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SC
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Director CX Insights & Activation
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Added 1 hour ago
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Medline Industries, LP

Junior Service Technician - Dental Equipment

Mississauga, ON, Canada

$47,300.00 - $70,900.00 Annual · Full-time

Apply on medline.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $47,300.00 - $70,900.00 Annual
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan, including LTD & Insurance
RRSP with a company match
Annual Employee Appreciation Week
Paid vacation and personal days
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Career growth and training programs
Open communication with Senior Leaders
Employee referral program
Recognition programs
Social activities
And much more…

Job Description Summary

The Junior Service Technician is an entry-level role designed to develop future technical experts within the dental service industry. In this position, Junior Service Technicians will assist with the troubleshooting, repair, maintenance, and installation of dental equipment, helping to ensure reliable operation at customer locations. Under the guidance of senior Service Technicians, the junior techs will build technical expertise, provide exceptional customer support, and gain practical experience in the service and installation of dental equipment.

Job Description

Assists to maintain a high level of client service by:

Responding promptly to service requests
Following through on commitments to customers and internal colleagues
Listening to customer issues
Communicating client service information with the Sales Representatives and the Service Coordinators
Being dispatched by service coordinators to assist in deliveries of rental equipment
Completing work orders
Maintaining appropriate tools, supplies and parts within vehicle

Assists to maintain client equipment by:

Documenting equipment issues and assisting in completing repairs
Assisting to diagnose equipment issues and arranging for required parts, supplies or tools
Assisting to communicate equipment issues and recommended repairs to the customers
Assisting to adjust, repair or calibrate equipment based on manufacturer’s specifications
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Being dispatched with installation of equipment and other goods
Providing follow up support within committed timelines
Verifying equipment is set to manufacturer’s specifications

Maintain a safe and respectful environment by:

Reporting incidents, injuries or near misses
Conducting oneself in accordance with Sinclair’s policies
Participating in ongoing educational programs

Qualification & Skill Requirements

Certification or Diploma, in mechanical, electrical, small machine repair etc. is an asset
Demonstrated experience in general repair skills or a mechanical aptitude
Experience in mechanical, electrical, electronic, pneumatic, hydraulic and/or plumbing repairs is an asset
Excellent customer service skills
Aptitude for problem solving
Able to prioritize and organize work schedule with limited supervision
Strong verbal and written communication skills

Position Specific Requirements

Daily travel between dental offices
Reporting to Mississauga branch during work hours for daily schedule
Valid Canadian or equivalent driver’s license and a good driving record
Available to work evening and weekends to support emergency call outs
Periodically required to travel overnight to provide support to clients
Able to lift heavy equipment
Manual dexterity to operate hand and small power tools

The anticipated salary range for this position:

$47,300.00 - $70,900.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact HRCanada@medline.com.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Apply on medline.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Junior Service Technician assists with the troubleshooting, repair, maintenance, and installation of dental equipment at customer locations. They are responsible for documenting equipment issues, managing work orders, and providing exceptional customer support under the guidance of senior technicians.

Requirements

Candidates must possess a certification or diploma in mechanical, electrical, or small machine repair, along with a valid driver's license. Strong mechanical aptitude and the ability to perform physical tasks such as lifting heavy equipment are required.

Skills

Mechanical aptitude
Troubleshooting
Equipment repair
Equipment installation
Customer service
Problem solving
Pneumatic repair
Hydraulic repair
Electrical repair
Plumbing repair
Calibration
Technical documentation
Time management
Communication skills

Benefits

Health insurance
LTD insurance
RRSP with company match
Employee appreciation week
Paid vacation
Personal days
Employee assistance program
Career growth and training programs
Employee referral program
Recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Dental equipment
Service technician
Mechanical repair
Electrical repair
Pneumatic systems
Hydraulic systems
Plumbing
Calibration
Preventive maintenance
Troubleshooting
Field service
Installation
Customer support
Work orders
Hand tools
Power tools
Healthcare
Medline Canada

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Jobs in Canada