAD / year
- Full-time
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers…
Added 1 hour ago
W
Full Stack Engineer
Wiraa
Canada
- Full-time
Apexon is a leading digital-first technology services firm specializing in business transformation and delivering human-centric digital experiences. Backed by Goldman Sachs and Everstone…
Added 2 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 2 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 2 hours ago
NB
Regional Vice-President, Commercial Banking
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Support the team in achieving high standards of client experience, business development, and sound risk management;
Added 3 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 3 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Success in this role will require a leader who can influence, build trust across diverse stakeholder groups, navigate competing priorities, and create shared accountability for safety…
Added 3 hours ago
R
Regional Plant Controller
Refresco
Calgary, AB
- Full-time
Provide guidance/input to management on key business decisions that enable effective and efficient operations and delivery of cost savings
Added 3 hours ago
Restaurant General Manager - Reflections
Rosewood Hotel Group
Vancouver, BC
…while driving continuous improvement, profitability, and talent development. While the primary focus of the role is Reflections, the position may support additional outlets or special…
Added 4 hours ago
Director of Product
AutoTrader.ca
Toronto, ON
We are a Canadian leader in digital automotive solutions. Our flagship brands, AutoTrader.ca, AutoSync, Dealertrack Canada and CMS, help Canadians buy, sell and finance vehicles with…
Added 4 hours ago
A
Director of Product
AutoTrader.ca
Toronto, ON
- Full-time
We are a Canadian leader in digital automotive solutions. Our flagship brands, AutoTrader.ca, AutoSync, Dealertrack Canada and CMS, help Canadians buy, sell and finance vehicles with…
Added 6 hours ago
C
Business Development Manager
CYGNVS
Toronto, ON
- Full-time
…As BDR Manager, you'll hire, coach, and scale our inaugural Business Development Representative team - building the playbook that turns marketing and sales-sourced interest into qualified…
Added 6 hours ago
HR
Electrical Component Engineering Intern (Fall 2026 or Winter 2027)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future
Added 7 hours ago
OF
Group Fitness Coach
Orangetheory Fitness Affiliates
Edmonton, AB
- $30 to $70 CAD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 7 hours ago
OF
Regional Coach North Edmonton
Orangetheory Fitness Affiliates
St. Albert, AB
- $30 to $70 CAD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 8 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 8 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 8 hours ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
✔️ Strong market relationships and business development capabilities
Added 8 hours ago
A
Mining and Industrial Water Treatment Engineer
AECOM
AB · Edmonton, AB
- $115,000 to $180,000 CAD / year
- Full-time
Prepare technical specifications and support the development of procurement and tender documents.

MEDITERRANEAN SHIP.INC.

Representative, Customer Service - Email

Mississauga, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: 3+ years of relevant industry experience (i.e.
Posting language: English
Posted: Oct 1, 2026

Original job description

Position Summary:

The Client Service Representative – Email Channel is responsible for delivering timely, accurate, and professional support by managing customer inquiries received through email while ensuring responses meet established service level expectations. This role provides clear and precise information on bookings, shipment status, documentation, and operational processes, and collaborates with internal teams to resolve issues that may affect shipments. The representative ensures all written communication is accurate, complete, and actionable, while actively monitoring shared inboxes, prioritizing requests by urgency and customer impact, and identifying opportunities to reduce repetitive inquiries through proactive guidance. By promoting MSC’s digital tools such as myMSC, maintaining thorough records of customer communications, and consistently producing high‑quality written responses, the role contributes directly to improving service efficiency, customer satisfaction, and overall ease of doing business.

Level of Responsibility

Increased handling tasks with greater independence under general supervision; Contributing to projects with guidance, supporting team/organizational objectives. Problems faced are more difficult but typically not complex. No direct responsibility for managing others. May influence others within the job area through an explanation of facts, policies, and practices related to their work.

Key Tasks

Manage customer inquiries received through email channels, ensuring timely and professional responses.
Provide clear and accurate information related to bookings, shipment status, documentation, and operational processes.
Ensure fast turnaround and resolution of email requests, maintaining agreed service level response times.
Coordinate with internal teams to resolve operational or documentation issues impacting shipments.
Maintain accuracy and completeness of written communication, ensuring customers receive clear and actionable information.
Monitor shared inboxes and prioritize requests based on urgency and customer impact.
Identify opportunities to reduce repetitive inquiries through clear guidance and proactive information sharing.
Promote MSC digital tools such as myMSC by guiding customers toward self-service capabilities where appropriate.
Maintain accurate records of customer communications and ensure updates are reflected in internal systems.
Support improvements in service efficiency, customer satisfaction, and ease of doing business through consistent and high-quality written communication.
Additional tasks may be adjusted based on departmental/business needs.

Skills / Experience:

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

University or College degree in Transportation, Supply Chain or related field.
3+ years of relevant industry experience (i.e. Shipping, logistics or transportation).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); familiarity with SharePoint and scheduling tools.
Strong organizational and time-management skills with the ability to manage multiple priorities and meet deadlines.
Problem solving mindset and critical thinking skills.
Excellent verbal and written communication.
Bilingual written and spoken (English / French).

Why Join MSC Canada?

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.

Great people who work hard and look out for each other because we’re a team - it’s that simple!

Just to name a few of our perks:

Flexible health and dental benefits coverage (for all permanent full-time roles).
RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
Tailored training program opportunities for employee development.
Employee mentorship, leadership, and assistance opportunities.
Employee referral incentive program.
Community Involvement.
Gym facility Montreal and Toronto offices.
Health & Wellness Program.

MSC Canada’s Commitment to a fair talent acquisition process:

AI Disclosure

At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.

Vacancy Clarity

• Existing Vacancy: This position is for an established role that is currently open.

Timely Communication

MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.

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More about this job

Responsibilities

The representative manages customer inquiries via email, providing accurate information regarding bookings, shipment status, and documentation. They collaborate with internal teams to resolve operational issues and promote digital self-service tools to improve customer satisfaction.

Requirements

Candidates must hold a university or college degree in transportation, supply chain, or a related field. A minimum of 3 years of relevant industry experience and bilingual proficiency in English and French are required.

Skills

Customer service
Email communication
Logistics
Transportation
Supply chain
Microsoft Office Suite
Word
Excel
Outlook
Teams
SharePoint
Problem solving
Critical thinking
Time management
Bilingual
Data entry

Benefits

Flexible health and dental benefits coverage
RRSP coverage with company matching
Tailored training program opportunities
Employee mentorship
Leadership development
Employee referral incentive program
Community involvement
Gym facility access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Email Support
Logistics
Transportation
Supply Chain
Shipping
Microsoft Office
Outlook
Excel
SharePoint
Documentation
Booking Management
Shipment Tracking
Bilingual
Problem Solving
Time Management
Client Relations
Digital Tools
myMSC
Operational Processes

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