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Medline Industries, LP

Service Technician - NB and PEI

NB, Canada

$50,600.00 - $76,000.00 Annual · Full-time

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Job details

Pay: $50,600.00 - $76,000.00 Annual
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

Collaborative work environment with highly engaged employees
Market competitive compensation and benefits plan, including LTD & Insurance
RRSP with a company match
Annual Employee Appreciation Week
Paid vacation and personal days
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Career growth and training programs
Open communication with Senior Leaders
Employee referral program
Recognition programs
Social activities
And much more…

Job Description Summary

This position is responsible to ensure that customer’s on-site dental equipment is operating properly. Work mainly focuses on troubleshooting and repairing of equipment, as well as supporting the installation of equipment and the sales of maintenance contracts.

Job Description

DUTIES & RESPONSIBILITIES
Maintain a high level of client service by

Responding promptly to service requests
Following through on commitments to customers and internal colleagues
Listening to customer issues
Communicating client service information with the Sales Representatives and the Service Coordinators
Completing work orders
Maintaining appropriate tools, supplies and parts within vehicle

Maintain client equipment by

Documenting equipment issues and completed repairs
Diagnosing equipment issues and arranging for required parts, supplies or tools
Communicating equipment issues and recommended repairs to the customers
Adjusting, repairing or calibrating equipment based on manufacturer’s specifications
Following through on maintenance contracts

Supports new equipment installations by

Providing follow up support within committed timelines
Verifying equipment is set to manufacturer’s specifications
Selling maintenance contracts

Maintain a safe and respectful environment by

Reporting incidents, injuries or near misses
Conducting oneself in accordance with Sinclair’s policies
Participating in ongoing educational programs

The anticipated salary range for this position:

$50,600.00 - $76,000.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact HRCanada@medline.com.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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More about this job

Responsibilities

The Service Technician is responsible for troubleshooting, repairing, and calibrating dental equipment at customer sites. They also support new equipment installations and assist in the sales of maintenance contracts.

Requirements

The role requires a strong focus on client service, including responding to service requests and maintaining accurate documentation of repairs. Candidates must be able to manage tools and parts effectively while adhering to safety and company policies.

Skills

Troubleshooting
Equipment repair
Client service
Equipment installation
Technical documentation
Calibration
Sales support
Maintenance contracts

Benefits

Health insurance
Long-term disability insurance
RRSP with company match
Paid vacation
Personal days
Employee assistance program
Training programs
Employee referral program

Visa sponsorship

Not detected in the job text

Keywords

Dental equipment
Service technician
Troubleshooting
Repair
Calibration
Maintenance contracts
Client service
Field service
Healthcare
Installation
Work orders
Technical support
Safety compliance

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